Hotels with Childcare in Cantón La Cruz

"The amenities offered are not actually available. There is no water slide, no life guard, no beach bar, no ball for basketball court, no arcade. It says there are 2 restaurants, there are zero restaurants just a buffet that is very basic. We were expecting more because of what was in the ad. The resort is outdated but clean. The views from the pools are great. "

"Butler service was disappointing and should be avoided. Excursions (especially snorkeling) were oversold and underwhelming. Some staff (Edu, Dylan and Diane) were great but others didn’t really provide a five star experience or understand top class service. Lovely black sand beach and fun pool with cabanas and mixology…. TV service jumpy… too many electrical issues like lights and elevators. Still a great place and lots of fun but would not return."

"Took over an hour to check in. The staff member couldn’t “find” our rooms and then magically found open rooms for us after 30 minutes. He then booked us on the wrong airport shuttle in the morning. Facilities are clean and new. Didn’t have time to use the pool as it was past 8pm by the time we checked in. "