The room was vary nice and the front desk clerk was very helpful and friendly
Home 2 suites is conveniently located by a local shopping center that affords multiple options for dining within walking distance. The reception area was clean ans well maintained and a lite breakfast was offered daily. This included coffee, danishes, cereal, fruit and yogurt. The staff was pleasant and willing to help with any concerns. The only downside was cleanliness of the room. When imarrived thentrash had not been removed from the previous stay. The carpet down the main hallway and in the room had stains. The bathroom still had used soap in the shower. I plan on staying here again next time I visit Colorado. I would like to see that management sees this and works with the cleaning staff.
Customer service at the hotel was awful. Our room was filthy. Floors sticky.
Check in was great. Room was very clean. Staff is respectful and responsive. Pool is closed per COVID guidelines. Great experience and safe location.
Under the circumstances of COVID -19 I believe they did an excellent job. Amenities were not available as well as breakfast but everything was followed as far as guidelines. They room was super clean as well as the lobby. We will for sure stay there again when visiting Denver
We were disappointed in this Home2 suites. So many things happened throughout the weekend. They had water issues, if you didn’t want to take either a cold or scalding hot shower. We were woken up in the early morning due to a fire alarm, the elevators weren’t working, the breakfast was mediocre at best. The staff was very friendly at least!
I did not like the breakfast it was not fresh. I didnt like that everything was in mucrowave packages.
Property so nice, we stayed there twice and will stay again. They accommodated us with late check outs due to a crazy Volleyball tournament schedule for our daughter.
It was very clean and looked new.....the staff was very friendly and Breakfast was great! Would def stat here again about an hour from copper mountain and very close to restaurants and the Main Event which is great for Kids!
Nice newer hotel. Check person not the best but other staff were nice.
Loved my comfy bed and especially the black out shade!
Nice place. Great location Need bigger breakfast selection
Our overall experience was very pleasant. The room was nicely appointed and clean. The kitchen with dishes/glassware/silverware, etc., was a huge help. My only criticism is the configuration of the shower door. It was impossible to keep water from puddling on the floor because there was a gap between the door and the wall of the shower. All the staff were friendly and helpful. The breakfast was good with several choices for adults and kids. The hotel was completely full because a national girls softball tournament was in town so we were concerned about noise but the hotel managed to keep most of them on the first floor and wasn’t a problem at all. Bravo!! 👏
Handicap parking is not close to automatic doors. Too hard to manually open. Breakfast facilities have only tall chairs and counters. Sofa in the room was very difficult for older or handicapped person to get up from. As s long-time Hilton Honors member, I was disappointed. Staff was accommodating and friendly. However for the price would not recommend for those with even mild physical handicaps.
Located in Highlands Ranch within a short stroll of Highlands Ranch Golf Club, Home2 Suites by Hilton Denver Highlands Ranch is within a 10-minute drive Hudson Gardens. This 3-star hotel has 115 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, sofa beds, and sitting areas are also available. Weekly housekeeping is available.
Built in 2016, the brand new Home2 Suites by Hilton Denver Highlands Ranch offers an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, a computer station, and laundry facilities.
The room was vary nice and the front desk clerk was very helpful and friendly
Hi Stephen! We're so glad you enjoyed your stay and hope to see you again soon!
Home 2 suites is conveniently located by a local shopping center that affords multiple options for dining within walking distance. The reception area was clean ans well maintained and a lite breakfast was offered daily. This included coffee, danishes, cereal, fruit and yogurt. The staff was pleasant and willing to help with any concerns. The only downside was cleanliness of the room. When imarrived thentrash had not been removed from the previous stay. The carpet down the main hallway and in the room had stains. The bathroom still had used soap in the shower. I plan on staying here again next time I visit Colorado. I would like to see that management sees this and works with the cleaning staff.
Dear Rick, On behalf of the Home2 Suites Denver/Highlands Ranch, we would like to thank you for staying with us and providing your feedback. We do apologize that the trash hadn't been taken out, the carpets were stained and used soap in the room. We have spoken to the appropriate department and made them aware of the situation to avoid these issues moving forward.
Customer service at the hotel was awful. Our room was filthy. Floors sticky.
Thank you Justin for taking the time to review your stay. Let me apologize on behalf of the hotel. We clearly dropped the ball. Please know that we take all reviews and comments very seriously. Your review will be shared with our team and every effort will be made to improve. We sincerely hope that you will consider giving us another opportunity in the future to earn your business. We wish you safe, healthy and happy travels,
Check in was great. Room was very clean. Staff is respectful and responsive. Pool is closed per COVID guidelines. Great experience and safe location.
Thank you Jeeper.j for your review! We look forward to Welcoming you again soon! Safe travels,
Under the circumstances of COVID -19 I believe they did an excellent job. Amenities were not available as well as breakfast but everything was followed as far as guidelines. They room was super clean as well as the lobby. We will for sure stay there again when visiting Denver
Thank you Sarahl for your great review! We appreciate that you took the time to provide feedback! These certainly have been a time to "figure things out" on a whole new level. We hope to Welcome you back again soon. Hopefully with some of the amenities returning as well - fingers crossed! Stay healthy and safe travels,
We were disappointed in this Home2 suites. So many things happened throughout the weekend. They had water issues, if you didn’t want to take either a cold or scalding hot shower. We were woken up in the early morning due to a fire alarm, the elevators weren’t working, the breakfast was mediocre at best. The staff was very friendly at least!
Thank you Sara for your feedback on your recent stay. We are sincerely sorry for the inconveniences that you experienced during your time here. Our hotel consistently strives to provide our guests with exceptional stay experiences and no matter how hard we try, sometimes we may fall short. Of the items indicated, please know that we are addressing the water issue with extreme urgency, ensuring that the fire alarms are working as they are intended to and communicating with our elevator maintenance company. Watch for some new and exciting changes, coming soon, to our Inspired Table complimentary breakfast buffet. We hope that you may consider us again as an option, should your travels bring you back to Highlands Ranch. Safe travels,
I did not like the breakfast it was not fresh. I didnt like that everything was in mucrowave packages.
Thank you for taking the time to review our hotel. Watch for some exciting changes, coming soon, to our Inspired Table complimentary breakfast! Best travels,
Property so nice, we stayed there twice and will stay again. They accommodated us with late check outs due to a crazy Volleyball tournament schedule for our daughter.
Thank you so much for choosing the Home2 Suites Denver Highlands Ranch! We look forward to Welcoming you again soon! Best of luck in Volleyball! Best regards,
Dear Robert, Thank you for taking the time to share your rating. We are sorry to see you may not have enjoyed your stay, and we hope to see you again to provide a 5/5 experience.