We really liked the outdoor firepits. However, in spite of the bartender being wonderful, the bar/restaurant had limited selections. What we did order was of ok quality.
Good location for the north side of town. I like the stay here. If anything it has only one elevator.
Good place staff was very nice as welcoming the rooms are also very clean
My stay there wasn’t the best we asked to switch rooms because we booked the last room Saturday night and it was a a room for someone with disabled. We wanted a tub and we were told we couldn’t switch rooms with was one of the complaints we had! Also our room wasn’t cleaned correctly! We found a nasty bowl under one of our beds and on the other bed there was something nasty on the comforter! Then the bathroom was very dirty! Overall the stay wasn’t great at all! We heard employees talking loudly in the mornings! We booked this hotel as a little get away and regretted it!!!!
Indoor pool was awesome. Room was clean and staff was friendly.
The staff was very friendly and helpful. The cookies are awesome. Carpet in the room could use some updating.
Absolutely gorgeous fire pit area! Just very welcoming! I'd love to be back!
It was very clean and the room was very nice! The staff was very friendly!
The staff was quite friendly. The property was kept very nice, rooms were clean. What I didn't like was the restaurant. Food was not very good. But the service was great.
nice place good stay., I would love to stay here again if we can afford to stay longer then a couple days.
Wonderful experience with the staff and great time wish the hotel amenities. Central location.
We had a nice room, but the toilet ran and made a strange trumpeting noise when the pressure backed up. When we checked in with the front desk at 10:00 am, we asked them to look into it. We got back to the hotel around 5:30 pm and the toilet was still making noises and running (we filmed it to show them). We asked at the front desk and they admitted they had not done anything. We asked them to get it done because we have two children under 3 years of age plus all our luggage, pack n play, etc. They sent someone to the room between 5:30 pm and 7:00 pm. The gentleman working said they heard the toilet around 3:00 pm and knocked but nobody answered so they left. We asked to move rooms at 9:00 pm because he was still working on it, with a hacksaw. We were quickly reminded that they had offered to move us and we declined (this is true). If I knew it would take over 2 hours to fix I would have gladly taken a new room when it was originally offered. After a little more time and asking they finally moved us to a new room right beside the elevators, with two kids under 3. We realized we forgot some items in the closet around 9:30 pm so I went up to the room and he was still working on it!
Great hotel. Friendly staff that went above and beyond for my stay.
The room was filthy! There were items from previous guest that had not been removed. The tub was grimey and did not drain resulting in standing in a pool of water by the time you were finished with a shower. The window was dirty and the view looked out into the hotels back fence that had trash trapped along it on the hotel's side. The only thing positive: the bed was comfortable.
Excellent customer service! Great accommodations!
Doubletree by Hilton Hotel Denver - Thornton places you within a 10-minute drive of popular sights such as Water World and Butterfly Pavilion. This 137-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 137 air-conditioned rooms feature refrigerators, coffee makers, and safes. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Hair dryers, phones, and ironing boards are other standard amenities.
At Doubletree by Hilton Hotel Denver - Thornton, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
We really liked the outdoor firepits. However, in spite of the bartender being wonderful, the bar/restaurant had limited selections. What we did order was of ok quality.
Hi Susan, Thank you for sharing your experience. We're thrilled you were able to enjoy the firepits and our bartenders great service. We hope the current crisis will allow us to offer more to our guests soon.
Thank you from all of us at the Thornton DoubleTree!
Good location for the north side of town. I like the stay here. If anything it has only one elevator.
Thanks for your wonderful review, we look forward to having you stay again.
Good place staff was very nice as welcoming the rooms are also very clean
Thank you for the 5 out of 5!
My stay there wasn’t the best we asked to switch rooms because we booked the last room Saturday night and it was a a room for someone with disabled. We wanted a tub and we were told we couldn’t switch rooms with was one of the complaints we had! Also our room wasn’t cleaned correctly! We found a nasty bowl under one of our beds and on the other bed there was something nasty on the comforter! Then the bathroom was very dirty! Overall the stay wasn’t great at all! We heard employees talking loudly in the mornings! We booked this hotel as a little get away and regretted it!!!!
Thank you for your feedback, we are sorry that we missed the mark during your stay and we will be talking with our staff about improvements we can do.
Thank you for taking the time to leave a rating!
Indoor pool was awesome. Room was clean and staff was friendly.
Thanks for the 5 out of 5!
The staff was very friendly and helpful. The cookies are awesome. Carpet in the room could use some updating.
Thank for taking the time to review us! We hope to see you again soon!
Thank you for your review!
Thank you Anonymous for taking the time to review us.