Ease of getting on highway to continue our travels. The abundance of choices for food in the area.
Staff was friendly. I dont remember her name (starts with a K) super friendly and easy check-in. Many restaurants nearby. Would stay here again. The complimentary cookies are delicious!
Front desk check in was a bit rude, shower drain was extremely slow, it was questionable as to whether the toilet was going to flush. Area around the property was good. Close to food and shopping.
Highly recommended
The room was dusty all over as if it had not been dusted down or mopped and the bathroom had a sewage smell. I informed the front desk of the smell and they said that it was a problem for the whole building due to the rain. The elevators also broke down (both of them) and the front desk staff had no idea of when it would be fixed. I expect a Hilton property to have 24/7 service contracts for their equipment.
The front desk and housekeeping staffs were excellent and patient with everyone during the relocation of people due to the wildfires.
We liked the property… the beds were a little softer than we prefer but foe the most part we enjoyed our stay. Walked to dinner everyday there were lots of options close to our hotel :)
Even with the extra covid cleaning, they still left hair in the shower and pubic hairs on the toliet. Makes me wonder how well the cleaning was if they left it visibly dirty.
We really liked the outdoor firepits. However, in spite of the bartender being wonderful, the bar/restaurant had limited selections. What we did order was of ok quality.
Good location for the north side of town. I like the stay here. If anything it has only one elevator.
Good place staff was very nice as welcoming the rooms are also very clean
My stay there wasn’t the best we asked to switch rooms because we booked the last room Saturday night and it was a a room for someone with disabled. We wanted a tub and we were told we couldn’t switch rooms with was one of the complaints we had! Also our room wasn’t cleaned correctly! We found a nasty bowl under one of our beds and on the other bed there was something nasty on the comforter! Then the bathroom was very dirty! Overall the stay wasn’t great at all! We heard employees talking loudly in the mornings! We booked this hotel as a little get away and regretted it!!!!
Indoor pool was awesome. Room was clean and staff was friendly.
The staff was very friendly and helpful. The cookies are awesome. Carpet in the room could use some updating.
Located within a mile (2 km) of Boondocks Food and Fun, DoubleTree by Hilton Denver - Thornton is within 3 miles (5 km) of Denver Premium Outlets. This 137-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Other standard amenities include refrigerators, coffee makers, and hair dryers.
At DoubleTree by Hilton Denver - Thornton, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and a computer station.
Ease of getting on highway to continue our travels. The abundance of choices for food in the area.
Staff was friendly. I dont remember her name (starts with a K) super friendly and easy check-in. Many restaurants nearby. Would stay here again. The complimentary cookies are delicious!
Thank you for taking a moment to share your experience. I am happy to hear you found the our hotel to your liking and our staff!!!. We look forward to welcoming you back to our hotel in the not too distant future!
Front desk check in was a bit rude, shower drain was extremely slow, it was questionable as to whether the toilet was going to flush. Area around the property was good. Close to food and shopping.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We do apologize for any issues caused during your stay with us. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future
Highly recommended
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us!!!. We look forward to welcoming you back to our hotel in the not too distant future!
The room was dusty all over as if it had not been dusted down or mopped and the bathroom had a sewage smell. I informed the front desk of the smell and they said that it was a problem for the whole building due to the rain. The elevators also broke down (both of them) and the front desk staff had no idea of when it would be fixed. I expect a Hilton property to have 24/7 service contracts for their equipment.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us!!!. We look forward to welcoming you back to our hotel in the not too distant future!
The front desk and housekeeping staffs were excellent and patient with everyone during the relocation of people due to the wildfires.
Thank you for taking the time to let us know about your stay. The staff knows it was a tough time for our guests. I do hope the best for you.
We liked the property… the beds were a little softer than we prefer but foe the most part we enjoyed our stay. Walked to dinner everyday there were lots of options close to our hotel :)
Thank you for taking the time to let us know about your stay. We appreciate you choosing to stay at the DoubleTree Thornton. We look forward to your next visit.
Even with the extra covid cleaning, they still left hair in the shower and pubic hairs on the toliet. Makes me wonder how well the cleaning was if they left it visibly dirty.
Thank you for taking the time to let us know about your stay. We appreciate you letting us know about our shortcomings. We do hope you will try us again for a future stay.
Dear Robert,Thank you for taking the time to review our hotel. We use your feedback to better the experience of every guest. We hope next time you stay that we exceed your expectations.Best Regards,Kathy