Holiday Inn Express Hotel & Suites Decatur2.5 out of 5.0
Recent guest reviews
Last time we'll stay here. Didn't feel safe. Shower handle broken, they are under construction, 3 dirty guys drinking beer in the hot tub, couple screaming at each other window open, Doorlock busted. However, front desk girl very sweet.
The hotel is located just north of Decatur on Highway 287 with easy access from the highway. The hotel is clean and well maintained and was undergoing some renovation during our stay. The hotel staff is very friendly and a nice complimentary breakfast is served daily. New beds have been placed in the rooms, however, they are quite high and difficult for a short person to get on. The individual air conditioning units are located next to the bed and have only one speed when running which is a high speed and very noisy. Would be better if a low fan speed could be selected by the occupant. The hotel has a nice pool with access for handicapped.
We were in Decatur for a family wedding and our stay at HIE was very enjoyable. Tina and Itzel were very friendly and helpful. Clean comfortable rooms and very comfortable beds. Thanks for an enjoyable stay. Diana S.
The staff was very friendly and helpful. Tina assisted us upon arrival and assisted us with all our questions, Itzel was very helpful when it came time to print our boarding passes for our return trip. Overall, a very enjoyable 2 night stay.
Disappointing stay They are apparently in the midst of construction/upgrading. Elevator didnt work, very unsafe conditions in the stairwells and dirty with construction materials etc. Biggest problem was shower, when trying to use it with their instructiion sheet, it came apart in our hands, thus no shower. Despite polite complaint at desk and a similar try via email,, and a folllow up call., management has not even responded to us. DEAR FRIENDS, BEWARE, I think you find a better alternative, I know we wont be back.
Stayed for 2 nights. Room was very clean. All of the staff were very friendly. Bad storm knocked out electricity so Elevator was down but staff was very accommodating. Breakfast was good but I avoided the "hot" food...didn't look very appetizing. Kids loved the pancake maker.
I would recommend this hotel to anybody it is an amazing place to stay clean almost luxurious especially the front desk lady name Erica she went above and beyond her Duty it really made me feel like this was home the breakfast was excellent and very tasteful I will be returning soon
Everything was very nice. The new room decor was very impressive and spotlessly clean with nice bedding. Breakfast was very good. Conveniently located right off the highway. Will definitely stay there again.
Itzel at the front desk is the most pleasant person to deal with, this hotel is very lucky to have an employee like her Rooms are very nice and clean Marianita in the Breakfast area clean and always plenty to eat Very satisfied with my stay Thank you
Tina was so kind to us and helpful. She was very friendly and cordial. I had reserved the room for my sister coming from another location and myself. Tina allowed my sister to go ahead and check in even though she arrived before I did. We had stayed at this hotel previously and always found it to be a great stay.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located 2 mi (3.2 km) from Wise County Heritage Museum, Holiday Inn Express Hotel & Suites Decatur is within a 10-minute drive of Decatur Golf Club. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Texas Motor Speedway is also within a 30-minute drive.
Start your day off right with a free buffet breakfast.
The 60 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
At Holiday Inn Express Hotel & Suites Decatur, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. Dry cleaning/laundry services make packing light an option. Additional amenities include free WiFi in public areas, a 24-hour business center, and laundry facilities.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 102 reviews