Property looks like it was recently in good condition and management is letting it fall apart. Shower curtain rod falling off and other similar minor issues. Pool has broken windows and looks like it's been abandoned yet outside door was open to it. Cleaning was marginal. I booked 2 double beds and got 1 king bed. When I asked about the difference and explained the issue I was told that whatever I booked online through Expedia is what I got. I booked through Orbitz and my records show I booked 2 double beds.
The pool was down for renovations it had no mention on web site. The wall paper is pealing in common areas The shower rob in bath room has been hung so many times that there is no way to keep it straight any longer
Security poor. Pool drained. Single elevator. Not staffed or equipped for full occupancy.
The hallway smelled like body odor. The sink faucet was broken. There was a fly buzzing around the room.
Best Western Windsor Inn & Suites is located within a few miles (5 km) of Legion Field and Anglers Park. This 74-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free full breakfast.
Best Western Windsor Inn & Suites's 74 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are also available.
Guests of Best Western Windsor Inn & Suites enjoy a spa tub, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
Property looks like it was recently in good condition and management is letting it fall apart. Shower curtain rod falling off and other similar minor issues. Pool has broken windows and looks like it's been abandoned yet outside door was open to it. Cleaning was marginal. I booked 2 double beds and got 1 king bed. When I asked about the difference and explained the issue I was told that whatever I booked online through Expedia is what I got. I booked through Orbitz and my records show I booked 2 double beds.
The pool was down for renovations it had no mention on web site. The wall paper is pealing in common areas The shower rob in bath room has been hung so many times that there is no way to keep it straight any longer
Security poor. Pool drained. Single elevator. Not staffed or equipped for full occupancy.
Dear valued guest , I would like to apologize on behalf of my entire team for the inconveniences you have faced during your stay. Our pool is currently under renovations so it was drained but the good news is we are having it worked on so you and many others may enjoyed it in the coming weeks.
The hallway smelled like body odor. The sink faucet was broken. There was a fly buzzing around the room.
Dear Valued guest I would like to apologize from the entire staff, for not meeting the expectations during your stay. We have made many changes and hope to see you soon and provide outstanding service.
Thank you for the excellent review of our property. We hope to serve you again in the new year with another dose of hospitality.