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Sheraton Dammam Hotel & Convention Centre

5.0 out of 5.0

Recent guest reviews

It's embarrassing that this hotel passes for a luxury hotel in my city. Rooms were extremely dusty, i had to find out the hard way after placing a satin hand bag on the table for a minute and removing it to find it covered in dust. Service was so bad, and staff were extremely lazy and rude.

Before used to stay aloft in Dammam , so this time stayed in Sheraton dammam, but it was my mistake , well property is very old , bathroom and all very old not functioning very well , we ordered some veg food non spicy . But our food was full spicy , service also not up 2 mark , very bad experience

Arrived at 03.00 hours in the morning at Dammam Sheraton after a long drive, expecting a warm welcome to a nice and hospitable hotel. I mean, who would expect anything less from a Sheraton hotel? But - reality hit like a chunk of ice! Not only is the hotel old, which in itself is acceptable but there was absolutely no heating in the room. The aircon was set to 16!!! degrees with an outer temperature of plus 7 degrees. Absolutely unbelievable. Yes, it was possible to increase the temperature but only marginally. Who would expect to require extra blankets in a Sheraton hotel. So lesson learned - do not stay in Sheraton Dammam unless you bring warm clothes!

it`s a wonderful hotel , as known sheraton group one of the most beautiful hotel group in the entire world , this hote is one of them indeed , located in a perfect area near to dammam cornish , and the sea front

Arriving at the hotel the check-in was very fast. The reception desk were extremely helpful on many occasions and incredibly understanding. At check-out they made no fuss when someone apparently attempted to use my room number and a false signature to treat themselves to a coffee and food at the lobby cafe. They even granted me a very late check-out period. The room is quiet big with good TV entertainment and a comfortable bed. The bathroom however was very depressing as it is very old and requires urgent renewal, it is really discouraging to use. The bathroom facilities are horrible as they have lost their shine. The hot water takes ages. Breakfast was ordinary but everything was fresh although it was a very low occupancy, I usually eat alone at 8:00 am. There isn’t much of a variety and the coffee came from those instant coffee machines instead of barista quality. The service was very slow and they tend to take ages to clear plates, or room service trays. Sometimes i would find the room next to me leaving their tray outside for pick-up when I arrive to my room, when i leave back again in 2-3 hours the tray is still there. The restaurants in the hotel area of very high quality. As for the location there are many fast-food around the hotel, a big hypermarket and a midrange shopping centre with a local food court.

Sheraton Dammam is a depressing hotel. The lobby is big but not well lit with no flowers or any sign of life. My room was big, the bed was comfortable , and the bathroom was clean. However, do not be tempted to pay for an upgrade to have access to the club lounge. The food is not edible. It was very bad. The sandwiches stay for the next day. Even the fruits were not well selected. There was often no one to attend to guests if one ever needed something. The coffee machine did not work one day and I yelled "hello" but no one came to help. The key cards have to be reactivated almost every day. I had to go down to the reception two times on one day to get them reactivated. And this was the case with the other people I was travelling with. The breakfast was not bad though. And the staff were very friendly.

i had this night bad experience with this hotel , i tried to talk to the manger in the hotel but i couldn’t . i was having my drink at the tent in swimming pool like every day then the there’s a gay called Ahmed came to me u have to replace your table because it has been reserved for one month. i told him why u didn’t inform me before i ordered my coffee.? (because i was drinking my coffee when he asked me to change my table ) then he was shouting at me front of the people in the swimming pool ,

The hotel is well located, they have a good meeting room. The dinner buffet is well organised and showed varieties but the most delicious plate is the grilled one. The dessert is not very good but the service was ok.

5 Star Hotel in Services !Very Accommodating Staff Food served is Excellent!The Price is very much Affordable !I enjoyed to the fullest l enjoy coming back for Swimming in there Pool I will recommend to everyone to check-in for a reasons!

It was my third time statin this hotel. It was great, clean, tidy, and the service was excellent. It has all facilities were you can enjoy. One thing i would recommend the hotel management to take care of: it is the breakfast buffet. The quality of food hope it becomes better.

1st Street, Prince Mohammad Bin Fahd Rd Dammam

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Indoor pool and 2 outdoor pools

Sheraton Dammam Hotel & Convention Centre places you next to Al Shatea Mall and within a mile (2 km) of Marina Shopping Mall. This 274-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants. In central Dammam, the hotel is also close to Al Danah Mall and Al Waha Mall.


Enjoy the pool views at Asahi Pan Asian, one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


The 274 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and coffee makers. Guests can expect WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Free newspapers, free bottled water, and laptop-compatible safes are also standard.

Property features

Guests of Sheraton Dammam Hotel & Convention Centre have access to a full-service spa, 2 outdoor pools, and an indoor pool. Onsite parking is available, both free self and paid valet parking (SAR 0 per stay)—also useful is limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and a sauna.

Room options

Club Room

King 1 | Twin 2 | Sleeps 3

Classic Room

King 1 | Sleeps 3

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 284 reviews