Novotel Dammam Business Park4.0 out of 5.0
Recent guest reviews
I can easily say that this hotel met the worst experience the traveler can ever expect. - Waited for 1 hour at the check in - Got my room mixed up and they didn’t take any action to adjust - My mini bar is empty (no respect) - breakfast buffet is disappointing - 0 customer services - unclean water in your rooms bathroom. Expect a yellow water comes out from the sink - uncomfortable beds It’s strongly not recommend if you are looking for value for your money.
Good business hotel with a little wear and tear. Mid sized well cleaned rooms. Friendly and helpful staff (except in restaurant), late checkout available (helpful for common late night flights). Fast WLAN. Gym OK. Breakfast: Choice was ok, but we did not have any attention from staff, never experienced something like that before. Help yourself with cutlery, plate, tissues...
In general, Novotel brand is always the crown jewel of accor hotel group. usually in the Middle East, the standard of all hotels is below what we see elsewhere, but this Novotel in Dammam was as we expect. great place, great staff, clean...
Personnel were professional and nice, room was spacious. In room, didn't find more pillow options and though Im staying in non smoking floor; I had smoking smell on toilet. I tried breakfast too, range of bread and pastries should be more diversified, restaurant didn't open on time, was having table sheets from othe cafe in hotel; and even floor was sticky!
Wonderful hotel perfect for business . Clean and fascinating structure with a special restaurant to satisfy all the request. Staff are available and they are polite and friendly. Price and quality are well equalised.
The hotel is located in a very nice place with adequate services to support any business trip. Although the gym is a bit small yet would serve the purpose of exercising after a long day of work. The room sizes are acceptable with all required services. The internet connection and speed are v.good to finish work and browse the internet. The suite is spacious and equipped with nice facilities although far from the elevators. However, the rooms require more attention to the maintenance of the provided equipment and fixtures.
This is a decent hotel that's convenient to my customer place hence I stay here. Rooms are decent and maintained ok. The food is not great and unfortunately no other option nearby. Please don't take the pick up service from hotel. It's the 2nd time we have booked and the driver doesn't turn up on time or is not available. The hotel also is unreachable from airport when we landed to try and find the driver. We tried for 40 minutes with no luck. We finally took the Uber.
First I wonder how this hotel is a Novotel , it’s one of the most unpleasant experience I have ever had with a chain hotel. I was having a meeting with an International Speaker (Top in his field) & unluckily I chose Novotel Dammam & booked through Fursan Travel agent. First there was planned to be a pick up at the airport on the 9th of October at 9:51 , there was no driver waiting & I called the communicated driver from Hotel (Joel) he told me I no longer work for Novotel!. Luckily I was with the speaker & I got a taxi to find out at the reception that there is no room for the speaker , despite again receiving the confirmation from the hotel eih the pick up , drop off & room ,the receptionist (Khalid) has made a new reservation for the speaker & upgrade to superior room. At the check out I was shocked that the reception was asking me to pay for the pick up ( which wasn’t there), dinner & lunch for the international speaker , which was already paid by the tourism company Fursan!. I have communicated with Fursan travel agent & they sent me the receipts for what they paid for & the receptionist dropped the items from my invoice!. For anyone planning to do any activity in Dammam I recommend to find another hotel. Salah Abdel Salam Brand Manager Novartis Oncology
The Hotel was very cozy had excellent front desk and room service The employees were very friendly and provided a good service Only draw back is there are no pickups and drops from the airport Suggest to hve same implemented
Frequently I travel around the Middle East conducting 5-day professional (continuing education) courses on various engineering subjects. This time the course was about "Machinery Protection Systems - API STD 670". I had never been to this Novotel before. I need to tell you here that the Banquets' people (specially Mr. Abid Hasan Basal) demonstrated that he intended to make my stay the most comfortable. Under Mr. Badal's all my needs were satisfied so that my course went as smoothly as possible. Mr. Alex (the barista in a suit) everyday was always ready to make the best espresso at their La Mode cafe in the hotel's lobby. Besides these people whose name I know, there are many other staff that equally deserve recognition for their customer satisfaction efforts. Of course I must not forget my "Ottoman" friend and restaurant manager, Mr Nzain for his hospitality and friendliness. The ambiance is very respectful and attentive; the arrival at Dammam international airport is hassle-free and English is widely spoken. Overall: a very good experience.
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
- Indoor pool
Located within a mile (2 km) of Dhahran International Exhibition Centre, Novotel Dammam Business Park is within 3 miles (5 km) of Dammam Public Library and National Museum. This 158-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. In central Dammam, the hotel is also close to Al Waha Mall and King Fahd Park.
This hotel serves as home to a lobby lounge, along with a fine-dining restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10:30 AM.
All 158 individually decorated accommodations feature sitting areas. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds with pillow menus and down comforters ensure a restful night, and bathrooms offer spring water baths, rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.
Novotel Dammam Business Park features an indoor pool, a children's pool, and a health club. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for SAR 140 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 10 meeting rooms, and conference space.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 237 reviews