Shower with no warm water and noises of constructions all morning from 7:30am - we left.
At check in they did not want to honor the room I had booked with Orbitz. They wanted to charge more than what was advertised and only out of the goodness of the person he let us have the room, and also I told him I had the confirmation. Also he gave us a room that we couldn’t get the air conditioning/heating to work and the bed was like a slab of concrete. We have stayed there many times before and never had a bed like that!
The Rosewood Mansion on Turtle Creek is top notch in every aspect. Every single staff member was delightful, kind and helpful! We enjoyed visiting with each one of them. The hotel is gorgeous! The new pool was private, relaxing and gorgeous! Ruben out by the pool was wonderful! The hotel bar is also lovely, very Ralph Lauren-ish. We had a lovely dinner at the Mansion Restaurant one night, as well. It was amazing! This is definitely our new go to hotel in Dallas!
Food at restaurant was ehh. French Room at adolphus much better. Can't have a conversation in ur room becz the walls are so thin. Has security come and escort my husband to another floor on my birthday. Sorry we weren't having wild crazy sex! Will never stay there again.
We had plans to spend the weekend in Dallas and stayed at Rosewood Mansion. The customer service is really incredible. We were greeted with a cup of hot apple cider when we first walked in. Everywhere we went the staff was friendly and eager to help in any way they could. Our room was comfortable and very clean. My husband has decided this will be THE hotel whenever we vacation in Dallas.
Perfect place to come watch the Wolverines take out the Gators.
Great service and hospitality. Love the restaurant and bar. Paying the extra money is well worth it. The bartenders are great. No shortcuts taken from what I could see. Valet service was tip top as well. I stay here atleast twice a year for 2 or 3 nights each stay. The place has a nostalgic and magical feeling to it as soon as you step through the front doors. I absolutely refuse to stay anywhere else.
Located in Turtle Creek within a mile (2 km) of Perot Museum of Nature and Science, Rosewood Mansion on Turtle Creek is within 2 miles (3 km) of other popular sights such as American Airlines Center. This 142-room, 5-star hotel has an outdoor pool along with a 24-hour health club and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served for a fee from 6:30 AM to 10:30 AM.
The 142 air-conditioned accommodations feature balconies and afford space to spread out with a separate bedroom and sitting areas. 55-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and Tempur-Pedic beds with Egyptian cotton sheets and down comforters ensure a restful night. Minibars, espresso makers, and free newspapers are other standard amenities.
At Rosewood Mansion on Turtle Creek, guests enjoy an outdoor pool, a 24-hour health club, and a sauna. Valet parking is available for USD 38 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and coffee/tea in a common area.
Shower with no warm water and noises of constructions all morning from 7:30am - we left.
At check in they did not want to honor the room I had booked with Orbitz. They wanted to charge more than what was advertised and only out of the goodness of the person he let us have the room, and also I told him I had the confirmation. Also he gave us a room that we couldn’t get the air conditioning/heating to work and the bed was like a slab of concrete. We have stayed there many times before and never had a bed like that!
Dear Anonymous, Thank you for taking the time to share your experience. I do hope you received my email via our internal survey tool that includes my direct contact information.We are addressing your concerns and do apologize for the issue you encountered at arrival and for the quality of your room accommodations. I hope to welcome you back to the Mansion again in the future. Sincerely, Megan Incrocci | Rooms Division Manager
The Rosewood Mansion on Turtle Creek is top notch in every aspect. Every single staff member was delightful, kind and helpful! We enjoyed visiting with each one of them. The hotel is gorgeous! The new pool was private, relaxing and gorgeous! Ruben out by the pool was wonderful! The hotel bar is also lovely, very Ralph Lauren-ish. We had a lovely dinner at the Mansion Restaurant one night, as well. It was amazing! This is definitely our new go to hotel in Dallas!
Food at restaurant was ehh. French Room at adolphus much better. Can't have a conversation in ur room becz the walls are so thin. Has security come and escort my husband to another floor on my birthday. Sorry we weren't having wild crazy sex! Will never stay there again.
Dear bb, I truly appreciate you returning my phone call and happy that I was able to address your concerns. We look forward to your next visit to the Mansion. Until then, I remain at your service. Megan Incrocci | Front Office Manager
We had plans to spend the weekend in Dallas and stayed at Rosewood Mansion. The customer service is really incredible. We were greeted with a cup of hot apple cider when we first walked in. Everywhere we went the staff was friendly and eager to help in any way they could. Our room was comfortable and very clean. My husband has decided this will be THE hotel whenever we vacation in Dallas.
Perfect place to come watch the Wolverines take out the Gators.
Great service and hospitality. Love the restaurant and bar. Paying the extra money is well worth it. The bartenders are great. No shortcuts taken from what I could see. Valet service was tip top as well. I stay here atleast twice a year for 2 or 3 nights each stay. The place has a nostalgic and magical feeling to it as soon as you step through the front doors. I absolutely refuse to stay anywhere else.
Dear Traveler, Thank you for taking the time to rate your most recent stay at the Rosewood Mansion on Turtle Creek. We look forward to welcoming you back on your next trip to Dallas. Kind regards, Oscar Murillo Guest Experience Manager The Rosewood Mansion on Turtle Creek