Comfort Inn Plano-Dallas

2.5 star property
Hotel with free breakfast, near Baylor Scott & White The Heart Hospital

Choose dates to view prices

Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Reception
BBQ/picnic area
Lobby sitting area
Free on-the-go breakfast on weekdays

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪12 min walk‬
  • Place, University of Texas at Dallas
    ‪5 min drive‬
  • Place, The Shops at Legacy
    ‪9 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plano

Baylor Scott & White The Heart Hospital is a short stroll from Comfort Inn Plano-Dallas, and other popular attractions like Shops at Willow Bend are within a few miles (5 km). This hotel has 131 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baylor Scott & White The Heart Hospital - 12 min walk - 0.7 miles
  • Shops at Willow Bend - 5 min drive - 3.2 miles
  • University of Texas at Dallas - 5 min drive - 4.0 miles
  • The Shops at Legacy - 9 min drive - 5.6 miles
  • Galleria Dallas - 11 min drive - 10.1 miles

Getting around

  • Bush Turnpike Station West - 13 min drive
  • Dallas Medical-Market Center Station - 25 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Blue Goose Cantina - ‬14 min walk

About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
Guests of Comfort Inn Plano-Dallas enjoy a 24-hour gym, WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect 50-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per day
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

Is free cancellation available at Comfort Inn Plano-Dallas?

Comfort Inn Plano-Dallas provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Plano-Dallas?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on Nov 9, 2025 start from $61.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Comfort Inn Plano-Dallas?

This hotel is located in Plano, close to The Shops at Legacy and Stonebriar Centre Mall. You'll also find Shops at Willow Bend and Crayola Experience within a short drive.

Is there parking available at Comfort Inn Plano-Dallas?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Inn Plano-Dallas include a casino on the premises?

No, Comfort Inn Plano-Dallas doesn't have a casino.

Will I find an indoor pool at Comfort Inn Plano-Dallas?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Comfort Inn Plano-Dallas?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Comfort Inn Plano-Dallas?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Plano-Dallas have a restaurant that serves breakfast?

Comfort Inn Plano-Dallas offers free on-the-go breakfast on weekday mornings though there is no restaurant.

Will Comfort Inn Plano-Dallas allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Inn Plano-Dallas for a fee of USD 100 per pet, per day.

Does Comfort Inn Plano-Dallas have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn Plano-Dallas?

The closest major airport to Comfort Inn Plano-Dallas is Love Field Airport (DAL), which is 17.7 mi away (25 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 22.5 mi away (24-minute drive).

Can I book a room with a balcony at Comfort Inn Plano-Dallas?

No, there aren't any guestrooms with balconies at Comfort Inn Plano-Dallas.

Reviews

Comfort Inn Plano-Dallas Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 442 reviews
Rating 8 - Good. 56 out of 442 reviews
Rating 6 - Okay. 43 out of 442 reviews
Rating 4 - Poor. 41 out of 442 reviews
Rating 2 - Terrible. 109 out of 442 reviews

Reviews

2/10 Terrible

Caterina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On top of everything the property canceled our reservation for no reason the same day as the reservation
Stayed 1 night in Oct 2025

8/10 Good

Rene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a week of tennis camp at UTD. Perfect place/location. Elevator was down for a couple of days.
Stayed 3 nights in Jul 2025

2/10 Terrible

Diane

Disliked: Amenities
This was the worst hotel I’ve ever stayed in!! No one came to clean my room during my entire 8 days. On the 3rd day with no one cleaning my room, I spoke directly with the maid, who was 2 doors away from my room, and I told her my room number & she promised to clean it. When I returned late in the evening to find the room hadn’t been touched, I called the manager & explained my situation & he said he couldn’t promise anything, they were short staffed. I told him I should be at the top of the list since no one had cleaned my room. He said he couldn’t promise anything. For the remainder of my stay, I had to get my own set of towels, toilet paper etc. Each night when I returned. There was trash left by the elevator that wasn’t picked up for 2 days, the stairways were always dirty, with trash on the stairs. The elevator broke on the 2nd day I arrived & wasn’t fixed the entire time I was there. Anytime I asked for something like: having my room cleaned or when is the elevator going to be fixed, I would get the same reply: “We are short staffed.” One night, as I was walking from the stairway to my room, it looked like there was dog poop in the hallway. All of the things in the room looked like they were falling apart. This was by far the worst hotel I’ve ever stayed in & will never stay in a “Comfort Inn” again. Stay anywhere but here!!!!!
Stayed 8 nights in Jul 2025

4/10 Poor

Mike

Disliked: Cleanliness, property conditions & facilities
Good location. Hotel elevator was out and AC took 1 hr to cool tghe hot room.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book here, see photos 7/5/25

Hotel is falling apart. Save your time and money. Moldy walls and active dripping all over lobby and hallways. Rooms have non working fire alarms. That’s a city violation!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse hotel in my life! The person up front was nice I believe Trey he came and got the big bug that was flying in the room. Minutes later another one appeared frm under the bed. I fear bugs so much. I cld not stay and left at midnight and had to search for another hotel. Did not stay the 1st or 2nd night. Tub was nasty old. The smell was pet smell. The entrance had wholes in the ceiling. I demand my money all returned.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jose

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has several unlisted issues. The swimming pool is unusable due to green algae. There is no air conditioning in the halls or around the facility, and the AC only works properly in the lobby. The air conditioning units in the rooms did not function at all. We had two rooms, and our request to change them was refused by the staff and management. Additionally, the soda machines at breakfast were not working. We attempted to have breakfast three days in a row, but there was no food available other than muffins and bagels.
Stayed 6 nights in Jun 2025

4/10 Poor

Suraj

Stayed 1 night in Jun 2025

10/10 Excellent

Magali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet the area was. The rooms were nice smelling and super clean. The carpet in front of our original room was soaked with a water leak. The staff changed our rooms immediately to get it fixed. 10/10 would come here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Latasha, Dallas

Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast is good.
Stayed 8 nights in Jun 2025

4/10 Poor

Victoria

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The entrance was not appealing. The carpet was soaking wet, and the elevators were broken.
Stayed 1 night in Jun 2025

6/10 Okay

Ruth

Traveled with pets
Liked: Cleanliness
No a/c in the hallways.
Stayed 1 night in Jun 2025

4/10 Poor

Peggy

Disliked: Cleanliness, property conditions & facilities
IT stunk when we got in the room the smoke detector was removed the bed was dirty.
Stayed 5 nights in Jun 2025

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service is subpar. No one is hardly at the front counter to greet guests. When they are at the front, they are on their phone and do not even look up to greet you. The hotel itself was hot in the corridors, but air was felt in the rooms. Nothing is inviting about entering this hotel and it never got better. At one point, both elevators were out of order, but then only one of them was fixed to work. On the third night of our stay there were no towels to use for bathing, only towels to dry off. There was no resolution was given to this matter, nor was one attempted to be figured. The whole building could use an upgrade and customer service training needs to be implemented. I would not recommended this hotel nor would I stay here ever again.
Stayed 4 nights in Jun 2025

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel needs someone with an eye for detail. All of the interior doors look dingy. They need sanding and painting or replacing. The ice machine on the second floor is not working. Our room had an empty facial tissue box. There was only one face cloth. The a/c did not cool well. The refrigerator had a frozen up freezer section, but the frig did not cool our drinks.
Stayed 1 night in Jun 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay and convient location for what we needed.
Stayed 2 nights in May 2025

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water and big soft towels
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel looked good from the outside,but get inside the air only worked in the lobby once you passed the lobby it was hot until you made it to your room. Only once ice machine on first floor so if you needed ice you have to go all the way to the first floor to get it. We stayed on the second floor where there was a foul odor by the elevator like you legit had to hold your breathe not to gag. The rooms were okay the air felt real good didn’t like the few stains on the carpet… shower was good. They didn’t have any face towels so you had to use hand towels to bath with and on top of that the pool was not open. It was dirty green and nasty idk what was up with that. Definitely crossing this hotel off the list of stays. We were there for a travel ball tournament.
Stayed 2 nights in Jun 2025

8/10 Good

DANIEL

Stayed 1 night in May 2025

10/10 Excellent

Amy, Prosper

Liked: Cleanliness
Convenient and great customer service
Stayed 2 nights in Mar 2025

4/10 Poor

Rita

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Horrible experience

My experience here was horrible I was there two weeks so I had to deal with it. Elevators never worked. Housekeeping was horrible breakfast was burnt. Police were always there
Stayed 15 nights in May 2025

8/10 Good

MARLO

Liked: Staff & service, amenities, property conditions & facilities
The price (Expedia, $75 tax included), could not be beat. The surrounding area made shopping, dining, and driving worthwhile. The front desk mgr, Mrs. Shaw, went out-of-her-way to accommodate my needs. This is not the Hilton but I slept comfortably because the pillows and mattress lived up to the name, Comfort Inn!
Stayed 1 night in May 2025

8/10 Good

MARLO

Liked: Staff & service, amenities, property conditions & facilities
This Comfort Inn located in Plano-Dallas, is easy to find right off of George Bush turnpike with plenty of good parking on the property, a variety of good restaurants and shopping in the area.
Stayed 1 night in May 2025