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Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area
Reception
In-room safe, desk, laptop workspace, blackout drapes
Free on-the-go breakfast on weekdays

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • Place, Cinemark Central Plano
    ‪5 min drive‬
  • Place, Galleria Dallas
    ‪10 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plano

Baylor Scott & White The Heart Hospital is a short stroll from Comfort Inn Plano-Dallas, and other popular attractions like Shops at Willow Bend are within a few miles (5 km). This hotel has 131 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baylor Scott & White The Heart Hospital - 10 min walk - 0.6 miles
  • Cinemark Central Plano - 5 min drive - 1.6 miles
  • University of Texas at Dallas - 7 min drive - 4.9 miles
  • The Shops at Legacy - 9 min drive - 9.2 miles
  • Galleria Dallas - 10 min drive - 10.8 miles

Getting around

  • UT Dallas Station - 7 min drive
  • Dallas Medical-Market Center Station - 22 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Blue Goose Cantina - ‬14 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Comfort Inn Plano-Dallas

Guests of Comfort Inn Plano-Dallas enjoy a 24-hour gym, WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect 50-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per day
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

Is free cancellation available at Comfort Inn Plano-Dallas?

Comfort Inn Plano-Dallas provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Plano-Dallas?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on Mar 30, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Comfort Inn Plano-Dallas?

This hotel is located in Plano, close to The Shops at Legacy and Stonebriar Centre Mall. You'll also find Shops at Willow Bend and Plano Sports Authority within a short drive.

Is there parking available at Comfort Inn Plano-Dallas?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Inn Plano-Dallas include a casino on the premises?

No, Comfort Inn Plano-Dallas doesn't have a casino.

Will I find an indoor pool at Comfort Inn Plano-Dallas?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Comfort Inn Plano-Dallas?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Comfort Inn Plano-Dallas?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Plano-Dallas have a restaurant that serves breakfast?

Comfort Inn Plano-Dallas offers free on-the-go breakfast on weekday mornings though there is no restaurant.

Will Comfort Inn Plano-Dallas allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Inn Plano-Dallas for a fee of USD 100 per pet, per day.

Are there connecting rooms at Comfort Inn Plano-Dallas?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn Plano-Dallas?

The closest major airport to Comfort Inn Plano-Dallas is Love Field Airport (DAL), which is 17.7 mi away (32 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 27.3 mi away (30-minute drive).

Are there rooms with balconies that I can book at Comfort Inn Plano-Dallas?

No, you won't find guestrooms with balconies at Comfort Inn Plano-Dallas.

Comfort Inn Plano-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 207 out of 494 reviews
Rating 8 - Good. 61 out of 494 reviews
Rating 6 - Okay. 45 out of 494 reviews
Rating 4 - Poor. 47 out of 494 reviews
Rating 2 - Terrible. 134 out of 494 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

John, Eden Prairie

Business traveler
Disliked: Cleanliness, amenities
Red stain on the carpet in the middle of the room. The room had a sufficient number of lamps, but only three had light bulbs. Even after making the front desk aware of the missing light bulbs, they only put one more in. This meant that there were 4 lamps without light bulbs in the room. Limited breakfast options when the menu was hard boiled eggs. No meat.
Stayed 3 nights in Feb 2026

2/10 Terrible

Sylvia

Disliked: Cleanliness
This place was not what I thought . I should have walked out and left when I arrived but I was out of town with work . Staff was not friendly. Elevator was down the whole 2 days I fret and stayed there due to I was out of state didn’t know area . Over half of staff couldn’t speak English. I normally don’t give negative reviews but this totally irritated me. The staff stated they only had rooms way on 4th floor per elevator was down. I had to walk up 4 flights of stairs with a bad knee . Young guys i asked if they could help which carried my luggage and computers. I’d never made it. I felt stuck due to walking down steps and having to come back up 4 flights . Stayed in room the entire stay . I’m totally irritated . At least be professional and courteous. Comfort Inn in my state was very clean and staff was friendly. This place looked like ghost town. Not that many vehicles at all in the parking lot but sold out other floors . I get it this may be considered extended stay with whatever living there . Totally apolled and stepped down to even stay there. Loud noise of folks arguing all night . I almost just left and threw my luggage down the stairs but I had computer equipment the same night I checked in . Called housekeeper to get me some towels and come get trash . The individual didn’t dump trash . Was horrible. Trash stayed in room the whole time . Totally unsanitary . Dust everywhere in bathroom . I had sanitizer I threw in shower uhhh I’m tired of discussing this nightmare
Stayed 2 nights in Dec 2025

2/10 Terrible

Gloria

Business traveler
Disliked: Cleanliness, staff & service, amenities
332 room number The restroom, the bathtub the water wouldn’t go down The heater wasn’t working and wires were exposed The interior is falling apart walls are all messed up No remote and code internet,try to call downstairs no answer!!! Elevator is not working had to walk three flights of stairs to our room 😡 The icemaker wasn’t working I spoke to Nelson in morning and told him all the problems we had with his hotel he only said sorry!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Jasmine

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like fresh cigarettes. There were stains on the carpet, on the bed and the lamp. Every single piece of furniture was visibly dirty. The towels that were provided were dirty and had hair on them. We had to go buy our own towels, cleaning supplies and air fresheners. To top it all off, there was a lipstick kiss stain on our door. The stay was absolutely terrible. And will never be back.
Stayed 1 night in Dec 2025

10/10 Excellent

SAUL OVIDIO

Stayed 3 nights in Dec 2025

4/10 Poor

Dale

Disliked: Property conditions & facilities
I went to my room, no door knob/lock. Next room, no remote and tv didn't work. Next room, tv didn't work. Next room, heat didn't work. Finally 5th try, everything worked. Terrible experience. At 1 point the front desk guy said do you need a tv? Really? What else is there to do in a hotel room? Run don't walk from this place. Wasn't even offered some kind of discount for the repeated inconvenience.
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick, Marshalltown

Stayed 1 night in Dec 2025

2/10 Terrible

Janice

Stayed 1 night in Nov 2025

8/10 Good

Katina

Stayed 1 night in Nov 2025

4/10 Poor

ravi prakash

Elevator didnt work rooms are not that clean and smell got room at 5th floor
Stayed 1 night in Nov 2025

4/10 Poor

Summer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities
This stay was a nightmare! The elevators didnt work, there were no vending machines & ice machines did not work. Eventually there was no runnin water! Or carport lights, so basically your just paying for a bed to sleep in.
Stayed 6 nights in Nov 2025

4/10 Poor

Uriah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, cigarette burns in the toilet seat, ashes smeared into the walls everywhere, the whole 4th floor smelled like cigarettes, there was blood on the lamp shade, beer cans and trash in the hallways thrown around, I wouldn’t stay here again. It was quiet over night though.
Stayed 2 nights in Nov 2025

6/10 Okay

Cristel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Esmeralda

The room was clean and spacious. Bed was very comfy and staff were polite. Easy check in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Romeo

Stayed 4 nights in Nov 2025

2/10 Terrible

Lavanya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was not working and rooms were available only on the 5th floor. We were not informed before checking in about it. Had to climb stairs with luggage. The bedsheet had hole in it. Shampoo bottle was empty in the room. The staff was also not helpful.
Stayed 1 night in Nov 2025

8/10 Good

Sylvie

Liked: Cleanliness, amenities
Great staff. Helpful and accommodating. Need are hard. Was hard on our backs. Rooms clean. No hair blow dryer.
Stayed 1 night in Nov 2025

10/10 Excellent

Keidy

Business traveler
Liked: Cleanliness, staff & service, amenities
Excelente servicio d parte d todo el personal
Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend to anyone, worst service, rude

Stayed 4 nights in Oct 2025

10/10 Excellent

Sibongile

Stayed 1 night in Nov 2025

2/10 Terrible

Laquisha

Liked: Staff & service
Disliked: Cleanliness, amenities
Bugs crawling around. The staff was very nice on a positive note.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Nov 2025

4/10 Poor

OTIS

Disliked: Amenities, property conditions & facilities
The property had several repairs going. The smoke detector in the room was covered up in plastic, there was condensation stains on the ceiling. The towels were poor quality. The gym room was small, and minimal equipment.
Stayed 2 nights in Oct 2025

8/10 Good

Jackie

Stayed 1 night in Oct 2025

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