Comfort Inn Plano-Dallas

2.5 star property
Hotel with free breakfast, near Baylor Scott & White The Heart Hospital

Choose dates to view prices

Photo gallery for Comfort Inn Plano-Dallas

Two large beds with white linens, a flat-screen TV, and a desk with a chair.
Guests can check in at the reception desk, surrounded by comfortable seating and warm decor.
Enjoy cooking and dining in this stylish kitchen with a central island, bar stools, and a flat-screen TV.
Enjoy meals in a communal dining area with multiple tables and chairs.
Relax in the shaded outdoor seating area with comfortable chairs and a beautiful garden view.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪12 min walk‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • The Shops at Legacy
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plano

Baylor Scott & White The Heart Hospital is a short stroll from Comfort Inn Plano-Dallas, and other popular attractions like Shops at Willow Bend are within a few miles (5 km). This hotel has 131 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baylor Scott & White The Heart Hospital - 12 min walk - 0.7 miles
  • Shops at Willow Bend - 5 min drive - 3.2 miles
  • University of Texas at Dallas - 5 min drive - 4.0 miles
  • The Shops at Legacy - 9 min drive - 5.6 miles
  • Galleria Dallas - 11 min drive - 10.1 miles

Getting around

  • Bush Turnpike Station West - 13 min drive
  • Dallas Medical-Market Center Station - 25 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Jollibee - ‬15 min walk
  • ‪151 Coffee - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
Guests of Comfort Inn Plano-Dallas enjoy a 24-hour gym, WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect 50-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per day
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

Is free cancellation available at Comfort Inn Plano-Dallas?

Comfort Inn Plano-Dallas provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Comfort Inn Plano-Dallas?

This hotel is located in Plano, close to The Shops at Legacy, Legacy West, and Stonebriar Centre Mall. You'll also find Shops at Willow Bend and Crayola Experience within a short drive.

Will I be able to park at Comfort Inn Plano-Dallas?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Inn Plano-Dallas include a casino on the premises?

No, Comfort Inn Plano-Dallas doesn't have a casino.

Will I find an indoor pool at Comfort Inn Plano-Dallas?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Inn Plano-Dallas?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Does Comfort Inn Plano-Dallas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Plano-Dallas have a restaurant that serves breakfast?

Comfort Inn Plano-Dallas offers free on-the-go breakfast on weekday mornings though there is no restaurant.

Will Comfort Inn Plano-Dallas allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Inn Plano-Dallas for a fee of USD 100 per pet, per day.

Does Comfort Inn Plano-Dallas have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn Plano-Dallas?

The closest major airport to Comfort Inn Plano-Dallas is Love Field Airport (DAL), which is 17.7 mi away (25 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 22.5 mi away (24-minute drive).

Are there rooms with balconies at Comfort Inn Plano-Dallas?

No, there aren't any guestrooms with balconies at Comfort Inn Plano-Dallas.

Comfort Inn Plano-Dallas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 184 out of 411 reviews
Rating 8 - Good. 52 out of 411 reviews
Rating 6 - Okay. 39 out of 411 reviews
Rating 4 - Poor. 36 out of 411 reviews
Rating 2 - Terrible. 100 out of 411 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Mar 2025

8/10 Good

Christina, Killeen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

William, Coto se Caza

Disliked: Property conditions & facilities
The room was ok and clean but the downstairs was dirty and had water stains on all the walls. There were buckets throughout the lobby area catching rainwater from the ceiling leaks. I never did get any of the free breakfast, because it was so crowded in the little food area. Not any place I would recommend!
Stayed 3 nights in Mar 2025

2/10 Terrible

Jade M

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

WORST HOTEL STAY I’VE EVER EXPERIENCED

I WOULD NOT RECOMMEND THIS PLACE! Visiting from Houston for my son’s football tournament. Our room was not ready until after 5pm because house keeping was not finished with the rooms. We finally were able to check in and our room was a mess. The bedding was gross with stains and hair. There was a patched up hole in the wall. The room smelled like the carpet was wet. We did report it to the front desk and we were able to change rooms. The system to register keys wasn’t working, so we had to get our new key when got back from the game which we missed because of all of the issues. A lady from the cleaning staff walked in the room we complained about and walked out laughing, that was odd. The second room wasn’t the greatest either. The smoke detector was missing, the bathroom wasn’t properly cleaned. There was hair in the bathtub, the bathroom floors & walls were gross. Their seems to be a leak under the bath room sink. This was very disappointing to say the least. A refund or discounted rate would’ve sufficed but that didn’t happen. Whoever owns this place apparently does not care about the building or what little is done to keep it up. The pictures online a very misleading. I wouldn’t attempt the breakfast. If things aren’t being properly taken care of in the rooms, I can’t imagine what the kitchen is like. I will say the young lady Ty or Tye that runs the front desk was the sweetest and kept a positive attitude throughout all the chaos and she just started the job.
Stayed 1 night in Mar 2025

4/10 Poor

Chelsea

Disliked: Amenities
Service
Stayed 2 nights in Mar 2025

10/10 Excellent

Adil

Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly I liked that breakfast was good. elevators did not work property had water leaks the wi-fi internet stayed down fire alarm detector in room was removed from someone. Over all I us dissatisfied with my stay and will not be staying there again
Stayed 4 nights in Feb 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great.
Stayed 3 nights in Mar 2025

2/10 Terrible

Fredrick

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Panashe

Stayed 1 night in Mar 2025

4/10 Poor

Jacob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Inexpensive, safe area but hotel lacking.

Friendly staff. They definitely seemed to be trying their best. Nice central location to our activities and food and shopping. Rooms were cleaned but had stains in carpet, loud doors, and aged features updated in years past on a budget. No shampoo, conditioner and soap available except for one bar of soap at the sink. A/c wasn't very affective and was loud. But it kinda worked. I'd try other places at this price point before coming back, but can work in a pinch.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk ladies were excellent and super friendly. The room was clean and well kept, but the bathroom door was missing a handle and the overall conditions from towels to carpet needs updating. I'd stay there again because of the staff and cleanliness, but the facility itself is not up to par for the area.
Stayed 1 night in Mar 2025

2/10 Terrible

Vinay R

Stayed 1 night in Mar 2025

2/10 Terrible

Rocio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't even check in, when coming in there was a customer complaining about her room. Another was complaining of the first TWO rooms that were dirty and decided to leave. In that small time I found out they did not have a maintenance person on site until POSSIBLY Monday and breakfast would not be served. The receptionist was nice but really didn't seem to care. Hotel said it was up to this site to refund and this site said it was up to them. No one ever resolved anything when they stated they should've had some sort of resolution within 48 to 72 hours.
Stayed 1 night in Mar 2025

10/10 Excellent

zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Laura

Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is what keeps me coming back
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book here.

Huge line at front desk. Reeked of smoking in lobby. No hot water. Fire dept attending to some non-emergency situation down the hall when we arrived. Basically total chaos.
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty sheets

The bedding and pillow cases had a lot stains I called the front desk for a different clean set and she came back and gave me bedding full of pubic hairs all over the sheets me and my boyfriend ending up sleeping on the couch using towels to cover ourselves and used the towels to place on the couch
Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is great
Stayed 3 nights in Mar 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever!

This was the worst stay ever!!! No hot water !!! Elevator wasn’t working, had to climb 4 flights of stairs with my infant child and belongings. Moved rooms 3 times first one smelled like urine.. last 2 no hot water. Only thing they had for breakfast was eggs the worker claimed they been out of food for 2 days. I would never book here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is awesome
Stayed 1 night in Mar 2025

2/10 Terrible

Deepak Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Mar 2025