It was not bad but I would definitely not come back & not recommend this hotel to others.
Pros :
Front desk staffs are good, professional (only when I arrived. When I checked out, they didnāt care if I enjoyed the stay or not)
Restaurant waitress are nice, friendly, caring.
They provide many services such as : car service, motorbike rental, sightseeing trips , ⦠itās very convenient for tourists.
Cons :
No doorman / bellman so itās mean when you arrive and leave hotel, you have take care your luggages and open the entrance door by yourself.
When I finished the check out till I went outside to get in taxi, I had to carry all my luggages downstairs while the staff sat outside smoking and looking at us! Is it worth being an 4 star hotel?
Security guards at the basement were as cold as ice. They were never smile.
Very poor customer service!
And about the room, it was an uncomfortable stay the āweirdā design of the hotel. The sea view is blocked by ācode designā that made us extremely uncomfortable. If you want a nice sea view from your room, please donāt stay here.
When opening the balconyās window, it was dirty (pic below), I really donāt understand what kind of this design is.
Toilet was not really clean. The towel was torn and old (pic below).
Overall, this is not worth being an 4 star hotel. Uncomfortable, disappointed, unhappy stay. There isnāt any reason for me to come back again.