Hyatt Regency Danang Resort and Spa4.5 out of 5.0
Recent guest reviews
There are two types of lodging in Da Nang for visitors; the locally branded city hotels, and the multinational beachfront resorts. In the latter category, the Hyatt is among the best choices. Although a bit further from the city center then a few others, it's still but a 15-minute taxi/uber to the city center. The Hyatt has world class facilities at an accessible price. It is especially well suited for families due to child-friendly pools, a well staffed Kids Club, ice cream stand, and of course all the sand a kid could ever ask for. The daily breakfast buffet is excellent and the service is attentive and available at all times. But the main perk to this property is the beachfront. You can enjoy the Pacific just steps from the hotel, but unencumbered by the overpopulated beach chairs and crowds which typify many beach resorts worldwide. It is that combination of modernity and natural beauty which makes the Hyatt Da Nang a must-stop for travelers with the means.
We have enjoyed our stay so much. The staff were all very friendly and helpful. We didn't have to worry about the transportation because getting a taxi is so convenient. The room was excellent too. We got an ocean view room and it's so nice to wake up seeing the ocean every morning.
Stayed there second time. Booked room with lounge access. Received excellent service. Room was big with huge bathroom. However noticed some deferred maintenance for this beautiful resort. On site restaurants are very good and has one bakery with daily fresh bread and pastries. It is a little far from town but they offer shuttle service to the wonderful little town of Hoi An.
We had a partial ocean view. Room was spacious. Too bad we were with a tour group so we stayed there only two nights. We didn't get to do much at the hotel. We tried out the spa. It was clean and private. I find all the staff at this hotel very professional and well trained.
Despite the rainy wet season (rained every day for a week!), I enjoyed the peace and tranquility of this zen like resort. The 5 swimming pools fulfilled my exercise routine despite some being colder than others due to size. Would highly recommend the resort to heat at least one of them for the cooler/wet season. Staff were gracious and the Regency Club rooms are fantastic and offer great views of the sea while the food offered at the Club was a bit repetitive after a week’s stay. Would like to extend a sincere appreciation to Ms. Rosselini for her constant follow ups. What I truly loved about this hotel was the zen like landscaping especially in the spa area. Another worthy note of mention is the minimal charges shuttle service to Hoi An which was very convenient. Would love to return to resort during the dry sunny season. Thank you Hyatt Regency Danang for the week Long escapes It was bliss.
I love staying at the Hyatt brand as generally their service is at a consistently good. This was my second visit to the resort and I returned because of: - their spacious room layout and a lovely balcony with expansive pool and sea views (I booked the room with a view) - pool area and the restaurants by the sea Unfortunately I was also here during poor weather during Damrey, which could have been a contributing factor to this experience: Cons: 1. When I checked in, they gave me keys to a low floor, thus no sea view. I mentioned this to the bellman as I entered the room, but he suggested that I sort directly with front desk. In my opinion the service teams who interact with guests should be empowered to address guest concerns directly. So then I called front desk - to request a higher floor - which they obliged but a second call and reminder was necessary. 2. Food at the restaurant pavilion by the pool (I forgot the name): I must say the food standard have dropped a fair bit compared to my first experience. Secondly, inattentive service. I don’t mean that hovering service is required, but I was holding onto the menu for a while, and after 10 minutes I had to ask that they take my first order. I had to constantly attempt to flag down service, despite there being just two tables occupied in the whole restaurant. I could see the staff wandering about, they just weren’t looking over at their seated guests. I asked for some chili sauce to go with my chicken and rice dish, and at first the waitresss wasn’t quite sure what chili sauces they had...eventually she came back with something from a Heinz bottle, but didn’t bother asking if this was what I wanted. I expected a bit more from Hyatt I guess... 3. As said, I’ve stayed here before (when they first opened) and recall that access to the gym was a complicated convoluted route without a map. It appears this experience hasn’t been sorted with proper signposting (not even discreet signs per the Hyatt standard), and I got lost walking there. Had to flag down staff to ask for directions twice. What I forgave in my first trip as starting pains is unfortunately the standard. The gym is fairly simple set up, placed in an awkward location behind the spa, but the equipment is still good. Perhaps the hotel doesn’t expect its guests to use the gym? 4. I called housekeeping to ask for 2 extra bottles of Conditioner (and not anything else), and asked they don’t disturb me but leave it right outside my door - and made sure I repeated the request very clearly in English. The housekeeping staff arrived, he rang the bell, and held a full set of 1 shampoo, 1 conditioner, 1 liquid soap (not the 2 bottles of conditioner). I had to revert to my very limited Vietnamese to request the conditioner again. On the plus side, they got very decent bathroom amenities... 5. Lastly, and probably my fault as I got to the breakfast restaurant 30 mins before closing. As I was there having my second up of cafe sua da, the staff were cleaning around me (which I didn’t quite mind as they had a job to do), but they were also talking to each other very loudly in Vietnamese. Full on conversations in loud voices and it didn’t appear that they were talking to each other about work! It felt like a gathering of a gaggle of girlfriends, except they were equipped with mops and were loudly moving chairs and tables around. Finally another staff happened to come over to the restaurant, a Korean lady who looked a bit more senior in a suit, saw what was happening with me sitting in a sea of noisy cleaners, looked a little appalled and came to check if I was alright and needed anything else. Things quietened down a little by that point... Pluses: 1. Lovely room design. Loved the balcony, loved the bath, the shower was great, and the sink area was massive. 2. Check in and check out is very crisp, efficient. 3. Breakfast spread is a very decent range of Vietnamese breakfasts - which is wonderful if you want a little of everything - and the normal Western breakfast varieties, with a little Spanish thrown in. So in summary. It’s a decent property with wonderfully designed rooms. But I wished the service standards held up in the almost 3 years since my first visit.
My review is geared towards Hyatt GLOBALIST Members: leisure and business travelers who frequently travel and stay at many hotels. Included benefits for Globalist: -Upgrades -Breakfast -Regency Club lounge access -Late check-out / early check-in This resort is a true paradise in Da Nang, with a beautiful secludes beach front. They have multiple restaurants and also offer a BBQ on several nights of the week. Fantastic gym with classes (eg Yoga, Kickboxing), for those who like to keep in shape during vacation. There was a minor hiccup during my stay, however William Tian took care of it promptly. I never judged a hotel by the mistakes they make, but rather how they solve them, as no property is perfect after all. You can tell the staff takes great pride in their work and will go above and beyond to ensure your needs and expectations are exceeded. Credit goes to an effective leadership Team, especially William Tian (Front Office Manager). It truly felt like my home away from home. I highly recommend this property to anyone looking for a relaxing time. I've also stayed at Furama, Crowne Plaza, Four Seasons and Sunrise in Hoi An so my review is in comparison to those properties.
We've been staying in one of the residences of Hyatt for a friend's wedding during a weekend. The facilities and the very caring staff allowed us to feel home and pampered. The Wedding ceremony and reception were both excellent, the wedding buffet was amazing, congrats. You can go there without any hesitation.
Allocated room far from Clubhouse. Layout not pedestrian friendly and buildings not connect so not so good when it rains and it is nearly every day in November and December Beach is fine. Year end is rainy season and between 20 to 24 degrees Centigrade and windy
i had a rocky start to my stay but it was quickly turned around by the efficient staff and professional management at this very large 5-star resort in Danang. as a Hyatt Globalist, the staff took extra care and really tried their best to accommodate and make my stay comfortable and up to standards at other 5-star properties around the world. to be fair, it seems the staff tries to accommodate everyone, which is impressive, given this is a very large property with many guest residence buildings, villas, and during my stay, groups in house. many thanks to Natalie in the Regency Club and William, the Front Office Manager, for everything. it is very much appreciated and i do hope to visit again sometime.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Hoa Hai, Hyatt Regency Danang Resort and Spa is adjacent to Non Nuoc Beach and within a 10-minute stroll of Marble Mountains. This 375-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. Hoa Nghiem Cave and Da Nang Golf Club are also near this Da Nang resort.
Enjoy a drink at the cocktail bar or relish the Italian cuisine at Green House, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of Hyatt Regency Danang Resort and Spa's 375 air-conditioned rooms provide minibars, coffee makers, and ceiling fans. LCD TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include safes and ironing boards.
Hyatt Regency Danang Resort and Spa features a private beach, a full-service spa, and 2 outdoor pools. There's free parking and limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 2114 reviews