Hyatt Regency Danang Resort and Spa4.5 out of 5.0
Recent guest reviews
The resort is large, leafy and well maintained. Check in was quick even if the line was long due to number of guests. So many pools to choose from and our kids loved going on the slide. Food was great in all the outlets, although of course very pricey for Vietnam standards. We stayed at a 2 bedroom suite, it was very large and comfortable but the rooms and specifically our building was starting to look dated, it would be due to the sun and the sea but perhaps a quick refurb is necessary. The hotel is far from anything interesting so you need to take a taxi to places but if you plan to just stay in the hotel to relax and lounge by the pool then this hotel is perfect. I was disappointed with the beach as while it is wide and long and the sand looks quite white in the photos it is not that white in reality and not as fine as I expected. The water was murky and not crystal clear. Having been to spectacular beaches all over Southeast Asia I did not realise that South Vietnam is not really known for their beaches. The excellent Vietnamese food and trips to interesting Hoi An made up for this though so would still recommend this for family trips, just don't expect much from the beach!
First impressions at the check-in are usually a good indicator of how well a hotel is run in general. You get a sense that something is off when you check into a 5 star hotel and get directed to the seating area to wait for the completion of your check-in, while mentioning to help yourself to water from plastic cups. Any hotel in Vietnam from 3 stars upwards welcomes you with a complementary welcome drink served to you by their attentive staff – but not a Hyatt Da Nang. I tried to overlook this sub-par experience and ease into the vacation feeling but unfortunately it all went downhill from there. Being approached from a member of the staff that our room is now ready, we had to run around by ourselves to find our luggage to direct it to our room, as the whole process from collecting our luggage upon arrival to actually matching it up to the room and taking care of everything in between seems to be broken. Once we arrived at the beach-view room that we booked we had to realise, that a pool view already seems to suffice for the beach-view premium we paid, as the beach was nowhere in sight. Once we walked down to the beach to relax on the sunchairs provided by the hotel, the staff there clearly saw us checking out the chairs with the towels missing but didn’t make any move to assist us. We had to walk all the way to the other side of the designated hotel beach to pick up our towels from the entirely unattentive staff there. Looking past those service level mishaps that aren’t up to even a 2 star hotel and certainly not a 5 star level, the actual infrastructure is in a desolate state and looks rundown and not maintained at all: from broken wooden boards in the hotel room that are fixed just with a screw to molded floor panelling in the shower, stains on the beach towels, it just keeps going. Some of these shortcomings in the state of the hardware of the hotel wouldn’t make a big dent in the experience of the otherwise beautiful hotel design that I love so much at Hyatt in general if they wouldn’t be due to utter negligence in maintaining this place: a sauna with two light-bulbs – one of them broken (how hard is it to replace a light bulb, really?) – an outside area in the sauna with cigarette butts in the sand, soap dispensers in the sauna showers with lose screws that you have to keep from falling off the wall once you press that dispenser button, it just goes on and on and goes from bad to worse. On the positive side, the breakfast was really good but that’s about the only pleasant thing I can say about the experience there (but it was, of course, not included in the price, so that’s $25 per person on top...). It’s sad to see a place that must have been really beautiful a few years back in such a run-down and flat-out negligent state and to pay a premium for the worst hotel experience on my entire Vietnam trip on top oft hat. This is really detrimental to the Hyatt brand in general to experience that apparently there are no quality-assurance measures in place, as the conditions described seem to have been going on for years already as you can tell from previous reviews here on Tripadvisor. Avoid at all costs.
I never thought that Da Nang has such beautiful beaches and resorts until my friend got a job in Da Nang and posted beautiful pictures in her Facebook. The resort F&B outlets are all superb. When I arrived, while waiting for the room ready, I went to Pool House. They have nice signature cocktail. 1st night dinner at Green House, Italian Buffet dinner was awesome. On the last day I had western dinner at Beach House was really good. Looking forward to my next visit.
Whilst i do agree w most of the reviewers here on the "tiredness" of the rooms (after being worn over time by the salt/sea environment), this is an establishment that does the Hyatt brand justice in terms of service and hospitality. Family resort it is with a lean towards many Korean families. Food choices are decent with a mix of western and asian, though the western food does need a slightly better standard. Great compund for family walks and CAMP HYATT for kids. Lovely staff all around from the concierge to the Club room. Ground floor rooms need to be installed w mosquitoes repellant (electronic type), curtains shld be dry cleaned more regularly as there is a slight smell to it. Tiles at the swimming pool should be checked, saw a few tiles missing which could cut children playing. Hope these can be addressed. Otherwise a
We loved our stay here in an ocean view twin room, traveling with a friend. The room felt spacious, and the bathroom whilst framed in glass did give us both privacy as the glass was frosted and floor to ceiling. All we could see was the beach, so beautiful. The Club room was worth it, the lounge was a great place for evening drinks and the snacks were substantial - including warm canapés and a cocktail of the day. We loved having a few pools to choose from, the pool at the fitness center was all ours basically it was so quiet there. The fitness center was well equipped and the changing area includes spa sauna and plunge pool. Each morning we took a long walk on the endless beach. There’s plenty of quiet spaces to relax you never feel crowded. Reasonably priced food at the Pool House restaurant and happy hours each evening around the resort 2-for-1 drinks. Only 20 mins or 250,000 dong to Hoi An in a Grab taxi.
As a Globalist member who has been staying at Hyatt for more than 90 nights last year alone, I have to say that it was one of my best stays at Hyatt! I stayed at an executive suite which has a great ocean view. The property is very well maintained and nice-looking. There are also multiple pools including one for kids. My favorite pool was the quiet one at the Regency club. The location is great with the popular Danang beach right in front of the hotel. The best parts of this hotel are "friendly staffs" and "regency club". The staffs here are very friendly and even remembered the guest's name. Regency club was amazing with super-friendly and helpful staffs. In addition, breakfast & cocktail hours there were outstanding as well! The general manager, Arifin is also doing his best to satisfy customers' needs. I will definitely tell my friends and colleagues that this is one of the best Hyatt hotels I've visited. I will return to this hotel again, probably with other friends next time!
Our room overlooked the ocean for two beautiful, slightly stormy nights. The furnishings in the room were contemporary and in excellent taste - almost made us consider redecorating our eclectic/bohemian house back home. The staff at the hotel were charming and competent. The site also has a nice view of the Marble Mountains and is close to Hoi An. The grounds were also beautiful and interesting.
Top resort and the best customer service going. Loved every second. 5 swimming pools great views. They make you want to come back time and time again. Rooms are great. Heaps of things to do and see. Best food I have ever eating and everything is cheap.
A very nice hotel next to the beach. The room is very comfortable. The breakfast is perfect. The pools are lovely. Tennis courts, facilities are all great. Also has great restaurants. It's a little out of town so need taxi ride to go either to Da Nang or Hoi an.
I came here with friends, one of whom already wrote a review regarding the poorly maintained room D402 which is a three bedroom suite. After we reflected it to the staff, we were changed to D601- slightly better but still show poor maintenance. The outdoor furniture were damp and rusty. The shower head holder in the master bedroom was even broken. The sea view was wasted because the windows in the suite was full of dirts. Also, what was more alarming was the sauna, steam room and fitness area inside the spa. Once you entered, you can smell the mold fr the wooden ceiling and furniture. Inside the jacuzzi area, the ceiling suffered serious molding, not to mention the tiles and furniture were so old. I couldn't stay for more than 10 mins because of the smell and then I left. I told the staff at the gym reception about the smell and apparently he knows about the smell too. The green house which serve breakfast was also poorly maintained- the outdoor sofa were full of dirts. I can even find some seeds of water melon on the sofa.... The reception: not even drinks and towels were served on arrival. They just put some plastic cups there for you to help yourself with water. I checked the spa price: very much similar to what you would be charged by staying at a grand hyatt. So what this resort is doing, is charging you 5 star price, but giving you 3 star service and hardware. What a disappointment. I write this review because I don't want other travellers to feel disappointed like I did. I think my vacation was really blemished by hyatt. Very sad.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Hyatt Regency Danang Resort and Spa places you next to Non Nuoc Pagoda and within a 10-minute walk of Marble Mountains. This 375-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. Hoa Nghiem Cave and Da Nang Golf Club are also near this Da Nang resort.
There are ample dining options with 3 onsite restaurants, including Green House, which specializes in Italian cuisine and serves breakfast, lunch, and dinner, and Pool House with its ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of Hyatt Regency Danang Resort and Spa's 375 air-conditioned rooms provide minibars, coffee makers, and ceiling fans. LCD TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include safes and ironing boards.
Hyatt Regency Danang Resort and Spa features a private beach, a full-service spa, and 2 outdoor pools. There's free parking and limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
89.0% of guests recommend this hotelTotal of 2199 reviews