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Gem Riverside Hotel Hoi An

4.0 star property

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Daily full breakfast for a fee
Creator video
Family Room, Balcony | Balcony view
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, sun loungers
Family Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
14 Luong Nhu Bich Street, Hoi An, Old City, Da Nang
  • Place, Central Market Hội An
    ‪8 min walk‬
  • Place, Hoi An Cloth Market
    ‪8 min walk‬
  • Place, Chua Cau
    ‪17 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Balcony King or Twin bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Balcony King or Twin bed

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room, Balcony

Family Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Family Room, Balcony

8.0 out of 10
Very good
(1 review)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms

Junior Suite, Connecting Rooms | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • River view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms

Deluxe Room, Connecting Rooms | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • River view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Ground Floor

Family Room, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Family Room, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Balcony

A hotel room with three beds, a dining table, and a view of greenery outside.

Deluxe Triple Room, Balcony

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Large Twin Beds
  • Free WiFi

About the neighborhood

Hoi An

Gem Riverside Hotel Hoi An places you within a 10-minute stroll of popular attractions such as Hoi An Cloth Market and Central Market Hội An. This 59-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Central Market Hội An - 8 min walk - 0.5 miles
  • Hoi An Cloth Market - 8 min walk - 0.5 miles
  • Tan Ky House - 15 min walk - 0.8 miles
  • Hoi An Night Market - 17 min walk - 0.9 miles
  • Chua Cau - 17 min walk - 0.9 miles

Getting around

  • Ga Thanh Khe Station - 31 min drive
  • Da Nang Intl. Airport (DAD) - 57 min drive

Restaurants

  • ‪The Noodle House - ‬9 min walk
  • ‪Home Taste - ‬12 min walk
  • ‪Hoi An Hai San - ‬12 min walk
  • ‪Market Terrace - ‬8 min walk
  • ‪Blue Dragon Restaurant - ‬11 min walk

About this property

Gem Riverside Hotel Hoi An

Guests of Gem Riverside Hotel Hoi An enjoy an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 350000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a microwave in a common area, free use of bicycles, and express check-out.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include minibars, electric kettles, and portable fans.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ruby Restaurant

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 500000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately VND 200000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 500000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 205207203

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

Is free cancellation available at Gem Riverside Hotel Hoi An?

Gem Riverside Hotel Hoi An offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Gem Riverside Hotel Hoi An?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on Jun 28, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Gem Riverside Hotel Hoi An?

This hotel is located in Hoi An, a short 10-minute walk from Central Market Hội An and also 18 minutes on foot from Hoi An Night Market. You'll also find Hoi An Cloth Market and Tan Ky House less than a mile away.

Is there parking available at Gem Riverside Hotel Hoi An?

Yes, self parking is offered for free at the hotel.

Is there a spa at Gem Riverside Hotel Hoi An?

Spa services at the hotel include massages. The spa is closed on Mondays, Thursdays, Fridays, Saturdays, and Sundays.

Does Gem Riverside Hotel Hoi An feature a casino on the premises?

No, Gem Riverside Hotel Hoi An doesn't have a casino.

Is there an indoor pool at Gem Riverside Hotel Hoi An?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:30 PM.

Is Gem Riverside Hotel Hoi An good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Gem Riverside Hotel Hoi An have a hot tub?

No, there isn't a spa tub at this hotel.

Does Gem Riverside Hotel Hoi An feature a restaurant that includes a breakfast menu?

Yes, Gem Riverside Hotel Hoi An serves a full breakfast for a surcharge each morning at Ruby Restaurant.

Will Gem Riverside Hotel Hoi An allow pets to stay for free?

No, pets and service animals aren't allowed at Gem Riverside Hotel Hoi An.

Does Gem Riverside Hotel Hoi An have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Gem Riverside Hotel Hoi An?

The closest major airport to Gem Riverside Hotel Hoi An is Da Nang Intl. Airport (DAD), which is 18.4 mi away (57 minutes by car).

Are there rooms with balconies at Gem Riverside Hotel Hoi An?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Does Gem Riverside Hotel Hoi An have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Gem Riverside Hotel Hoi An.

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 376 out of 509 reviews
Rating 8 - Good. 105 out of 509 reviews
Rating 6 - Okay. 19 out of 509 reviews
Rating 4 - Poor. 4 out of 509 reviews
Rating 2 - Terrible. 5 out of 509 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rogette

Liked: Cleanliness, staff & service, amenities
Room was spacious, balcony, very clean, beautiful view of the pool. Reception was friendly and helpful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very average and not worth paying for. It’s a 3 star hotel for us.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property great staff nice people very friendly and helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were just amazing and helpful. Great location, it’s calm, but close to Hoi An bridge. Great stay
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and room is spacious . Breakfast buffet is okay, simple.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff Helped arrange a great tour for me
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

MARITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thang

Liked: Amenities
Very friendly staff!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Gwyneth

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were all kind and helpful! Ask them something and they're always ready to help and suggest the best place to go. They really made the place worth coming back in the future. Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, free breakfast, staff was amazing and kind highly recommended
Verified

10/10 Excellent

Nathalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 had a great 4 night stay at Gem Riverside Hotel. The rooms are spacious and the pool is a really good size. The hotel is a short walk from the centre of Hoi An and has free bikes available as well for exploring the local area. Ruby and the other staff were friendly and helpful and made our stay very pleasant.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with friendly helpfull staff and within easy walking distance to markets and Old Town of Hoi An
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

WAI PENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very friendly and helpfully.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice rooms and breakfast buffet.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and good location

Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! We loved the pool area!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing loved every minute the staff were so helpful!!
Stayed 4 nights in Nov 2022
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all. We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Staff & service, amenities, property conditions & facilities
Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel.
Stayed 5 nights in Nov 2024