Iris Dalat Hotel3.5 out of 5.0
Recent guest reviews
We booked this hotel based upon its appearance of being new, and what appeared to be a good value. For the first time in our many stays in Vietnam hotels, we did not experience the typical Vietnamese hospitality. We arrived early, but no attempt was made to let us checkin early even though the hotel was obviously mostly empty. The ambiance of this new hotel is cold. The grand entrance is an attempt at luxury that falls flat due to the lack of decor, and the cold formality of the staff. When we requested extra pillows, we were told that the hotel may not be able to accommodate our request as they were full. As a very experienced hotel executive, I know that was just an excuse. All hotels have a reserve of pillows. Next morning, for breakfast (barely adequate compared to all other hotels we stayed in), my wife’s asked for an a iced coffee, and they brought us a bill for it. Again, in every other hotel, that was easily and kindly accommodated. That being said, the room was large and comfortable, and the bathroom was clean. If that hotel has pretensions to be a 4 Star Hotel, they better work on their hospitality, as it is sorely lacking.
We stayed there for my brother's wedding. We had 6 rooms total. The room did not come with iron so we call down there to ask for it. We were told that they have the laundry service but they do not have iron or ironing board. We travelled there from oversea so we will need to iron most of our clothes. They didnt replenish the shampoo or conditioner or shower gel. You have to open the window to get cool air but it is too noisy with dogs barking all night. The location is not close to any restaurant or bakery. The breakfast buffet is ok but the cook didnt understand English.
As with my previous review in March 2017, I was back at Iris Hotel in August 2017. Overall still a good experience - Room is big and clean. Bed is comfortable. When I was there, the room was a little warm due to the weather. The hotel staff brought a fan to my room so I had a very good night sleep. Breakfast was normal, however could be better. The area surrounding the hotel is more for local tourists, so it can get a little noisy when groups are checking-in or leaving, but that's just a minor inconvenience. Would still recommend to stay here again.
The first impression of this hotel isn't that great as we arrived around 11pm at night. The lobby was dark and quiet and we met a sleepy-looking receptionist boy who quickly gave us key to our room. We entered our room and found that there were no bathing towels and toiletries. Called him again and the housekeeping girl handed us a piece of shower gel. English was limited here but we somehow managed to get messages across. The following morning and thereafter, our room was kept up to standard with all toiletries and amenities in place and the housekeeping lady cleaned the room right after we left for breakfast. During daylight, the receptionists were also helpful and accommodate our needs. The lobby was indeed grandeur and it might be one of the beautiful establishment on this hilltop. The distance between hotel and night bazaar is about 10-15 minutes. However the cool climate made up the walk uphill. The breakfast is basic but adequate with local and continent fare.
Don't stay here if you have other choices. We booked at last minute as there were no other decent hotels available in city center. If you stay in your room, basically you can hear very loud noises from all around, the street, the people next door, upstairs, downstairs. Although this is a new hotel, it is badly constructed as the walls are very thin. You will be awaken at 5:00am. Also, people talk very loud on the hallway. Just avoid city center and avoid staying at a hotel with mostly locals. No kidding, you're not going to like it. Go up to the mountain or go down to the lake either look for a hostel with foreign tourists that don't yell on the hall or a resort with higher sound proof, which ever fits you better. Just not any hotels in the city center packed with local tourists.
the Iris is a new modern hotel It is situated at the top of a hill, a good 10 min. walk into the centre of Da Lat. Our room was large , very clean, and had a good view over the town. It had good quality fittings and bedding. The hotel reception area is very grand, with the dining/breakfast area on a mezzanine floor. The staff were extremely helpful, with a good standard of english. they also offered advice on local restaurants and trips without being pushy. The buffet breakfast was of a good standard. It is a short pleasant walk down to the town and the night market, which offers all the usual attractions, food. clothing etc.
The service we received from the front desk staff wasn't a friendly or welcoming one. Every time we entered or left the hotel we were never greeted. The girls didn't even look at us. Check in was also a poor experience. Breakfast was average with hardly any variety. The room was spacious and clean but didn't have air con was incredibly hard to deal with especially at night when it was very hot. We tried opening the windows but found that mosquitos were getting in and we were getting bitten. The other major problem we had was that the room was non smoking (which was great) but the corridors weren't!! We were unfortunate enough to be stuck with neighbours who smoked quite heavily. The smell of smoke in our room was so bad that we just had no choice but to keep the windows open and get bitten my mosquitos. It was quite a dreadful experience, many sleepless nights and we wont be staying here or recommending this hotel to anyone.
We stayed here for 3 night, the location was ok to us thou it is bit far frm city( 10-15 mins walk), 1km away as it is quite and escape from the honking and traffic hustle of the city. The reception is always welcoming us with a big smile on her face and she can even remember our room no as we left the room card with them. Breakfast choice was limited and it taste so so, so do not put high expectation on this. we were having the same type of fruits during our stay here, i suggest to hv more variety or rotate on the fruits choices at least. This can promote the fruits that they plant locally as well.
We stayed 2 night, The lobby was grand and clean. The staffs at reception not especially not inviting. The room was clean and big, we like this room. Breakfast was nice from style of VietNam, althought adding more Highly recommend for relax trips
I stayed 2 nights at Iris hotel Da Lat. The hotel is very clean, with big room and good location. It took me just few minutes to walk to Da Lat market. My friend and me really enjoyed staying in this hotel.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Da Lat Market is a short stroll from Iris Dalat Hotel, and other popular attractions like Xuan Huong Lake are within a couple of miles (3 km). This 50-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
All 50 rooms provide minibars, electric kettles, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include safes, phones, and desks.
Iris Dalat Hotel features free WiFi in public areas and a TV in a common area. There's free parking, and an airport shuttle (available on request) for VND 300000 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 34 reviews