Du Parc Hotel Dalat

My Girlfriend and I booked the superior room (1.800 VND per night, approx. 78$ a night). The welcoming was everything except nice, it was a big mess in the entrance and our room was enot ready yet. We had to wait for what turns out to be the worst hotel experience ever! First of all the bed was to small for me (I am 1.80 meters tall and the bed was not much longer). The blanket and the bed-linen that were put on the bed resulted in an allergic reaction on my girlfriends body, rash everywhere. We asked for a different blanket and new bed-linen to stop the rash. After two times they finally understood what we needed. We woke up several times from a tedious noise, sounded like someone was pounding on the door every minute). The bed resulted in a pain in the back for me and my girlfriend. Futhermore we did not had a hot shower (cold and less water). Once we arrived in the restaurant to have breakfast we could only get a cold buffet (it tastes foul and was the worst breakfast I have ever had in Vietnam). In the late morning I started feeling sick caused due to the breakfast. We went back to our room and it turned out that the van was broken too. Instead of fixing it, we received a noisy small van. Once we started complaining the hotel tried to buy us of with sweets, something that shows they did not take us serious. THIS IS NOT A 4* HOTEL. Please save your money and go to a different hotel. This hotel is not worth it’s money!

It’s a nice and old hotel that gives you the sense of nostalgic vibe from the French colonial period. The architecture was intact and it’s quite charming and it goes with the atmosphere of the mountain city. Highly recommend!

This (formerly Novotel by Accor) hotel has gone down so far in it's quality and service that we shall never return, though we've stayed here often in the past. It no longer is suitable for international travelers. The rooms, very small, do not have air conditioning, and the ceiling fan was non-functional. The lighting (very poor) was by deadly spiral light-saver bulbs of very low wattage (couldn't see at night). The curtains (sheers and drapes) would not close properly, the pull-strings were broken. The antiquated elevator belongs in a museum; it was non-functional half the time. Woe to the person staying on an upper floor with large suitcases! The breakfast room was a joy to the local countryside folks who only wanted local dishes--international food was unavailable. We asked for service (especially for the fan), which was promised, but never was delivered. Altogether an unpleasant experience.

We were here for 2 nights and could not sleep properly due to kids running up and down the hallways and loud guests in the hallways until way past midnight. It is so full with busloads all the time that it is hard for them to keep on top of the cleanliness. Location great and food ok.

This hotel looks amazing from the outside but terrible. No cooling. I mean not even a fam working. Not allowed to open a window. Only 2 power points working in the entire room. Bed has given me a really sore back. Shower only trickles out. My friend's room was the same. Meant to be 4 star. I have travelled Vietnam from north to south and this has been the worst hotel experience so far. Don't be fooled by the facade.

The hotel was unique and interesting but for a 4 star hotel it didnt feel like the facilities and service were up to standard. The shower in our room was broken and brown water came from the sink tap.

Nice decor hotel with French colonial old style, room is a bit tight but nice, staff very friendly and particular Golf-Stay package is very good deal! Breakfast at Cafe de la Post is very nice, food in hotel also good with many choices of local Dalat style

One of the best hotel I've experienced. Thank you Du Parc for making my stay exceptional. Every thing was perfect, the room, the food, the location, the hotel and the staff...especialy I really like all vintage of architecture in hotel

A good hotel to stay in. Clean. Friendly and helpful staff. Excellent breakfast. Good value for money. Parking available. Good wifi. Walking distance to the lake and night market. In a quiet location. Quaint elevator