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Holiday Inn Express Hotel & Suites Custer by IHG

2.5 star property
Mountain hotel with free parking, 9-minute walk to Rocky Knolls Golf Course

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Photo gallery for Holiday Inn Express Hotel & Suites Custer by IHG

Property grounds
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Terrace/patio
Free daily buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
433 W Mount Rushmore Road, Custer, SD, 57730
  • Place, Rocky Knolls Golf Course
    ‪10 min walk‬
  • Place, 1881 Courthouse Museum
    ‪16 min walk‬
  • Place, Grand Magic Show
    ‪16 min walk‬

Room options

View all photos for Suite, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Custer

Rocky Knolls Golf Course is a short stroll from Holiday Inn Express Hotel & Suites Custer by IHG, and other popular attractions like 1881 Courthouse Museum are within a mile (2 km). This 91-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Rocky Knolls Golf Course - 10 min walk - 0.5 miles
  • Gates Park - 10 min walk - 0.5 miles
  • 1881 Courthouse Museum - 16 min walk - 0.9 miles
  • Grand Magic Show - 16 min walk - 0.9 miles
  • Big Rock Park - 2 min drive - 0.9 miles

Getting around

  • Rapid City Regional Airport (RAP) - 61 min drive

Restaurants

  • ‪Dairy Queen - ‬15 min walk
  • ‪Miner's Cup - ‬4 min drive
  • ‪Baker's Bakery & Cafe - ‬19 min walk
  • ‪Frontier Bar And Grill - ‬18 min walk
  • ‪Black Hills Burger & Bun CO - ‬18 min walk

About this property

Holiday Inn Express Hotel & Suites Custer by IHG

Mountain hotel with free parking, 9-minute walk to Rocky Knolls Golf Course
Guests staying at Holiday Inn Express Hotel & Suites Custer by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a hot tub, a 24-hour business center, and a computer station.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sofa beds, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 8:00 PM.

Similar properties

Exterior
Comfort Inn & Suites Custer - Crazy Horse Area
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
Comfort Inn & Suites Custer - Crazy Horse Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 2 hot springs
  • 36-hole adjacent golf course
  • Bicycle tours
  • Gym
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas
  • Wine tours

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 8:00 PM
  • Hot springs water temperature - 73 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 21 and April 12.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Hot springs access available from 10:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Custer by IHG?

Holiday Inn Express Hotel & Suites Custer by IHG offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Custer by IHG?

As of Jan 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Custer by IHG on Feb 1, 2026 start from $94.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express Hotel & Suites Custer by IHG?

This hotel is located in Custer, a short 9-minute walk from Rocky Knolls Golf Course and also 17 minutes on foot from 1881 Courthouse Museum. You'll also find Gates Park and Grand Magic Show less than a mile away.

Will I be able to park at Holiday Inn Express Hotel & Suites Custer by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Hotel & Suites Custer by IHG include a casino at the property?

No, Holiday Inn Express Hotel & Suites Custer by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Custer by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Holiday Inn Express Hotel & Suites Custer by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 hot springs, and public winery tours.

Does Holiday Inn Express Hotel & Suites Custer by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Custer by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Hotel & Suites Custer by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express Hotel & Suites Custer by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Custer by IHG though service animals are welcome.

Does Holiday Inn Express Hotel & Suites Custer by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Custer by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Holiday Inn Express Hotel & Suites Custer by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

8/10 Good

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived in Custer 51 years ago and it was a very nice place to stay while we revisited some old sites.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable. Love the outside view.
Stayed 1 night in Oct 2025

10/10 Excellent

suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View of mountains from room was very nice. Used hot tub one night to relax from all day adventures. Beds very nice and firm
Stayed 3 nights in Oct 2025

6/10 Okay

Robert, Denver

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lobby of this place is beautiful, the lobby receptionist was friendly, and at the room was pleasant and clean. Everyone was very pleasant and friendly - except for one person In the morning, neither coffee machine was working. That wasn't the problem. Things break. The problem is what happend next. I asked the woman that was taking care of the breakfast area if she could fix the machines. She didn't respond to me whatsoever, and all she did was to scowl, turn her back on me and walk away. Later, I tried again to get coffee, and the woman in line in front of me mentioned it to the woman. She just barked "It's working" and walked away. It definitely was not working, since it was filling the cup with a half cup of coffee and spraying the rest of the water on the counter that the machines were sitting on. I honbestly believe she may be one of the rudest people I've ever had any contact with, and I do not believe that woman should have a job where she interacts with the public. Moreover, I don't think that Holiday Inn should be hiring people like her.
Stayed 1 night in Oct 2025

10/10 Excellent

Michaella

Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet. Close to everything
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Custer is situated nicely between the number of day trips we took. The breakfast was excellent and the staff were busy refilling containers and helpful with a smile. The lady at the front desk on Wednesday, Thursday and Friday was very friendly. We really liked the layout of the room. Plenty of space for two suitcases and other bags.
Stayed 3 nights in Oct 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for parks.

Great location that is central to all activities in the area. Beds were comfortable and hotel was clean. Breakfast was edible but same thing every day got old after 5 days.
Custer State Park
Stayed 7 nights in Sep 2025

10/10 Excellent

Kolby P.

Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a barking dog in the parking lot 3 nights in a row. We told the front desk about it and they said it was across the street. It was in a gray Honda in the front parking lot. Nothing was done and I don't appreciate it. We won't be back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad they had one room to accommodate our family of 6.
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Traveled with family
Liked: Amenities
Great location to Custer State Park. Great coffee. Tile floors in lobby, near elevators, pool area, and breakfast are were filthy. We stayed 3 nights and the same dirty spots were there each day. The floor is so sticky that you could hear the people’s shoes sticking to the floor as you ate breakfast. Not hard to improve or solve this problem. Make someone mop each day!
Stayed 2 nights in Sep 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet Getaway

Check in was easy. My room was conveniently located. Staff was friendly and helpful. The room was very quiet and I had a restful stay. I would highly recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Chia Chen Cassie

Stayed 1 night in Sep 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit

This is our second stay here. We enjoyed so much the balcony suite. The location is ideal for whatever site you want to visit in the Black Hills. The room was very spacious and comfortable. The breakfast is very good with a wide variety of options. I will stay here again in the future.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. The desk personnel were friendly and helpful. Housekeeping did a great job.
Stayed 2 nights in Sep 2025

10/10 Excellent

Saralee R

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast. Nice leisure areas. clean all around.
Stayed 2 nights in Sep 2025

6/10 Okay

Diane

Traveled with group
Liked: Amenities
I had to plunge the toilet in my room 5-10x a day. I was there for 6 days. The front desk just handed me the plunger and never offered to fix it.
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was very welcoming and just generally friendly.
Stayed 5 nights in Sep 2025

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