Rothay Garden Hotel4.0 out of 5.0
Recent guest reviews
We visited as a couple with a small dog for one night mid August with DBB. The hotel was easy to find with ample parking, looks modern and has a well manicured lawn alongside the river. Only comments I need to make for the benefit of others are the service during our stay was fantastic and made our stay more enjoyable. The location was great and allowed us to wander the village of Grasmere and walk to Easedale Tarn (with helpful directions) easily. Dinner is a 4 course fixed menu which was nice and especially liked pre dinner drinks and post dinner coffees and petit fours in the lounge. Never used the spa so cannot pass comment. Only negative points are the shared balconies on the ground floor, our neighbours dog kept tapping our patio door to get in our room and the soundproofing which allowed our overly amorous to keep us awake most of the night (maybe says more about other people as opposed to the hotel). I would recommend the hotel for a short break with DBB.
We stayed here overnight after a long drive to the Lake District. Our room was lovely with a balcony overlooking the garden. We had booked dinner at the restaurant knowing we would arrive in the early evening. It was delicious and the servers were very nice. It was lovely to have tea (or coffee) served in the next room. There were ample options for breakfast the next morning, and it was also delicious. Note: One sees a "Rothay" sign (for rental properties) before reaching the hotel. Once you cross the bridge, you will see the hotel and a nice parking area to the left.
This is our third visit and the standard remains as good. The food is excellent and the service excellent .because it is an old house the rooms Are not those of a modern hotel but the best use is made of the space available.the wine list is extensive
I booked the hotel on a recommendation. I emailed the hotel before we visited and had no response. I have travelled the world and NEVER had a hotel not reply to a query. On arrival there was a large car park. A warm welcome from the receptionst but no acknowledgement from the owner sat next to her. We asked the receptionist for some glasses for champagne we had taken - a special brand (we were celebrating my birthday) the hotel did not serve . She kindly sent up glasses, bucket and ice in no time. My birthday was not acknowledged in any way - shame - some hotels have left a little card in the room - it costs a few pence. The room was as expected - we heard they are small rooms. Im only 5ft tall so took the side of the bed next to the sloping roof to prevent my other half banging his head. Unfortunately in the morning I awoke to the gentleman next door snoring his head off. The spa was basic but enjoyable and was quiet. We ate dinner in the restaurant. We felt quite embarassed and over dressed - pity the rest of the guests dined in what looked like their hiking gear! No jackets, no ties. The food was okay - pretty basic - but the desserts were a waste of time. I had to swap my banana soufflé with my partner, was just overly sweet meringue with no banana taste - my partners chocolate dessert looked like it had been sat in the fridge for days. Coffee and tea was included at the end of the meal. I don't drink either of these so I asked if I could have a hot chocolate instead. I was told this was not a problem and that our drinks would be served in the lounge. At checkout I was charged for the hot chocolate!! Little things like that leave a bitter taste. Breakfast was enjoyable and came plated up as opposed to buffet. The restaurant staff were pleasant. A big shout out to the heavily pregnant receptionist who checked us in at 2pm, served dinner at 9pm and was back at breakfast at 8am!! Great location but Im used to warmer, less arrogant hospitality from Managment so no thanks - I won't be returning.
The boyfriend and I stayed here since I received a voucher as a birthday present. Now, I can't say otherwise that I'd pay that for a night stay (meal included) as it's a little pricey but it was a super treat and the hotel and service was close to perfect. It is in a great location, just on the edge of Grasmere. We had a stroll around Grasmere and there is enough to occupy a few hours with tea rooms and shops. We arrived at the hotel and were warmly welcomed. Quite a few of the staff are younger but were all so incredibly attentive and friendly - hat's off to whoever is in charge of employment. The decor through the hotel is really nice in my opinion - contemporary but kept very tasteful and suited the building. It has a lovely cosy feel and was surprisingly quiet for peak season. We stayed in a Langdale room which was spacious enough. It had a huge bed, bathroom with bath and overhead shower and a small balcony overlooking the impeccably neat and pretty garden, even on a rainy day. The evening meal was impressive in appearance, all tasted superb and I couldn't fault the service we received. The restaurant overlooks the garden which is nice. The spa is lovely though not that big. We were sharing it at a time with 6 others and could've done with a place to sit with a drink. We could've spent longer in there than we did and so my only criticism I could have with the hotel would be the check in time of 3pm which we felt, with only one night stay, didn't allow us enough time to enjoy everything the hotel has to offer. I would definitely recommend this hotel to those looking for a tranquil getaway, I doubt you'll be disappointed with anything.
Stayed her for mine and my partners birthday in December. Really could not of asked for more. We had a beautiful room with small balcony, with fantastic views. We opted to have dinner included in our stay which was delicious From starter to dessert. Cosy bar to sit in follow our meal. Icing on the cake was a lovely breakfast, myself having the smoked salmon and scrambled egg croissant and my partner having a full English- serve in our room. Lovely room, evening meal and breakfast!! Ticked all the boxes!! We will be back.
So, it is not often that we would be prompted to write a review on a hotel, unless it was a good review. However for £250 a night plus a surcharge for a dog (that we were told we were not being charged but were) at the time of booking & being mislead as to the "dog policy" . We were told dog was allowed in the lounge & bar by Rothay Garden at time of booking, on arrival told otherwise - which leaves you no option other than to accept this in peak season or be stranded in Cumbria, with no hotel. Arriving on my Birthday this was our first impression....NOT GOOD. We have decide to write an accurate review of what we encountered on arrival & our feelings on our stay. This hotel was unapologetic, disinterested and we treated with distain. What should have been a birthday celebration resulted in a birthday day almost ruined by this Hotel & a rude receptionist/manager whom took things to a whole new level of a "faulty towers service" with their less than acceptable behaviour. We feel this hotel (with the exception of the younger staff, whom were excellent) was unfriendly, unwelcoming and is not what one would and could expect from a 5 / 4 star Hotel. We tried to pass a message onto the owner through the staff member on the day concerned and nearly checked out the day we arrived. No surprise the person we were needing to log the complaint about was adamant she could not contact here manager/owner, we had no response and/or he was away in a meeting both while we were staying there and upon arriving home. We spoke with the owner later- which was a total joke and waste of time as the impression he gave in no uncertain terms is he really didn't care at all.. But why would they? They had our money. More on that later....The room itself was excellent however the noise through the walls and floor prevented any form of sleep the first night. In fact it was so bad we could hear someone snoring through the wall & their dog barking. Secondly and importantly it was claimed upon speaking with them, AT LENGTH BEFORE BOOKING that they are "dog friendly" . This utterly false unless dog friendly means owners and dog cannot leave their room, have to rush through the lobby area (the only way to exit the hotel ) & will be made to feel like you have a contagious disease if you spent more that 2 seconds on view with a dog. Forget about sitting in the lounge area we were informed of this on arrival in a shocking manner & that we also could not sit in the bar, basically we could not sit anywhere. This was contrary to what was said at the time of booking - They get around this misleading dog policy by not advertising as dog friendly (small print) however state otherwise when you call to book - hence other dogs being there on our stay....VERY SNEEKY - obviously they need the bookings! Upon finally speaking with the owner today he was rude, unapologetic. "has repeat business and referrals" , "saw no issue" & "that they had to be careful when people were booking about laying down the law."re dog policy. If ALL the information at the time of booking was given to us to make an informed decision, we would not have booked this hotel. SO we received half the services. Ironically in the days we were there some locals in the village actually had nothing nothing positive to say about the hotel or owner. We found a great place down the road where we could sit inside, to also put this into perspective the dog we took weights in at 6lbs.. Oh re my birthday Rothay Garden did not care at all about ruining it, far from it. So read the reviews, make your own mind up. NEVER again would we stay here. It is frankly the worse place we have ever stayed at in terms of rude owner and senior management. What a shame, the place has great potential, is tired, overpriced & shabby. It is in a beautiful location, however there are many places that are amazing in the village where the people are super friendly. Oh and the "Spa" Is a jacuzzi pool sauna & aroma room ...........As for receiving carrying your case into your room etc like other guests.....if you are in your 40's and look younger you do, you do not receive the same treatment as we witnessed other guests did, in any capacity............
Very professional staff, good attention to detail Very attractive layout Excellent room Brilliant location, quiet on the outskirts of Grasmere, but easy access Food quality good, outstanding views from restaurant Good parking,
We stayed in Silver Howe , a loft suite , which is very well appointed. Large bath with centre taps, two rainwater effect showers in separate area. The only downside is the rather low beam on one side of the bed but the the L shaped room is perfect for two and has two televisions! Other reviewers have commented on the price - when you take into account the number of staff on duty this is no surprise. The car park was large enough for a hotel of this type and the staff will carry the suitcases to and from the car. The food was excellent - the service exemplary and we look forward to returning - the Rothay Suite hopefully next time.
We recently stayed at this hotel, having previously visited almost 30 years ago and the changes are immense. Its been well renovated and extended, the rooms and gardens are lovely and the restaurant, quite rightly, has an excellent reputation. Be aware that to eat here it's a very nice but fixed price menu (no a la carte) and there is a dress code (long trousers) for evening dining. Whilst I'm not sure that the dress code is really necessary (my tailored shorts were more expensive than my jeans!) but generally so far so good. The only real issue that I had with the hotel is that I felt that it was quite expensive compared to other locations. Maybe that's just how it is now in the Lake District (and Grasmere in particular) but on our tour of the UK the room rate here was almost double what we paid in other establishments of a similar quality, which did seem a little steep. I guess that its the 'going rate' and 'life', but it is the reason why I didn't give the establishment five stars.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Grasmere, Rothay Garden Hotel is within a 10-minute stroll of sights such as Grasmere Garden Village and Helm Crag. This 4-star hotel has 30 guestrooms and offers free in-room WiFi, free self parking, and a spa tub. It's in a national park and also close to St Oswald's Church and Wordsworth Museum.
Free full breakfast is served each morning from 8 AM to 10 AM. This hotel is home to a fine-dining restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Rothay Garden Hotel's 30 rooms provide coffee makers, free bottled water, and phones. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include ironing boards and desks.
Rothay Garden Hotel features a spa tub, a sauna, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 844 reviews