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North Lakes Hotel And Spa

4.0 star property

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Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Indoor pool, sun loungers
Lobby
Indoor wedding
Lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Penrith Leisure Centre
    ‪12 min walk‬
  • Place, Penrith & Eden Museum
    ‪16 min walk‬
  • Airport, Carlisle (CAX)
    ‪36 min drive‬

Room options

View all photos for Cosy Double

Cosy Double | Individually decorated, desk, iron/ironing board, free WiFi

Cosy Double

9.2 out of 10
Wonderful
(26 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Individually decorated, desk, iron/ironing board, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Suite

Family Suite | Individually decorated, desk, iron/ironing board, free WiFi

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Standard Accessible Twin

Standard Accessible Twin | Individually decorated, desk, iron/ironing board, free WiFi

Standard Accessible Twin

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Individually decorated, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Or Twin Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Signature Family Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a window with curtains.

Signature Family Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Penrith

Penrith Castle is a short stroll from North Lakes Hotel And Spa, and other popular attractions like Rheged are within a couple of miles (3 km). This 84-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • Penrith Leisure Centre - 12 min walk - 0.7 miles
  • Penrith & Eden Museum - 16 min walk - 0.9 miles
  • Crafty Monkeys - 16 min walk - 0.9 miles
  • Rheged - 1 min drive - 1.7 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪The Rooster - ‬4 min walk

About this property

North Lakes Hotel And Spa

At North Lakes Hotel And Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
43-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Pooley Bridge Inn
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  • Parking included
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9.4 out of 10, Exceptional, 282 reviews
$217 nightly
The price is $261
Jun 22 - Jun 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Is free cancellation available at North Lakes Hotel And Spa?

North Lakes Hotel And Spa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at North Lakes Hotel And Spa?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on Jun 28, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around North Lakes Hotel And Spa?

This hotel in Penrith is within a 10-minute walk of Eden Valley and Penrith Castle. You'll also find Penrith Leisure Centre and St Andrew's Church less than a mile away.

Is parking available on site at North Lakes Hotel And Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at North Lakes Hotel And Spa?

North Lakes Spa is the hotel's spa and services include prenatal massages, body wraps, facials, and mani/pedis.

Does North Lakes Hotel And Spa include a casino at the property?

No, North Lakes Hotel And Spa doesn't have a casino.

Will I find an indoor pool at North Lakes Hotel And Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is North Lakes Hotel And Spa good for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at North Lakes Hotel And Spa?

No, but this hotel does have a sauna.

Does North Lakes Hotel And Spa have a restaurant with a breakfast menu?

Yes, North Lakes Hotel And Spa serves buffet breakfast for a surcharge each morning at Penrith.

Will North Lakes Hotel And Spa allow pets to stay for free?

No, pets aren't allowed at North Lakes Hotel And Spa though service animals are welcome.

Are there connecting rooms at North Lakes Hotel And Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to North Lakes Hotel And Spa?

The closest major airport to North Lakes Hotel And Spa is Carlisle (CAX), which is 26.1 mi away (38 minutes by car).

Are there rooms with balconies that I can book at North Lakes Hotel And Spa?

No, there aren't any guestrooms with balconies at North Lakes Hotel And Spa.

Does North Lakes Hotel And Spa host weddings?

Take advantage of the wedding venue at North Lakes Hotel And Spa if you plan to say "I do" during your trip.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Great clean room, great food and great staff. Easy to park and accessible
Stayed 1 night in Feb 2026
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Facilities in room were great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great facilities
Stayed 1 night in Nov 2025
Verified

8/10 Good

pascale

Liked: Cleanliness, staff & service
Nice faculties comfortable beds friendly staff. Spa often very busy
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities
Room was great, very spacious and spotlessly clean. And the pillows (heavenly)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Caroline

Clean room, good check in , delicious breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mally

Liked: Cleanliness, staff & service, amenities
Clean room,polite staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Stayed 1 night in Mar 2026
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, amenities
staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid selection for breakfast. Polite staff and very clean despite the building work ongoing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly but the family room was not suitable for a 1 year old
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ijeamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my breakfast and the service I received was impeccable 👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

lynzie

Liked: Cleanliness, staff & service, amenities
Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room for kids
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at North Lakes that’s why we keep returning
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Penny

Liked: Staff & service, amenities
Room was disappointing. Damaged bunkbed, TV and ripped wallpaper.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great service from all staff and the restaurant was excellent.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great service in restaurant, and great facilities.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was locely room clean ans comfortable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a relaxing place to stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Smadar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay in !
Stayed 4 nights in Jul 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Great hotel rooms food and staff BUT extensive and noisy building work until 5/6 pm. No advance notice of disruption or inconvenience but boards saying ‘please bear with US’ while refurbishment going on.
Stayed 1 night in Feb 2026