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North Lakes Hotel And Spa

4.0 out of 5.0

Recent guest reviews

My friend and I booked an overnight stay this weekend. Would thoroughly recommend this hotel for anyone visiting the Lake District. Staff were so welcoming & friendly, rooms are beautiful as is decor.

Stayed here from New Year’s Eve for 4 nights. On arriving at the hotel I was very worried what to expect as the exterior of the hotel is very misleading....walked into the beautiful beamed foyer with log fire and giant Christmas tree. It was beautiful! Staff at the hotel, without exception, are wonderfully helpful, polite and friendly. We didn’t do the New Year’s Eve buffet package, but sat in the terrace by one of the many log fires and ordered off the bar menu and played one of the board games provided by the hotel. Our plan over our four day stay was to go out and eat locally but the food was SO good in the hotel that we ended up eating there every night! Breakfast, which was included in our rate, was fantastic. Huge choice of food and a great gluten free table which my husband was very grateful for. The way the hotel is laid out means there’s loads of places to sit and relax, or you can eat in the restaurant which is slightly more formal. Our room was great - a standard family room, not as nice looking as the renovated superior rooms, but nice enough and clean, comfortable and well equipped. A cookie with our daughters name on and some treats were in our room when we arrived which was a nice touch. The swimming pool and spa area were just lovely and we were all provided with robes and slippers which we made full use of when we used the pool every day. Just cannot say a bad word about this hotel. It’s so lovely and the friendliness and willingness to help we experienced every single day from the staff made the stay all the more special.

We stayed here whilst visiting family in the area and we were not disappointed. Every member of staff was courteous and friendly beyond the norm. Check in was efficient and we booked a superior room so we had a king sized bed. The room was reasonably spacious and the bathroom was lovely with a walk-in shower with large rainfall shower head and hand held shower. We enjoyed cocktails in the bar followed by a lovely meal. My husband had the buffet and I had the seafood grill. In both cases the seafood was extremely good. The restaurant was busy so service might be a little slow for some but we enjoyed it. We didn’t use the spa but it looked inviting. Some refurbishment will be starting this month.

We didnt let the blue exterior put us off and so pleased we didnt!! This hotel provided 5* star hospitality from checking in to checking out! Greeted with Log fires beams and comfy sofas, corners to hide away and open spaces to be more sociable. Dinner the first night was amazing but NYE was sumptuous! Gorgeous Kia Royales & canapes,seafood buffet delicious carvery and desserts to die for.. and then cheese!! So much choice..the lovely staff very attentive but in a subtle professional way. Emily and Rene shone for us, but all the staff were eager to please and very welcoming. The atmosphere was warm and homely. Live music and surprisingly very good fireworks with drinks around a fire pit.. Perfect! And if you were peckish hotdogs!!! Even more delights on NYD, breakfast with a USA theme live music and sumptuous eats.. amazing! Fabulous 2 night break reasonably priced and I havent even mentioned relaxing in the well equipped spa! Well done North lakes!

We have stayed here a few times and it doesn't disappoint. Its a great hotel for both couples and families The staff are really friendly and efficient. There is a super Spa and Gym. Treatments if you wish. Lovely log fires in the winter. I have never had a bad meal here in fact to the contrary its usually very good food and service. The rooms are more than comfortable , cosy and clean. I would come back time and time again

We stayed here for one night between Xmas and New year. Lovely hotel, very enjoyable stay. The rooms were clean and tidy. The spa and pool was excellent and we also had tea here. The food was excellent if a bit pricey.

Stayed overnight following a Nieces wedding. The wedding reception was wonderful, we were welcomed at reception, and although our room was not yet available, as we were early, our bags were taken from us and they were transferred to our room later. The Wedding reception was first class. beautifully decorated room, excellent service and the meal was without fault. After the reception we found our room, absolutely first class, fresh chocolates, strawberries dipped in chocolate and and top of the market coffee maker, couldn't be more perfect. Once refreshed we returned to the evening reception, to enjoy a very nice finger buffet with both hot and cold food. We woke to a snowy morning and then enjoyed a hearty cooked breakfast, in an area reserved for us Wedding guests. A very enjoyable stay and wedding, Well done all, from reception to Housekeeping and all in between. Thank you

The staff were very polite and helpful. The hotel looks old, by the reception area there are timber rafters and lounges by the fire. The room was very comfortable nice pillows too. The meals were a very high quality too.

My wife and I recently had a lovely stay here and it's rare I could not find fault The hotel/spa is relatively easy to find as it's literally just off the main road into Penrith and has excellent links to the M6 and also the A66. Parking was without hassle and got within about 50 metres from the main hotel entrance. Check in was a little on the slow-side but as they were training a new staff member, I can't complain and a timely reminder......we all started somewhere and patience was required as the reception staff were professional and welcoming. The reception was large and roomy, decorated perfectly for the festive seasons and the cherry on the icing, was a fabulous blazing open fire - just perfect for a winters evening, with some very comfortable sofas; a perfect place to enjoy a night-cap or three Our room, to the rear aspect of the hotel, was not the largest, but was sufficient for our needs. It was modern, clean and comfortable. We suffered nil noise disturbance and enjoyed a fantastic nights rest. I know some customers mad comments about some noise pollution experienced at the front aspect of the would recommend a room to the rear A real bonus was the well equipped gym and spa area, which would cater for most avid gym and pool users. Towels are provided at the Spa/Gym reception, but make sure you have a £1.00 coin for the changing room lockers. The Spa and pool area were clean and appeared to be maintained at a high standard and level of cleanliness The bar/restaurant area was busy in the evening, as there was obviously a works Christmas function going on, but they were al in good spirits which added to the ambience of the evening. A fabulous three course meal with a decent bottle of wine was consumed and as stated on my introduction, I could not fault it. The restaurant Staff and French Maitre-d made our visit even more enjoyable. Well Done! What more can I add, fabulous stay and well done to the staff

I ate 3 starters, 2 main courses, and a pudding, and I was still hungry afterwards. The Bar staff were rude and inconsiderate towards me and my colleagues. I would not recommend in the future towards colleagues and customers

Ullswater Road Penrith England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Within a short walk of Penrith Castle, North Lakes Hotel And Spa is within a mile (2 km) of St Andrew's Church. This 84-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool. It's also near Penrith & Eden Museum and Rheged.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


North Lakes Hotel And Spa's 84 rooms are heated and provide coffee makers, free newspapers, and free bottled water. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Ironing boards and desks are other standard amenities.

Property features

North Lakes Hotel And Spa features a full-service spa, an indoor pool, and a health club. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Family Room

Full 1 | Full 1 | Sleeps 4

Superior Double Room

Full 1 | Sleeps 2

Superior Family Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 1099 reviews