See all properties

North Lakes Hotel And Spa

4.0 star property
Hotel with a full-service spa, 10-minute walk to Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Lobby
Lunch, dinner served; local cuisine, alfresco dining
Indoor pool, sun loungers
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Penrith & Eden Museum
    ‪16 min walk‬
  • Place, Rheged
    ‪1 min drive‬
  • Airport, Carlisle (CAX)
    ‪34 min drive‬

Room options

View all photos for Cosy Double

Cosy Double | Individually decorated, desk, iron/ironing board, free WiFi

Cosy Double

9.0 out of 10
Wonderful
(24 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Individually decorated, desk, iron/ironing board, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(22 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi

Suite (Four Poster)

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

View all photos for Four Poster Suite

Individually decorated, desk, iron/ironing board, free WiFi

Four Poster Suite

  • Sleeps 2

View all photos for Family Suite

Family Suite | Individually decorated, desk, iron/ironing board, free WiFi

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Accessible Twin

Standard Accessible Twin | Individually decorated, desk, iron/ironing board, free WiFi

Standard Accessible Twin

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi

Junior Suite (Four Poster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Or Twin Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Or Twin Room

  • Sleeps 2

View all photos for Signature Family Room

Individually decorated, desk, iron/ironing board, free WiFi

Signature Family Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Signature Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Signature Double Room

  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Accessible Twin Room

  • Sleeps 2

About the neighborhood

Penrith

Penrith Castle is a short stroll from North Lakes Hotel And Spa, and other popular attractions like Rheged are within a couple of miles (3 km). This 84-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • St Andrew's Church - 13 min walk - 0.7 miles
  • Mayburgh Henge - 18 min walk - 1.0 mile
  • Rheged - 1 min drive - 1.5 miles
  • Brougham Hall - 3 min drive - 1.9 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪Arturo Lounge - ‬14 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Board And Elbow - ‬14 min walk

About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, 10-minute walk to Penrith Castle
At North Lakes Hotel And Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
43-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Coffee makers, ironing boards, and desks are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Business center
Lakeside Hotel & Spa
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 648 reviews
$142 nightly
The price is $171
Jan 22 - Jan 23
Total with taxes and fees
Lakeside Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Is free cancellation available at North Lakes Hotel And Spa?

North Lakes Hotel And Spa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see around North Lakes Hotel And Spa?

This hotel in Penrith is within a 10-minute walk of Eden Valley and Penrith Castle. You'll also find St Andrew's Church and Penrith & Eden Museum less than a mile away.

Will I be able to park at North Lakes Hotel And Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at North Lakes Hotel And Spa?

North Lakes Spa is the hotel's spa and services include prenatal massages, body wraps, mani/pedis, and facials.

Does North Lakes Hotel And Spa include a casino at the property?

No, North Lakes Hotel And Spa doesn't have a casino.

Will I find an indoor pool at North Lakes Hotel And Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about North Lakes Hotel And Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Does North Lakes Hotel And Spa have a hot tub?

Yes, this hotel has a spa tub.

Does North Lakes Hotel And Spa have a restaurant with a breakfast menu?

Yes, North Lakes Hotel And Spa serves buffet breakfast for a surcharge each morning at Penrith.

Will North Lakes Hotel And Spa allow pets to stay for free?

No, pets aren't allowed at North Lakes Hotel And Spa though service animals are welcome.

Does North Lakes Hotel And Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to North Lakes Hotel And Spa?

The closest major airport to North Lakes Hotel And Spa is Carlisle (CAX), which is 26.1 mi away (38 minutes by car).

Can I book a room with a balcony at North Lakes Hotel And Spa?

No, you won't find guestrooms with balconies at North Lakes Hotel And Spa.

Does North Lakes Hotel And Spa host weddings?

Take advantage of the wedding venue at North Lakes Hotel And Spa if you plan to say "I do" during your trip.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 969 reviews
Rating 8 - Good. 307 out of 969 reviews
Rating 6 - Okay. 83 out of 969 reviews
Rating 4 - Poor. 33 out of 969 reviews
Rating 2 - Terrible. 25 out of 969 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Traveled with partner
Disliked: Property conditions & facilities
James M at dinner was first rate. Other staff were less attentive. Being charged £15 to use the gym is outrageous Feels like a 3.5 star hotel that thinks its guests are wallets not people
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Lara

Stayed 4 nights in Oct 2025

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior room was lovely. Very spacious and clean with a little living area, including: sofa and coffee table, fridge, radio, coffee machine etc. was on ground floor, which was great, but near housekeeping, which was extremely noisy between 9an till 4 or 5 really. Not too much of a bother if you’re going out. But I was there to stay in and relax as I was unwell. Had continuous problems with the room key card. It took 4 attempts before I finally got to room. Then many visits to reception to get it fixed again during my stay. The spa/swim/gym area is one of the best I’ve seen. Extremely clean, up to date and every amenity. Unfortunately, you need to pay once per stay to access use of this area while booking third party. I do not think it should be advertised as having those facilities when you book the room on hotels.com, it should be an optional extra, the same way as breakfast and meals. The reception staff were lovely and very friendly. I enjoyed my stay overall. Would definitely visit again.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

V

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy room and staff were great. Food in the restaurant was priced high and the quality fell below expectations for the cost. Gym is small but well equipped and the spa and pool area looked really nice and clean. It seemed like the heating was on in the hotel and it was far too warm. Great easy parking on site.
Stayed 1 night in Oct 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn't look great from outside but very nice inside and worth a visit
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Aleksandra

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Room Doesn't really clean in bed we found big stain on the sheet and plenty hair bed doesn't zip and all night we don't sleep well because the beds spare
Stayed 1 night in Sep 2025

8/10 Good

lindsay, holywood

Stayed 1 night in Sep 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a lovely feel to it. Nice, clean, friendly attentive staff. The spa was fantastic. The pool was a nice temperature and clean, as were all the facilities. The whirlpool, sauna, steamroom were all great and and a back and shoulder massage was fantastic. The food was good quality, the breakfast special of avacado and eggs on toast was cooked to perfection. My daughter and I enjoyed a couple of relaxing days at the hotel, after burning energy during the day, exploring the beautiful surroundings, on foot (hiking), paddleboarding and horseriding.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Toby

Stayed 2 nights in Sep 2025

10/10 Excellent

Mio

Stayed 1 night in Sep 2025

8/10 Good

Janis

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but nothing special

Wasn’t given any information on arrival about what facilities on offer ie food, spa etc given key and that was it. Room was modern, clean apart from some grubby parts in the bathroom which need some cilet bang! The room and bed was nice and comfy. We used the spa, has a whirlpool which was okay, steam was roasting and didn’t use the sauna cause they are seperate in the changing rooms. Nice comfy robes in the room though which were nice and I also liked a fresh milk & water fountain on each floor. Didn’t eat or drink in the hotel as only 10min walk to Penrith town centre where you wilk get lovely food
Stayed 2 nights in Sep 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at North Lakes that’s why we keep returning
Stayed 1 night in Sep 2025

10/10 Excellent

lee

Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend break

My cousin joined me on a weekend break for my first birthday since losing my husband. Our stay was great from start to finish. Lovely room, pool area immaculate, food lovely and staff very warm and friendly. I'll be back!
Stayed 2 nights in Sep 2025

6/10 Okay

Leah Treagus

Disliked: Cleanliness, amenities, property conditions & facilities
The main dinning area was nice but unfortunately the bedroom we stayed in had a lot of mould in the bathroom and the room just felt damp and smelt off. The bed was very uncomfortable. The breakfast was nice and offered plenty of options. The pool area which you have to pay for was always very busy. Overall, I wouldn’t stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was locely room clean ans comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Craig

Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel was alright, but when paying £200+ a night you expect it to be spot on. The cleanliness of the batheroom wasn't great mould on the grout and in the overflow (strange thing to mention i know but it was at perfect eye line when on the toilet) limescale around the tap, and dirty classes left for water. A little bit of attention to detail would rectify the issue im sure. My biggest concern was the bare electrical components within touching distance of the sink and toilet in a family room. I was staying with my 3 year old son and as much as kids are told not to touch cables or plugs they do at times. So this is very dangerous and a shock from 240v at that age could be fatal. Not impressed with this at all. It was reported to reception
Stayed 1 night in Sep 2025

Hotels

Flights