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North Lakes Hotel And Spa

Property class: 4

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Photo gallery for North Lakes Hotel And Spa

A modern house with a fire pit in the yard, a covered outdoor seating area, and large windows.
A restaurant with a long, tufted bench seating area, wooden beams, and hanging woven light fixtures.
A spacious living area with a stone fireplace, leather sofas, and hanging pendant lights.
An indoor swimming pool with wooden ceiling beams, seating area, and framed pictures on the walls.
A wedding venue with a stone fireplace, clear chairs, and floral arrangements.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Eden Valley
    ‪1 min walk‬
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Rheged
    ‪1 min drive‬

Room options

View all photos for Cosy Double

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Cosy Double

9.0 out of 10
Wonderful
(30 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

A cozy hotel room with a bedside table holding a mug with a sheep design, a book, and a lamp.

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, a nightstand with a cup and a book, a chair, and a window with curtains.

Superior Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

A hotel room with a bed, a desk with a chair, a small table, and a TV.

Superior Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

A hotel room with a bed, a sofa, a desk, and a window with a view of greenery.

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Accessible Twin

A hotel room with a large bed, a bedside table, a chair, a lamp, and a framed picture on the wall.

Standard Accessible Twin

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two armchairs, a small side table, a TV, and a luggage rack.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Penrith

Penrith Castle is a short stroll from North Lakes Hotel And Spa, and other popular attractions like Rheged are within a couple of miles (3 km). This 84-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Eden Valley - 1 min walk - 0.0 miles
  • Penrith Castle - 9 min walk - 0.5 miles
  • St Andrew's Church - 15 min walk - 0.8 miles
  • Penrith & Eden Museum - 16 min walk - 0.9 miles
  • Rheged - 1 min drive - 1.7 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪Arturo Lounge - ‬14 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Lounge Hotel & Bar - ‬17 min walk
  • ‪The Dog Beck - ‬16 min walk

About this property

North Lakes Hotel And Spa

At North Lakes Hotel And Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
43-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Dec 2 - Dec 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individually decorated
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Is free cancellation available at North Lakes Hotel And Spa?

North Lakes Hotel And Spa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at North Lakes Hotel And Spa?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on Nov 12, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around North Lakes Hotel And Spa?

This hotel in Penrith is within a 10-minute walk of Eden Valley and Penrith Castle. You'll also find Penrith Leisure Centre and St Andrew's Church less than a mile away.

Is parking available on site at North Lakes Hotel And Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at North Lakes Hotel And Spa?

North Lakes Spa is the hotel's spa and services include prenatal massages, body wraps, facials, and mani/pedis.

Does North Lakes Hotel And Spa include a casino at the property?

No, North Lakes Hotel And Spa doesn't have a casino.

Will I find an indoor pool at North Lakes Hotel And Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is North Lakes Hotel And Spa good for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at North Lakes Hotel And Spa?

No, but this hotel does have a sauna.

Does North Lakes Hotel And Spa have a restaurant with a breakfast menu?

Yes, North Lakes Hotel And Spa serves buffet breakfast for a surcharge each morning at Penrith.

Will North Lakes Hotel And Spa allow pets to stay for free?

No, pets aren't allowed at North Lakes Hotel And Spa though service animals are welcome.

Are there connecting rooms at North Lakes Hotel And Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at North Lakes Hotel And Spa?

No, there aren't any guestrooms with balconies at North Lakes Hotel And Spa.

Does North Lakes Hotel And Spa host weddings?

Take advantage of the wedding venue at North Lakes Hotel And Spa if you plan to say "I do" during your trip.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with spacious rooms. Five star amenities and breakfast. Loved the milk fountains for fresh milk in hotel corridors.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent worth visiting
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and spa
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off a66 Close by local amenities Plentiful car parking Excellent facilities and accommodated a early arrival Superb carpets , curtains and bedding Breakfast was a delight with a particular shout out to the orange juice
Stayed 1 night in Jun 2026
Verified review

8/10 Good

A very clean comfortable hotel with friendly staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff and excellent amenities and food.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, my room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service in the restaurant was amazing lots of different selections off food to choose from. Spa was lovely shame robes weren’t available In the room though. £1 coin needed for the lockers which I hadn’t realised. The rooms are very clean the bed was so comfy great nights sleep
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful, they made it a very comfortable stay. Nice to sit by the fire outside on a night.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside is not much to look at but the interior is quite modern with a "boat house" feel to the restaurant. Room not the most spacious but adequate. Breakfast was excellent with wide buffet choice and good quality. Spa/ swimming pool is very good. Over priced for the level of accommodation but the Lakes location contributes to the pricing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and spa is lovely. Staff are excellent in all areas of the hotel - reception, spa, housekeeping, all excellent customer
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Room really spacious with very comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our brief stay! Perfect for a stopover on the long drive from Sussex to Scotland. Ideally situated and clean with friendly staff and great facilities. The restaurant food was excellent, too - we enjoyed both dinner and breakfast. Our children loved their bunk beds in our room! Will almost certainly visit again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel, its so family friendly and has everything you need for a great holiday. My kids loved the pool, the breakfast was amazing with a lot of variety. This is our second time visiting this hotel and we would go again. Great loacation with many great walk and sights nearby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great clean room, great food and great staff. Easy to park and accessible
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great facilities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Clean room, good check in , delicious breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Facilities in room were great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Good choices.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were extremely clean and tidy but unfortunately there was a terrible odour in the entrance of drains. And the corridors and our room smelt of damp/animals. Our room was very small, but good condition. Breakfast was the best hotel breakfast I’ve had in a long time and the restaurant and reception staff were all excellent. Overall would stay again but I thought the hotel was very expensive for what it was.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was great, very spacious and spotlessly clean. And the pillows (heavenly)
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with room service, new biscuits put into dirty mugs ! No new tea/coffee and bin left in front of bed. Rushed job ? However, massive plus was staff attitude in dining room, dinner and breakfast excellent.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice faculties comfortable beds friendly staff. Spa often very busy
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room,polite staff
Stayed 3 nights in Dec 2025