La Terrasse

4.0 star property

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Photo gallery for La Terrasse

Cocktail bar
Room amenity
Front of property
Reception
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
36 Terrasse Saint-pierre, Douai, NORD, 59500
  • Place, Beffroi de Douai
    â€Ș4 min walk‬
  • Place, Douai Hotel de Ville
    â€Ș7 min walk‬
  • Place, Ancienne Chartreuse
    â€Ș12 min walk‬
  • Airport, Lille (LIL-Lesquin)
    â€Ș32 min drive‬

Room options

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite,Sauna

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Douai

La Terrasse places you within a 5-minute walk of Place d'Armes and Beffroi de Douai. This 4-star hotel has 16 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Place Carnot - 4 min walk - 0.3 miles
  • Beffroi de Douai - 4 min walk - 0.3 miles
  • Tribunal Judiciaire - 6 min walk - 0.3 miles
  • Douai Hotel de Ville - 7 min walk - 0.4 miles
  • Ancienne Chartreuse - 12 min walk - 0.7 miles

Getting around

  • Douai Station - 8 min walk
  • Lille (LIL-Lesquin) - 30 min drive

Restaurants

  • â€ȘNoobi’s - ‬5 min walk
  • â€ȘGourmet D’Asie - ‬2 min walk
  • â€ȘDomino's Pizza - ‬3 min walk
  • â€ȘPub Saint Georges - ‬5 min walk
  • â€ȘYukito - ‬5 min walk

About this property

La Terrasse

Guests of La Terrasse enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a garden.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. 16 bathrooms, desks, and toothbrushes and toothpaste are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar La Terrasse

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • 16 private bathrooms
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

Frequently asked questions

Is a free cancellation option available at La Terrasse?

La Terrasse offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at La Terrasse?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at La Terrasse on Jun 26, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around La Terrasse?

Located steps from Place d'Armes, this hotel is in Douai, and within a 10-minute walk of Douai Hotel de Ville and Place Carnot. You'll also find Ancienne Chartreuse and Majestic less than a mile away.

Is parking available on site at La Terrasse?

Yes, uncovered self parking is offered for free at the hotel.

Does La Terrasse have a casino at the property?

No, La Terrasse doesn't have a casino.

Is there an indoor pool at La Terrasse?

No, there is no indoor pool at this hotel.

Is La Terrasse a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and bathrobes.

Are there hot tubs at La Terrasse?

No, but this hotel offers sauna in some guestrooms.

Does La Terrasse have a restaurant that serves breakfast?

Yes, La Terrasse serves continental breakfast for a surcharge each morning at Bar La Terrasse.

Does La Terrasse allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at La Terrasse for a fee of EUR 10 per pet, per night.

Are there connecting rooms at La Terrasse?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from La Terrasse?

The closest major airport to La Terrasse is Lille (LIL-Lesquin), which is 21.2 mi away (30 minutes by car).

Are there rooms with balconies that I can book at La Terrasse?

No, there aren't any guestrooms with balconies at La Terrasse.

La Terrasse Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 70 out of 176 reviews
Rating 8 - Good. 57 out of 176 reviews
Rating 6 - Okay. 28 out of 176 reviews
Rating 4 - Poor. 16 out of 176 reviews
Rating 2 - Terrible. 5 out of 176 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elisabeth

Great rooms and friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities
Nickel
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Geoffrey

Disliked: Property conditions & facilities
It’s ok for an overnight stay and value for money
but
 ludicrous to say this is four-star. It’s barely two-star. Rooms very basic. The restaurant hasn’t been open for three years and hard to say whether or not the bar opens. You need orienteering skills to find the private car park. Good breakfast, though
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Yuxuan

Liked: Staff & service
The hotel seems a little old There is a fan inside the room but no ac The outlet is hard to find which hides below the bedside table The toilet does not have enough space for legs since it is quite close to the wall Nothing remarkable to feel like a 4 star hotel
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Vasco

Liked: Cleanliness, staff & service
Douche
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No Air Conditioning. No real shower facility. When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Miss Jennifer H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Town Centre Hotel

An ideal town centre location for a one night stay. We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well. A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March. The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
Equipe d'accueil du soir et du matin trÚs agréable. Petit déjeuner apprécié. Par contre dans la salle de bain, le robinet de la baignoire reste à fixer.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jean Philippe

Liked: Cleanliness, staff & service, amenities
HĂŽtel en plein centre-ville
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

FOUCAULT

Liked: Cleanliness, staff & service, amenities
Tres bel etablissement chambre nickel et petit dejeuner copieux bien place centre ville avec un parking. Personnel agreable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thierry

Liked: Staff & service, property conditions & facilities, room comfort
Séparation du lit double désagréable. Nettoyage chambre et salle de bain à performer. A part ça, personnel réactif et endroit calme le weekend.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Valery

Liked: Cleanliness, staff & service, room comfort
Un lieux atypique et agrĂ©able. La literie est gĂ©nial, avec un grand lit bien moelleux ! Cependant le lieux montre vite ses limites ! Une salle d’eau dont le sĂšche serviette est hs, un miroir dont l’éclairage est trĂšs bien cachĂ© !!! Le trouverez vous ?! IdĂ©alement situĂ© au centre ville pour le visiter avec un stationnement trĂšs proche ! Le petit dĂ©jeuner n’est pas Ă  la hauteur d’un 4 Ă©toiles ! La diversitĂ© et la qualitĂ© des produits ne sont pas au rendez-vous ! Le personnel est Ă  l’écoute mais n’a pu rĂ©soudre nos attentes !
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ericka

Liked: Cleanliness, staff & service, amenities
HÎtel agréable, petit bémol la chambre donnant sur la rue du coup des bruits de véhicules la nuit et des passants. Sinon personnel agréable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre spacieuse pour son prix, personne trÚs agréable notamment pour cet accueil chaleureux. Petit déjeuner sympathique pour les gourmands, pour une réservation de 2 nuits ce fût un succÚs, merci.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien Ă  dire grande chambre avec belle vue et trĂšs bon prix
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, room comfort
Chambre propre au calme proche du centre et des commerces gare pas loin
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ariane

Liked: Cleanliness, staff & service

Séjour en famille

SĂ©jour en famille d’une nuit Ă  Douai. HĂŽtel vieillissant avec un personnel serviable et sympathique. Bon petit dĂ©jeuner mais pas Ă  la hauteur d un 4 Ă©toiles. Nous avions deux chambres au deuxiĂšme Ă©tage. AccĂšs trĂšs raide. La salle de bain est vieillotte et la chasse d eau coulait. Chambre petite pour nos filles la porte de la salle de bain cognait sur le lit. NĂ©anmoins l’hĂŽtel est trĂšs bien situĂ© et le rapport qualitĂ© prix est bon.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scandaleux

Il faisait trés chaud, ventilateur sans protection, télécommande casser, télé qui ne fonctionne pas, matelas trés mou et divisé en deux (collé). Pour un lit double ? séjours horrible. J'ai finis avec des douleurs au dos, alors que j'en jamais eu.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Séverine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une seule nuit aprĂšs un concert sur Lille. HĂŽtel trĂšs calme, petit dĂ©j trĂšs bien. BĂ©mol sur la literie (un peu molle) et il faisait trĂšs chaud et pas de possibilitĂ© de ventiler. Rapport qualitĂ© prix trĂšs bon malgrĂ© tout 👍
Stayed 1 night in Jun 2025
Verified

8/10 Good

christophe

Liked: Cleanliness, property conditions & facilities, room comfort

bien

Bon séjour, mais Pb manque la climatisation
Stayed 1 night in Jun 2025
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HÎtel agréable

Personnel Ă  la rĂ©ception trĂšs gentille et accueillante Ă  notre arrivĂ©e La personne a l’accueil de nuit Ă©galement trĂšs accueillante et agrĂ©able La personne du matin au petit dej et Ă  l’accueil superbe trĂšs gentille accueillante serviable, Ă  rĂ©pondue Ă  toutes nos demandes La chambre propre et salle de douche Ă©galement chambre petite mais suffisant pour 1 nuit, trĂšs calme Par contre ds les communs une petite rĂ©novation s’impose moquette sale et abĂźmĂ©e Mais cela ne m’a pas dĂ©rangĂ© plus que ça car le personnel Ă©tait top Petit dej suffisant et trĂšs copieux en plein centre de Douai Parking dispo gratuit mais difficile pour le trouver en pleine nuit
Stayed 1 night in May 2025
Verified

10/10 Excellent

florence

Liked: Cleanliness, staff & service
Personnels agreables Chambre propre Decu pour un hotel 3 etoiles La cuvette des toilettes taches de calcaire Prise mal attaché Pas de pare douche on en met partout Cache baignoire mal mise Petit dej tres simple pour le prix Machine a cafe chocolat fonctionne pas tres bien J ai pris du chocolat pour ma fille et juste apres du the j avais de l eau chaude avec un reste de chocolat Plus de croissants a notre arrivée Personne nous a demande en arrivant a la salle du petit dej notre numero de chambre pour savoir si nous avions pris le petit dej Pour une nuit c est bon
Stayed 1 night in May 2025
Verified

6/10 Okay

Aurelien

Liked: Staff & service
Disliked: Cleanliness

HĂŽtel moyen

Personnel agréable. Par contre la chambre 6 est dans un mauvais état : meubles détériorés, robinet de SDB qui couine, plafond abßmé, murs tùchés... C'est un vieux bùtiment donc on entend pas mal les voisins aussi. Je ne lui donne pas 4 étoiles
Stayed 2 nights in May 2025