Hotel Villa Pralaya

2.5 star property
Lakefront hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Villa Pralaya

Lake
Restaurant
Outdoor pool
Lake
Deluxe Double Room | Desk, blackout drapes, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
5 Motolinía Centro, Jiutepec, MOR, 62550
  • Place, Tabachines Golf Club
    ‪8 min drive‬
  • Place, Galerias Cuernavaca Mall
    ‪10 min drive‬
  • Place, Cuernavaca Cathedral
    ‪12 min drive‬

Room options

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Jiutepec

Located in Centro Jiutepec, Hotel Villa Pralaya is within a 10-minute drive of popular attractions such as Papalote Museo del Niño and El Tepozteco National Park. This 10-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Forum Cuernavaca - 8 min drive - 4.0 miles
  • Tabachines Golf Club - 8 min drive - 3.8 miles
  • AVERANDA - 9 min drive - 5.9 miles
  • Galerias Cuernavaca Mall - 10 min drive - 4.5 miles
  • Cuernavaca Cathedral - 12 min drive - 6.1 miles

Getting around

  • Benito Juarez International Airport (MEX) - 110 min drive

Restaurants

  • ‪Los Tradicionales - ‬4 min walk
  • ‪Little Caesar's - ‬11 min walk
  • ‪El Pozolito - ‬12 min walk
  • ‪Mr Taco Taqueria - ‬3 min walk
  • ‪Huarache Loco - ‬4 min walk

About this property

Hotel Villa Pralaya

Lakefront hotel with a 24-hour front desk and a coffee shop
At Hotel Villa Pralaya, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can stay connected with free WiFi. Other standard amenities include desks and free toiletries.
An outdoor pool and a children's pool are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 9:00 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Pralaya Café

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 1:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Hotel Villa Pralaya Hotel
Hotel Villa Pralaya Jiutepec
Hotel Villa Pralaya Hotel Jiutepec

Frequently asked questions

What's there to see close to Hotel Villa Pralaya?

This hotel is situated in Centro Jiutepec, close to Tabachines Golf Club, Forum Cuernavaca, and Ex Hacienda de Temixco Parque Acuatico. You'll also find Galerias Cuernavaca Mall and Papalote Museo del Niño within a short drive.

Will I be able to park at Hotel Villa Pralaya?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Villa Pralaya feature a casino?

No, Hotel Villa Pralaya doesn't have a casino.

Will I find an indoor pool at Hotel Villa Pralaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Villa Pralaya?

Couples will appreciate amenities at this lakeside hotel, including an outdoor pool, a restaurant, and free evening reception.

Does Hotel Villa Pralaya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Villa Pralaya feature a restaurant that includes a breakfast menu?

Yes, Hotel Villa Pralaya serves buffet breakfast for a surcharge on weekend mornings at Pralaya Café.

Will Hotel Villa Pralaya allow pets to stay free of charge?

No, pets aren't allowed at Hotel Villa Pralaya.

Does Hotel Villa Pralaya have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Villa Pralaya?

No, there aren't any guestrooms with balconies at Hotel Villa Pralaya.

Hotel Villa Pralaya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 8 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near the zocalo with parking and modern accommodation. Pool could have done with a clean though!
Stayed 1 night in Jul 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Para pasar la noche y bañarse esta bien realmente no necesitabamos mas
Stayed 1 night in Jun 2025

4/10 Poor

Paola

Traveled with partner
Disliked: Amenities, property conditions & facilities
Las habitaciones muy básicas, se sienten inseguras ya que las puertas y ventanas no cierran bien. La comida muy cara para lo que es. La atención del personal nula, nunca fueron a hacer limpieza. La alberca siempre parecía sucia
Stayed 3 nights in May 2025

6/10 Okay

Ariadna

Stayed 1 night in Apr 2025

8/10 Good

MARCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Myriam

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

José

Traveled with partner
Liked: Staff & service
El costo de la habitación estaba muy por arriba de las condiciones del lugar
Stayed 1 night in Mar 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service

Fraude

Muy mal servicio El hotel no tenía letrero afuera solo el de unas pizzas Contratamos 2 camas matrimoniales y nos dieron solo una , tuvimos q hacer la aclaración para q nos cambiaran de cuarto , la chica q atendía quedó de llevarnos la llave del nuevo cuarto y nunca lo hizo Muy caro para el servicio
Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en general
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No esta tan visible la entrada al hotel. La gente conoce el restaurante pero no sabe que es un hotel. Podria mejorar en la visualización del lugar
Stayed 1 night in Nov 2024

2/10 Terrible

Martin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In theory there is a reception in the hotel that works when ever they want. You can die ringing the bell they have and no one will appear. We received the the TV and the AC control. TV worked fine but the AC didn’t. Our room was located close ti the pool. They started playing music at Lou volume at 8:30 AM. Why? Good question… avoid the bad experience. Never stay in this hotel.
Stayed 1 night in Nov 2024

8/10 Good

José Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y la atención fue excelente.
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante es excelente, la comida deliciosa y buenos costos.. Habitación bien.
Stayed 1 night in Oct 2024

2/10 Terrible

Priscila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama KS tenía las sábanas sucias, la botella de agua que dejaron estaba abierta y a la mitad, las sábanas y toallas en terrible estado, desgarradas, manchadas, el jabón de la peor calidad, el baño tenía una gotera y el piso estaba empapado. De verdad no entiendo como pueden cobrar $2400 la noche por un hotel de esa calidad.
Stayed 1 night in Sep 2024

8/10 Good

Argelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Cumple para pasar una noche

Cumple con lo basico para pasar una noche
Stayed 1 night in Apr 2024

10/10 Excellent

Jiawen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Y la pizza de camarones es buenísima, y el servicio de restaurante es muy bueno. La gente es muy amable,un agradecimiento especial a Natalia.
Stayed 1 night in Mar 2024

6/10 Okay

MARCO ANTONIO

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Falta más mobiliario para comodidad

10/10 Excellent

Luis Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion atentos
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maleny

Stayed 1 night in Mar 2024

10/10 Excellent

Roberto Granados

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
los alrededores me dieron desconfianza ya al interior todo OK
Stayed 1 night in Mar 2024

10/10 Excellent

clau

Stayed 1 night in Mar 2024

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