Cute place
The food is great. The staff very friendly. The concept jacuzzi tub and private pool awesome. However the tub needed proper maintenance not clean(nasty) the fireplace needs to be replaced rusted and nasty. The shower control dirt and grim visible within the handle. Lighting controls switches cover plates dirty
Cl3an the riom. Train your staff not to talk about the guest
great
It's such a great find and I've never felt so relaxed. Wish I had stayed longer!
I enjoyed everything
There was mold covering the bathroom wall. The heating vent in the bathroom was also covered with a thick layer of dust. The hot tub filter was brown and had some kind of weird gunk in it. When we ran it to see if we could clean it out, a bunch of nasty globs of stuff came out...it was disgusting! The mirrors and windows were all splattered and the windows going into the pool area were completely covered with a thick layer of dust at the top. The dinner was definitely subpar...to the point that we didn't worry about getting breakfast there. We left and bought it elsewhere. This is absolutely the worst place either of us have ever been to and ,trust me, we will never go back.
We had an extremely relaxing stay. No kids on the whole property and many places to just sit out and relax. So many amenities that we didn't even get to try them all.
Loved the jacuzzi and bed was comfortable. Friendly staff.
The room is cllean and the cleaning man/lady came every day to check if we needed new sheets or towels. What I didn't like were the receptionists at the front desk. Upon registration, they stick a $81 on my bill for their hotel fee on top of the advertised amount. I think that its a scam. On my second night of my stay, I had a problem with my card key and could not get in the room so I went to the front desk. They fixed the key card. I went back to the room and still the card key didnt work. Mind you, their rooms are separate from the front desk and had to drive to get to the rooms/little homes. So I went back to the front desk. When i approahed the receptionists and told them the issues, I didnt get apologies from them and they seemed annoyed by me being there having this dorr problem. They did send a repairman to fixed the jammed door. Another thing I didnt like is the rooms are very old. The bed sags that i had an aching back when I woke up the following morning. The TVs are small, maybe 30 inch. Everything in the room needs updating. The price is too expensive for the place. I dont think I will come back and will not recommend this hotel Paradise Stream.
Love all the amenities. Not many hotels have such big hot tubs or outdoor sports
Fun place. Tub a bit suspect. Food ok Staff awesome.
Paradise Stream Resort places you 1.3 mi (2.1 km) from Mount Airy Casino. This 3.5-star hotel welcomes guests with 144 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.
Enjoy a bite to eat at Colosseum, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Fireplaces, sitting areas, and refrigerators are also available.
Guests of Paradise Stream Resort enjoy a full-service spa, a nightclub, and an indoor pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this adults-only hotel include an outdoor pool, a gym, and a sauna.
Cute place
The food is great. The staff very friendly. The concept jacuzzi tub and private pool awesome. However the tub needed proper maintenance not clean(nasty) the fireplace needs to be replaced rusted and nasty. The shower control dirt and grim visible within the handle. Lighting controls switches cover plates dirty
Dear William, It is unfortunate that we earned such a low rating from you, even though you enjoyed our food, service, and unique amenities. However, we do value your feedback and the opportunity to learn and improve. Your concerns will be shared with our housekeeping supervisor and maintenance manager. It would be an honor to have another chance to serve you and change your perceptions. We hope you'll consider it on your next trip to the beautiful Pocono Mountains.
Cl3an the riom. Train your staff not to talk about the guest
Hi Kevin, Thank you for reaching out. We are sorry to see that your visit with us did not meet your expectations due to some unexpected concerns, and we will pass along your feedback to our Resort Manager. Please accept our apologies and consider staying with us again in the future so that we can work our hardest to make it up to you. We look forward to that opportunity.
great
Thank you for sharing your comments! We're happy to know that you had a great experience. All the best to you, and we hope to see you again soon!
It's such a great find and I've never felt so relaxed. Wish I had stayed longer!
Thank you for staying with us at Paradise Stream Resort. We enjoyed having you! Glad to hear that you felt so relaxed during your vacation in one of our unique suites! Again, thank you for the review, and we cannot wait to see you again!
I enjoyed everything
On behalf of our team, we thank you for taking the time to leave us your comments on your recent visit. It's wonderful to hear that you had such a great stay at Paradise Stream Resort, and we can't wait to provide another excellent getaway the next time you're in our neck of the woods.
There was mold covering the bathroom wall. The heating vent in the bathroom was also covered with a thick layer of dust. The hot tub filter was brown and had some kind of weird gunk in it. When we ran it to see if we could clean it out, a bunch of nasty globs of stuff came out...it was disgusting! The mirrors and windows were all splattered and the windows going into the pool area were completely covered with a thick layer of dust at the top. The dinner was definitely subpar...to the point that we didn't worry about getting breakfast there. We left and bought it elsewhere. This is absolutely the worst place either of us have ever been to and ,trust me, we will never go back.
We have a dedicated team on-site who work hard to ensure a wonderful stay for every guest. We wish that we had been made aware of your concerns earlier so that we could immediately address them. This is not at all the experience we want our guests to have. Rest assured, we will be looking into these matters for the comfort of future couples. We truly hope that you'll reconsider so that we can provide the romantic getaway that we're known for.
Dear Marie, Thank you for your compliments on our unique property. We're glad you enjoyed your visit to Paradise Stream Resort, and we look forward to seeing you again soon for another unforgettable experience in our one-of-a-kind suites.