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Best Western Heritage

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Heritage

Front of property
Lobby
Outdoor pool
Executive lounge
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700
  • Place, Burmese Market
    ‪2 min drive‬
  • Place, Laboni Beach
    ‪2 min drive‬
  • Place, Sugandha Beach
    ‪2 min drive‬
  • Airport, Cox's Bazar (CXB)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking | Living area | 32-inch LCD TV with digital channels, TV, table tennis

Superior Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 1 King Bed

  • Beach view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, pillowtop beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • Hill view
  • 420 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cox's Bazar

Kolatoli Beach is a short stroll from Best Western Heritage, and other popular attractions like Laboni Beach are within a mile (2 km). This 4-star hotel has 236 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Cox's Bazar and also close to Burmese Market and Cox's Bazar Lighthouse.

What's nearby

  • Cox's Bazar Cultural Center - 2 min drive - 1.7 miles
  • Burmese Market - 2 min drive - 1.4 miles
  • Laboni Beach - 2 min drive - 1.4 miles
  • Sugandha Beach - 2 min drive - 1.4 miles
  • Cox's Bazar Lighthouse - 3 min drive - 1.9 miles

Getting around

  • Cox's Bazar (CXB) - 19 min drive

Restaurants

  • ‪Sugar Cafe and Bakery - ‬2 min drive
  • ‪Palongki Restaurant - ‬3 min walk
  • ‪Sky Bar, Ocean Paradise Hotel - ‬6 min walk
  • ‪Mezbaan Restaurant - ‬8 min walk
  • ‪Handi - ‬2 min drive

About this property

Best Western Heritage

Guests of Best Western Heritage have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 25 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies or patios, sitting areas, and refrigerators.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool
Sayeman Beach Resort
Cox's Bazar
  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
8.0 out of 10, Very Good, 51 reviews
$84 nightly
The price is $97
May 21 - May 22
Total with taxes and fees
Sayeman Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Books
  • Concerts/live shows
  • Games
  • Gym
  • Outdoor pool
  • Shopping
  • Table tennis
  • Tennis

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Frequently asked questions

What's there to do within easy reach of Best Western Heritage?

This hotel is located in Cox's Bazar within a short 10-minute walk of Kolatoli Beach. You'll also find Sugandha Beach and Laboni Beach within a short drive.

How much does it cost to stay at Best Western Heritage?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Best Western Heritage on May 23, 2026 start from $36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Heritage?

Yes, self parking is offered for free at the hotel.

Does Best Western Heritage have a casino at the property?

No, Best Western Heritage doesn't have a casino.

Will I find an indoor pool at Best Western Heritage?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Heritage good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and concerts/live shows.

Are there hot tubs at Best Western Heritage?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Best Western Heritage have a restaurant that serves breakfast?

Yes, Best Western Heritage serves free buffet breakfast each morning from its restaurant.

Will Best Western Heritage allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Heritage.

Are there connecting rooms at Best Western Heritage?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Heritage?

The closest major airport to Best Western Heritage is Cox's Bazar (CXB), which is 2.7 mi away (19 minutes by car).

Are there rooms with balconies at Best Western Heritage?

Yes, every guestroom at Best Western Heritage comes with a balcony/patio and some offer sea and hill views.

Best Western Heritage Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ziaul

Stayed 2 nights in Feb 2026

10/10 Excellent

Kaji Shajibul

Stayed 1 night in Jan 2026

10/10 Excellent

sheikh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice Good location Breakfast very very busy Crowed with local tourists
Nice reception
Stayed 1 night in Jan 2026

8/10 Good

Jahin

Stayed 1 night in Dec 2025

10/10 Excellent

Valentina

Stayed 2 nights in Sep 2025

10/10 Excellent

sumon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything is excellent. But spa is not available there.Thank you.
Stayed 3 nights in Sep 2025

8/10 Good

Mohammad Arif

Liked: Cleanliness, staff & service
Overall service and facilities are excellent, but restroom is quite old .
Stayed 3 nights in Aug 2025

4/10 Poor

Dipto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. The flash in the washroom didn’t work. The bathtub was stained. The lighting was so poor that it looked like a scene from horror movie.
Stayed 1 night in Jul 2025

6/10 Okay

Rayat

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was dirty, no hand wash given until asking, fridge was closed, ants in the balcony, bed had stains. Food was good Staffs were helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Symon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall not bad
Stayed 4 nights in Jun 2025

10/10 Excellent

Asif

Stayed 3 nights in Jun 2025

8/10 Good

suvro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good environment & good service
Stayed 2 nights in Jun 2025

6/10 Okay

J.U.M

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Mamunur, Georgetown

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff is excellent, the property needs renovating

The room I was booked in had an ant problem, I can see a trail going to a hole in the wall. The glass for the bathroom seemed kind of dirty. Only had 1 small towel provided when I entered. It was pretty spacious th- oh my goodness. Is that a blood stain on the wall? And on the pillow? The staff is really helpful and friendly though. They let me switch rooms and the second room was a bit better.
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Andrew

Disliked: Staff & service
Bfast could be better. Checkout is slow.
Stayed 1 night in May 2025

10/10 Excellent

Motaher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast and room size, comfortable beds, and well trained staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Abida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Atika

Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Shawan

Traveled with family
Disliked: Staff & service
The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Stayed 4 nights in Aug 2024

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