Mas Passamaner Hotel5.0 out of 5.0
Recent guest reviews
I was sadly deceptioned by this hotel as I was preparing a special weekend with my husband in a special place as they and Rusticae promotion. Hotel was full of events, weddings, padel teams, people out of the hotel using the spa amenities, ... and also well accompanied by flyes and greend bugs around our food. In positive I have to say that the facade of the hotel from the modernist style is spectacular, especially at night.
Amazing stay at Mas Passamaner this Sunday. We booked a regular room and got a junior suite, since there was availability, good point from receptionist. Spa facilities are complete enough to be around 1h. Breakfast was a la carte for us and ordered several things as per picture attached. Totally recommendable for a romantic celebration. In the middle of vineyards, but short distances to touristic places: Tarragona 20', Reus 12', Montblanc 20'.
This place is not recommended. The service is unfriendly. The cook does not have a real Michelin star. The spa is not clean. Especially the pool & sauna are not cleaned often. An employee told me this and I witnessed it myself. The prices are not appropriate. Don't waste your money and time in this hotel
The hotel is beautiful, though as some others have pointed out there are some small maintenance items which, in a five-star hotel, should be fixed (some of the pool chair cushions need cleaning or should be replaced; a couple of missing light bulbs in the bathroom; the room air conditioning worked - but just; the WiFi was quite slow; there was evidence of previous water damage which hadn't been quite completely fixed before being painted over; the pool towel tickets idea is a bit 'cutre'). That said, the staff was great, the location is quiet and beautiful, the food was excellent, and it was a very nice stay.
This should be 5 star because the building and public rooms are worthy of such an accolade. The dining room, lounge areas, and pool are stylish and of a high standard. The reception staff courteous, efficient and helpful - no complaints in that direction. However, there are areas that need attention. In the dining room: For dinner, the staff were polite but appeared to require some training. My wife and I sat for over 10 minutes without even being acknowledged - no menus issued, no water offered..ignored. There were two waiters and only two other tables occupied. One table was being intently looked after because a bottle of presumably expensive wine was being opened and tasted. Of course, this needed attention, but good well-trained staff would have made some approach to my wife and me, to make us feel welcome whilst attention was being given to another guest. The meal when it arrived was excellent. For breakfast, there was no one available to welcome us into the dining room and the procedure was not explained. We were yet again ignored. The second complaint was the room. First, the air conditioning would not work. It seems the patio door has to be closed and locked? Had to call reception to have that explained. We were awoken during the night because of a rattling from the AC. Tried to turn on the roof fan? batteries in the device were flat. Then some further niggles and observations. No waste bin in the bathroom; the toilet door would not close, it swung open making it awkward to use the bath/shower. No plug for the wash basin - I wet shave. The plug for the bath was rusty with a broken lead. Free WiFi but very slow and poor reception. All the above may be considered trivial by some. But if you want 5-star rating it is the attention to detail that matters. Would we stay again? - certainly - It is in many ways a lovely hotel - some training and general maintenance and it will be 5 star.
We greatly enjoyed our weekend scape at Mas Passamaner. We were delighted with the architecture of the place at our first sight. Interior design is both modern and very creative. The combination of them is outstanding. The food also deserves to be positively mentioned and the service reaches its reputation. Nevertheless, as paddel maniacs the only fall we outght to mention is the deplorable instalations of the changing rooms. Although clean, they are gloomy.
This hotel is a Monument Hotel, in fact, so it is really beautiful. The service was very nice. We got a room upgrade, so our experience was delighful. The room was big, sunny, nice decorated and clean. We went to the SPA, and we could relax a lot. We went to the restaurant from the hotel and had a great dinner. We had the breakfast there too, and was very correct. Everyone was very polite and we had a really great experience.
I have just spent a fabulous weekend in this hotel. I had been thinking of visiting it for a while but the price always put me off. As it is my birthday in a few weeks and I wanted to do something special I decided to go for it. I chose a junior suite with access to the hotel spa for two. I also chose to reserve the full board option - a choice I highly recommend. The restaurant is very good and you do save some money choosing this option if you don't plan on leaving the hotel. For a short weekend break you don't need to leave the hotel, the spa, although quite small, is good for a few hours relaxing and the hotel is surrounded by fields of olive and hazelnut trees which you can wander through at your leisure. The public areas in the hotel are perfect for curling up on a sofa with a good book. The outside areas are also very good but early December is not the best time. The hotel building was designed by the famous Catalan architect Domènech i Muntaner, who also designed the Palau de la Música in Barcelona, the hotel has retained as much of the original design as possible. I stayed in one of the rooms in the main building which is worth the extra Euros. The hotel staff are excellent, the reception staff show you around the hotel and the restaurant staff are helpful and cheerful. The restaurant has a varied menu offering traditional Catalan specialities with a modern twist. The presentation of the dishes was amazing. The wine list is extensive, with wines from 20 to 1000 euros! The breakfast buffet was one of the best I have tried. I only have one complaint, the Bang and Olufsen television in the room didn't work and they were unable to fix it for me. They did offer to send up another television but as there was another one in the bedroom I said no. On checking out I would have appreciated an apology from the management about it. Otherwise, I will definitely go back to Mas Passamaner and would recommend it to anyone looking for a luxurious and quiet break.
We visited this Hotel/restaurant in early october. We ate a fabulous lunch - quite creative. A salmon tartare (tiny cubes of salmon) gave a wonderful texture. Wild mushrooms with shrimp - very good. A saffron coloured rice. Finally and the crowning glory was a mojito sorbet - never had anything like it before - must be one of the most delicious things i have ever tasted. We drank coffee outside which was served with a few cookies. The service was excellent. The restaurant is in a new addition to the old house. Large windows look out over some trees - there is not really a view per se. The hotel has a spa - jacuzzi, massage, tepid pool etc - very nice. I lovely large pool and terrace where during the summer lunch is served. The house has in the region of 20 rooms, we saw only one it was small but nicely appointed. The carpentry throughout is lovely and most of the windows including the glass is original. The house was built in the 20's. My one and only criticism is the insistence on trying to make things "trendy". Violet pink swaths have been painted in odd places and then emblazoned with a broad silver wiggly lines. More wiggly lines have been painted along the walls up the stairway. It appears very amateur and is a very unfortunate. It would have been infinitely better to have maintained the decor in as much aesthetic character as Domenech i Montaner had envisioned - it would have its original trendiness not this cheap attempt.
I've just spent a night there and it was a wedding present but I expected much more. I think it used to be a luxurious hotel but now one can see there's no care for detail. I used the spa and it needs maintenance and should be cleaner. I had booked a 50-min massage and got a 35-min one without telling me, it just finished before and then got charged for a shorter massage when I had booked weeks in advance. We arrived at the hotel and there was no parking space because of a wedding, so we had to park somewhere else: I wasn't told about the wedding (it's basic in a good hotel) and the wedding people should have parked somewhere else, not us! Dinner was part of the present and the menu was tasteless and service inexperienced and disorganised. There's an Italian maitre and she's so rude! Breakfast was rather poor and once bacon and eggs finished (early!) it took them ages to replace. Somebody should revise their number of stars, it's barely 3*!
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 276 reviews