Hotel Gran Claustre Restaurant & Spa4.0 out of 5.0
Recent guest reviews
Spent four nights here for a family wedding at a nearby Catalonian village. Stayed one night in Room 4 (very small room and bathroom, but lovely veranda and view) and three nights in Room 20, which is on the roof level. Room 20 is a beautiful large room with a huge bathroom and private veranda with a hot (warm...) tub and 360 views of the village to the beach. We had dinner in the hotel one evening, which was delicious. We found the hotel staff to be very helpful and pleasant - they called Hertz for us when we left sunglasses in the car, provided us with local sightseeing information, etc. We thought the hotel breakfast was delicious, but never ordered a hot breakfast so did not experience the wait time that was mentioned in other reviews. As far as local sights go, Altafulla is a lovely village in itself, and it is a nice jumping off point to Tarragona (don’t miss the aqueduct!) and Reus. The Gaudi Interactive Museum in Reus, which is Gaudi’s birth city, is well-worth the short drive.
Bedroom is ok, nothing special except for the very small windows. But doesn t match the historic Style of the buildings, looks more like an ibis. Breakfast can be ok if you have 1:30 to take it. Being here for professional reasons it was quite annoying, open at 7:30 but start really at 8, no self service, 20 min to get food ( and we were alone) even more to get a coffee, surrounded by a bunch of wasps that happily every morning eat the half of the food (quite impressive by the way). Conclusion: i really don t recommand it, especially if you want stress less morning... oh I finally get my coffee :)
The communication with the hotel was excellent and despite my several emails prior to arrival the booking team were always happy to help. Our room was in the older part of the hotel, but I think the new side also looked as though it would be very nice although i didn't see the rooms. The breakfast was served outside which was ideal and a guitarist playing wonderful music as you enjoyed the leisurely meal. The food served was plentiful, although i had a rather restricted diet which severely limited what I could have. I failed to tell the hotel about this but feel sure they would have provided something for me had I asked. As with other reviews, on the Saturday evening there was some very loud music playing, but we were invited to attend with free CAVA, and it was a Saturday evening and so i felt could be forgiven. We declined through exhaustion from travelling and slept through most of it. The other evenings would often have very light ambient music which was very pleasant. The hotel is in a medieval village so really an adorable location. The church bells chimed everyday, and I loved being woken by them :-) We didnt eat in the hotel restaurant as we felt it seemed like any modern restaurant you could find anywhere and we like character so passed the door and continued for about 5O yards where we found a delightful restaurant with lovely food. Don't have the name to hand but it is similar to the more expensive one at the hotel. The owner speaks many languages and the food was the best we had on our trip to Spain :-) After Altafulla, we moved to Valencia and had a huge culture shock. We missed the hotel very much and wished we had stayed longer. Would highly recommend this hotel and were so happy that we chose this location over Tarragona which was our initial plan.
Stylish hotel in old part of town, splashed out on the junior suite with private roof terrace and jacuzzi - note that the jacuzzi shown on the hotel website with the glass surround is not the one attached to the suite but another available for other guests to rent. The private terrace does not have much in the way of a view as it is surrounded by a fence but it's still pleasant to sit out there and soak up the afternoon sun. The room itself is not the biggest - the extra seating area is fundamentally the bathroom and thus the extra square metres are somewhat wasted. Shower has very poor pressure and no hot water morning or evening. Luckily the weather was warm! Bed was comfortable but there is a lot of noise at night from the bar next door which is also owned by the hotel. WiFi free but very weak.
If you are a fan of the Logis organisation ( as we are) probably all you need to know is that Gran Claustre is a Logis d'Exception, one of about 25 in Europe. Otherwise you should know that this a special place, a boutique hotel in a very pretty village. We had a room in the older building with a balcony and view towards Tarragona. Service is exceptional. A request for an additional pillow for my wife was delivered in 5 minutes. Reception was happy to book restaurants for us as well. Our room was ideal, high quality with a slate walled shower. There have been some negative comments about breakfasts but in our view these are misplaced. As the hotel has an excellent restaurant, each guest has individual fresh fruits, bread, meats etc.rather than a vast table laid out. More than happy to go back
Tried this hotel again after a few years. The room we had had a wonderful rooftop hot tub, which was extreely relaxing. The room however was not able to turn on the air conditioning (heating only until May) which resulted in a hot stuffy environment in a warm April. Some flexibility here would be useful. No offer to help with luggage despite stairs pre and post the lift. Good breakfast, but some instructions on the coffee machines would be useful. A bit Fawlty Towers overall.
My wife and I are age 63 and have travelled extensively. We were looking for a new country and culture to visit and after hearing from family members who had recently been to Barcelona we began looking at Catalonia. We were interested in visiting Barcelona but did not want the buzz of the big city preferring a more typical village along the Mediterranean coast. Through Trip Advisor and other web sites we found exactly what we were looking for along the Costa Dorauda in the Gran Claustre and Bruixes de Burriac restaurant in Altafulla, Spain, an hour south of Barcelona and near the amazingly preserved Roman remains in Tarragona. The hotel was in the ancient city center at the top of the hill next to an eleventh century castle still occupied by the same family since the seventeenth century and the equally impressive Church of St. Martin. The hotel was actually in an old convent. We stayed in the rooftop room with an outdoor patio and luxurious Jacuzzi from which there was a sweeping panorama of the Mediterranean and the entire village. What a treat. The staff was kind, polite, and helpful. The restaurant was incredible. Attractively designed and superbly serviced by the wait staff under the direction of Chef Jaume Drudis, a third generation Catalonian chef. The variety and quality of the food was superb with a la carte menu as well as multiple prix fixe menus of which we tried many. The wines and Cava were all delicious and the prices for food and wine were extremely reasonable. Breakfast which was included was also delightful and filling. We made day trips to Barcelona and Tarragona from this location. While you might think the village of Altafulla has little to offer, every day held a new and interesting adventure like eating Paella at a beachside restaurant, visiting Roman ruins near the beach, watching bicycle acrobatic competitions near the hotel, the building of human towers, another Catalonian tradition, in the town square on a Sunday afternoon after attending a beautiful Mass at St. Martin. Everyone in the town including merchants and lunch spots were welcoming. We would love to make this an annual trip to enjoy the hotel, food, and lovely people.
Gran Claustre is in a very nice location in a beautiful old village and beautiful buildings. What they made out of it is the Spanish word for cheap and lousy.... "CUTRE". everywhere where they could save money , they did. or did you ever have breakfast in the basement of a hotel? and when you ask if you can at least sit by a courtyard window (tables of the regular hotel restaurant, street level) their first answer is : NO , it s already set up for lunch.... Coffee machines on a breakfast buffet is horrible when you have to line up for your coffee. however, standard rooms are very small, and full of furniture. Beds too soft and also small and not much light but ok that s how the building is located. Bathroom amatures like shower heads etc all plastic/light. SPA... small and ok , but as it s small and people do not want to share all the time bassins and saunas (as many couples coming to this place), they let far too many people in at the same time... should be controlled much better.
Never seen such a poor service. We made a reservation for this Hotel and we contacted them several times to finalise something about our reservation. After 5 phone calls and more than 3 emails, we still did not get an answer. It would be great to talk to the director as politely we asked over the phone several times.
We popped in for a drink and the staff were very pleasant. By lighting the patio heater and providing peanuts with the drink they provided a pleasant ambience and nice surroundings. We would certainly drop in again and perhaps stay the night. The town is stunning and the local beach beautifully quiet at this time of the year.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Karting Altafulla, Hotel Gran Claustre Restaurant & Spa is within a mile (2 km) of Dels Munts Roman Villa. This 39-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool. Cala de la Mora and Cala Fonda are also close to this Altafulla hotel.
Enjoy a leisurely bite to eat at Bruixes de Burriac, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start your day off with cooked-to-order breakfast, available for a fee.
All 39 air-conditioned rooms provide minibars, free bottled water, and safes. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers, free toiletries, and bathrobes.
Guests staying at Hotel Gran Claustre Restaurant & Spa enjoy access to a full-service spa, an outdoor pool, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 550 reviews