Esplai Hotel3.0 out of 5.0
Recent guest reviews
Booked a four day sunshine break for 3 adults. Arrived in the middle of the night and was greeted by night porter/security guard. First impression was that the pool was very small and the rooms were a little grubby and tired. The beds were not particularly comfortable but the maids were happy to give us more pillows when asked. The air conditioning was loud. The following morning was better, cheery staff and plenty of variety for breakfast, tables were cleared quickly. The pool bar was manned by a very friendly lady who was able to help with all inclusive - basically everything is included, cocktails, ice cream, everything. The pool snack bar is well stocked with toastie ingredients that you put together and pass to the bar to toast, chicken, pitta, burgers, hot dogs and chips. Was lovely for the first couple of days but became a bit samey. The staff in the bar were efficient and friendly. There were plenty of sunbeds as the area opens at 9 and vast majority of guests are late sleepers (clubbers maybe?) and so the pool was adequate. Lunch and dinner were ok. Could always find something to eat even if it wasn't particularly inspiring. There was always plenty of salad and a fantastic variety of fresh fruit available. The nearby beach is pretty but very steep and the sand is very gritty, an odd observation, however you will understand if you stand on it barefoot! Flip flops are a must!!! The little old town is a short walk away and worth a visit, especially in the evening. It is very pretty and has lots of shops. All in all it was good for a cheap get away but I would not stay for longer than 4 days.
Not a hotel to bring a family to, full of drunken teenagers that have no respect for other guests at 5 in the morning, rooms are tiny for a family of 4, beds are hard my back is in bits, food always cold.staff are friendly but there's nothing to do in the hotel no entertainment at night, would not recommend this hotel if your booking for a family
Went here as a group of friends (12) bit worried as reviews were poor on arrival checked in quickly we had a room on 6th floor next to our friends Positives great staff especially the bar staff (thanks all) no rush for beds gate opens at 9 and about 3 in the que all the young groups didnt get up til 4-5 u could get a bed most times.centrally located for all clubs x shops rooms cleaned everyday snackbar by the pool was brill we only went to resteraunt 4-5 times(nothing special)sister hotel up the road had all the entertainment best to book if you have young kids bon repos Negatives Food in restaraunt ok say a 3 pizza salads etc if you came down for tea at 7 you would be in a cue of 100 youngsters so better to come down 7.30-8 but not too late be nothing left. No security untill 10 o clock with large groups of 20yr old should have them arond earlier Also large groups checking in x out and filling reception with suitcases and sleeping on setees waiting for transfers for hours Also no entertainment whatsoever could hv backround music around the pool nor just in pool bar Over all great a little noisy at night sometimes but ok and they are building a supermarket at the back of hotel very noisy with heavy machinery we were all above it but nothing to do with hotel. On your 1-2 day go on the little train €2.50 it takes you all around and you can see where things are also outside the hotel a place called joes bar by roundabout lovely english food for a change. All in all i would go back again but this is a party town at night early hours👍😎
Having booked the Hotel before reading the reviews in full(big mistake) we weren't too sure what we were going to arrive to. Pros Although the pool is small due to the demographic of guests at the hotel sun beds around the pool are available without having to get up at 7 in the morning, and in the morning the pool is not very busy, it gets busier in the afternoon when a lot of the guests get up. The staff are extremely helpful and the bar staff provided excellent service. The token system is brilliant, it means there is no glasses lying around and therefore no wasps or masses of ants . It also means that people can't order lots of drinks at the same time leading to no queues at the bar. Although there were a lot of younger guests they were polite and respectful and we saw no aggressive behaviour during our 11 day visit. You can also use the facilities at the sister hotel which is literally 5 mins down the road Cons If you like your sleep don't come here. Younger elements play music in their rooms till approx. 11 pm, security ensure this is kept under control and act if you complain, They then all go out. The front rooms of the hotel are within 100 metres of 2 night clubs and a restaurant that plays live music until 6 o clock in the morning Walls are paper thin so when the returning hoards arrive at 6 in the morning (or earlier) you can hear every word together with the slamming shut of the heavy room fire doors and further music . The food is limited in choice but what there is ok. At busy times you have to queue to enter the food room as not big enough for the number of guests. Maids come everyday but seem be unable to sweep or clean under the beds. The poolside toilets were grim. For info - showers to use once you have lost your room (and you have a late flight) are at the poolside or you can use the two in the pool side toilets. There is no courtesy room. Some of our party had rooms at the rear of the hotel, and where woken every morning by workmen building a new supermarket next door to the hotel I If you want to party this might be the hotel for you, otherwise be aware. I understand the phrase you get what you pay for, but I have been to other 3 star hotels and this is by far the worst
We came back from this hotel last week. We booked a four night cheap family stay. I went with an open mind after reading the reviews, and bearing the price in mind. I can honestly say, I just didn't prepare my family, or myself enough! My boys are 16 mths and 5yrs old. When you arrive to this 'family friendly hotel' you are greated with approx 30 steps to climb up to get into reception, no lift. So we carried the luggage up, then the hubby came down to assist with the pram. We fought our way through, a crowd of young drunk Germans to the 24hr manned reception, and was greated by a security guard (no reception staff available) given our room (410), and no other details. Our children were hungry after a long day travelling, so asked if they could have a butty (we were all inclusive), we were told no. Get to our small family room, with no cot or bottle making facilities, which had been requested upon booking. It had a very small dinosaur TV on the wall, so high up, it was touching the ceiling, we'd of broke our necks trying to watch that! Then there was the bathroom.... No words, it would turn your stomach! In the morning, looking out over the balcony and those drunk German 'children' had put their beds onto the balcony, and Litraly at it like rabbits, no care for who could see, or if young eyes were around. We went down for breakfast at 8.50, it finishes at 9.30, and greated too bread, cereal, three pieces of cold bacon and a cold, lonely egg! I just wanted to cry!!! Breakfast was the final straw so I went to complain. If your looking for a holiday with extremely helpful, understanding and empathetic staff, then this is the place for you. They moved us rooms and informed us we could use the sister hotel down the road... What a saving grace! That's were we ate, used the pool and attended the children's entertainment, because to be frank, the Esplai is not a place for children, it is more suited to a German youth hostel. Couple of tips... The swimming pool is extremely deep, and the drop into the baby pool is far, so I couldn't let the baby play around the pool. The spa doesn't work. Be quick when using the lift. The sensor on both doors is broke, the door closes before u fully enter or exit. Considering I took into account the price and knew not to have high expectations, we were extremely disappointed. Whilst it was a cheap break, money still isn't free, and we felt we didn't get any value for money.
To be honest I don't see the reason why there's so many negative reviews on here for this place We stayed here in August 2016 .. myself and my gf. Both mid twenties. My sister in law her husband and 2 kids. Both 13 / 14 and his mum an dad (in 60s) Arrived late at night and in the darkness we wasn't waiting the pool thinking we wouldn't all fit in it together if I'm honest. We were given one end of a corridor on the third floor. Myself and my gf were lucky that we overlooked the front of the hotel and down the strip to the sea. My in laws were looking back over a dusty car park and another hotel in the distance. But as we barely spent time in rooms they didn't mind this. We had ample balcony with nice clean bathrooms and bedrooms. In the light of day the pool seemed much bigger. Ample sun loungers and the pool side bar was great There was ample choice at breakfast. Sausage bacon egg toast. Pastries cheeses and hams etc with fresh juices and water available as well as a machine for tea coffee hot chocolate etc. During the day the pool side bar serves burgers, hot dogs and chips and chicken meat. As well as a table with bread cheeses and ham etc so you can make a sandwich and ask for it toasted. You are given wrist bands depending on board basis. We were all all inclusive. And also given a poker chips counter in order to get a drink. You swap the poker chips at the bar for a drink. Then swap the empty drink for a poker chip or another drink... some people seemed to find this annoying but it's a good system for ensuring glasses aren't floating in the pool and are returned to the bar. By the end of the week we had about 30 chips we passed along to another family as the kids would collect empty glasses left to blow around and swap for chips. The hotel is about a 10 min walk down the main strip to the beach, there is a bus stop to catch the shuttle train to the train station nearby and the train station is only a 20 mins walk down past the shops and bars if you'd prefer to walk We took a train both times we've been to the area to go into Barcelona. Think it is around 10 euro return. Would definitely recommend this. The area is full of bars, restaurants and shops to browse or take a drink in. There is a sister hotel to the Esplai, the Bon Repos hotel which has more entertainment and is only a 5 min walk down the same road. Your all inclusive wristbands allow access to drinks and food in both which we found great when fancying a different scene of an evening whilst still taking advantage of the all inclusive basis. There was admittedly an awful lot of young Polish, French and German children. About 15-18 it seemed as most wasn't allowed alcohol at the bar but would order coke then top it up themselves. They could be a little loud on the balcony before heading out for the night but mostly were polite and courteous when passing. In fact one of the 14 year old girls with us was trying to flirt with one of them, whom when he found out her age said "your too young, go to bed". Embarrassing for her, but we found it hilarious and showed they seemed a sensible bunch. Not meaning to rant on, but overall for a 500 per person holiday in the height of summer we were very happy. Clean pool and rooms. Decent food. Unlimited drinks and ice cream through the day. And right in the centre of it all. Enjoyed it so much we've just booked for 13 of my family to return this year. But to the Bon Repos hotel as we found it more friendly for younger children due to play room and games areas. Would recommend to anyone wanting a no frills all inclusive holiday in a good lively area. I've stayed in a 5 star hotel in the past and fair enough your pampered and everything is amazing. However this was much more reasonable in price so I wasn't expecting the same standards. But it was above the standards I was expecting. Can't wait to return this year as the area is splendid. Also must note that out at sea about 1/2 mile down the beach in the summer months is an inflatable bouncy castle type obsticle course which is around 10 euro a person for an hour and is incredibly fun for all.
Really a very disappointing hotel. We couldn't wait to leave and couldn't think of one redeeming feature. First time staying in a hotel in which we considered ending the holiday early. But instead we stayed and just used the hotel as a base to try to sleep in. Bad food, bad facilities, loud. Not suitable at all for any group other than young teens who want to get drunk. Needs a lot of TLC. Staff are friendly however. Shame that can't rescue the hotel. Cheap and not so cheerful. Avoid if you need sleep and some class i'm afraid.
You can choose this hotel if you want to pay less....the receptionists are great , they give you all the information you need; it's located central near a blue flag beach.The food is almost the same every day, but you eat something ok most of the days;it's not very very clean, but you find certain the conditions you pay.Good to choose if you plan a low-cost holiday!
Lovely staff who was really serviceminded. Ok food. Close to the beach and town. But the hotell was really worn out. I couldn´t close the door to the balcony and the view from my balcony was horrible, an abandoned poolarea. Pretty bad wi-fi. I had ants in my bathroom as well.
Accommodation at this hotel was provided as part of a tournament booking, so there was a level of trepidation about the Esplai after reading some reviews. I can honestly say that this hotel provided welcoming staff, comfortable rooms, tasty food if a little unimaginative, a good swimming pool and a great location for the beach. It is possible to always find something to complain about but at the end of the day it's a 3 star hotel and it provides 3 star room and food!
Reviews from Trip Advisor
24% of guests recommend this hotelTotal of 218 reviews