Weak internet so WiFi signal mediocre at best and with no cable and raining all week w/ no beach we didn’t have a lot of options or things to do at the house.
The A/C worked well in living room and Master, but the back half of house was significantly hotter then the front so our kids had to sleep in living room.
It rained a lot through out the week and we noticed a significant leak in the back bedroom via the exterior door of the room. We called to notify property management company, they arrived to look at it and said there was nothing they could do about it & the owner of property needed to fix it. He said, “I know that’s not what you want to hear but there’s nothing I can do about it, I can give you an extra towel to put down on the floor.”
The water from the leak puddled approximately 50% of the room floor so that room was unusable during our stay.
The house was clean, but the property itself definitely didn’t meet our expectations, especially in the pool area. We couldn’t find the light switches for the pool area in the evening hours. There were overgrown weeds, the pool gate was held up with a bungee cord wrapped around a bush. Overall, the exterior of the property needs an overhauled maintenance program.
The master bedroom bed mattress was very uncomfortable and left us with aching backs. It was a sleep number mattress, but it must have been the first model as it was horrible. There was an ironing board, but no iron and we called to inquire if there was one and we couldn’t find it and they advised they don’t require their homeowners to provide an iron, so we had wrinkled clothes during our stay as well.
The customer service from the property management company was very poor and not very helpful with anything.
As we were preparing to leave the day of check-out the cleaning lady showed up early and asked to use our restroom, that was concerning and unprofessional as we were still in the process of packing up. A few minutes later she proceeded to let herself in without knocking, which of course frightened our children as there was a stranger in the house. I had to ask her to wait outside as we finished up and unfortunately had to ask very sternly after she refused.
Overall, if the homeowners took immediate action and invested in aforementioned items & found better Mngt. this place would be great, but as it stands, currently I could never rent this property again nor would I recommend it
INCONVENIENT