When we arrived, we found dirty socks and the temperature in the house was 80 degrees. I immediately started communicating with the host. The host said they would send someone out to look at the AC. We thought we would make the best of it and swim in the heated pool, but the pool was not heated! I again got with the host who told me that the pool was so big (which it was not) that it would take awhile to heat up and asked if I still wanted it. I told her yes because my grandchildren were looking forward to it. She said she would send maintenance out. The AC repairman showed up and attempted to fix the AC and left without saying anything. I contacted the host to inquire about the Ac and pool. She said they could not fix the air so someone would be bringing window units and that the Maintenance person for the pool would either be by that night or early morning to start the pool. The Maintenance person arrived with only 2 window units and I asked him to at least put them in the bedrooms upstairs. He did, and when he left, my grandson turned on the light in the bedroom and the power went out. I again contacted the host to inquire about the air, power being out, and the pool. She answered me back by saying the power may be a GFI from the bathroom. I told her that did not work, so they sent someone out. My kids and grandkids were miserable sleeping in the house because it was hot. I am trying to finish typing my review but spacing in the box does not allow. Terrible Experience,