Comfort Inn2.5 out of 5.0
Recent guest reviews
I stopped in Cornwall while moving my little ones and dogs to Ontario and was very disappointed. First of all, I had had a really bad day, lost my bank card and was exhausted. The lady at the front desk didn't seem very empathetic and was not the most helpful. She said I had to pay a 150 dollar deposit and it would have to come out of my account. I had a visa debit and that was never an issue before, the card acts as a credit card. She failed to tell me that I would need to return in the morning to check out to get my deposit back. I have not had to do so at any other hotel with the same card. I left the room as per usual assuming the money would be on my card. Once I arrived in Barrie I called and they told me I needed to give them my card to get my money back. NO ONE TOLD ME THIS THE NIGHT BEFORE. The hotel was under construction, obviously due to the sawdust all over the floors and bits and pieces of wood and materials left all over the hallways. Construction workers were living in the rooms. There was a thunder and lightening storm and apparently it sets off the fire alarm??? It went off for about 45 minutes and woke up my two kids who I had just gotten to sleep. This was honestly the worst stay I have ever had at a hotel that cost me over 130 dollars! Avoid this place at all cost!!!
Excellent staff and breakfast is really good. Rooms clean and ambiance nice. Close to city and easy access to highway. You would always have friendly service 24 hours. Breakfast is served with a smile and good food choices.
We usually use this motel as a stop over on our way to Brantford Ontario. We like that it is pet friendly. It has always been clean, but this time they are in the process of renovating and we got one of the new rooms! Everything was beautiful, but of course the price went up which is a given. There are a few fast food places close by and shopping is easy to get to by car. Staff is friendly, we usually book on line before hand so check in is smooth and easy.
This was a last minute booking. We booked same day and was able to get a room with two beds. The property is under renovation and we were fortunate to get a renovated room. We checked in at 11 pm and front desk staff was pleasant. Parking is included, it is right off the highway. We weren't expecting much, but when we opened our room door we were happy to see a freshly renovated room. New carpet, furniture, linens and bathroom. The room was clean and smelled fresh and clean. On top of that there was a complimentary breakfast. The best thing about our stay was the lovely Sandra in the breakfast room. She is not only amazing, she is so hospitable and welcoming. She made cinnamon sugar waffles for us and just overall made us extremely feel comfortable and welcome. Thank you Sandra for taking care of us!
When we opened the door to the room it smelled so musty. I had to buy febreeze to get rid of the smell. The t.v. was small and old. Furnishings were also old. I think some of the rooms are renovated but not this one. My son was in a room upstairs and said his tv was bigger but the room was smaller. The breakfast was ok and the pool looked clean.
the bedrooms need to be renovated bed uncomfortable brown runs in toilet bowl nice hotel but need major renovations we have cancelled our October Reservations we where aLSO OVERCHARGED THIS WEEKEND AFTER WE LEFT Great location but if you want to compete with Best WESTERN AND rAMADA iNN WAKE UP AND TREAST gUESTS ACCORDINGLY
I stayed for two nights--beautiful renovated room. The room had a microwave and a fridge which came in handy. There is an indoor poor as well as an exercise room. The breakfast offers a variety of foods--the waffles were delicious.
Nice large comfortable room with good bed and shower adequate breakfast with plenty of seating. A great Italian Restaurant just across the street as well. Didn't try the pool but it was open. It's now supposedly smoke free but our room reeked of past tobacco use. We asked the front desk for air freshener so as not to be hit with their $250.00 fine. As we were to tired to go on. Everything else was great!
Yes I can go on and on about how the rooms are dated. That being said they are in the process of renovating, which is good enough for me. I was not staying at the hotel to stay indoors and admire the room décor. The staff at the front lobby was nothing but respectful and bettered the mood that I was in when I arrived. Like a breath of fresh air. Very polite, and well mannered. Our rooms were not ready when we arrived at 13h00, which is fine I had things to do in town regardless. When we returned around 14h30 our rooms were good to go. They were clean and on the main floor. Easy access to the vehicles is always a plus for me. I went to the pool a few times with my little guy and he was very entertained. The salt water as opposed to chlorine is so much better. The pool however was not heated. Apparently the heater was broken. My friend was told the pool was about at a 77. I would say more around 76.5 . I was ok after the shaking stopped. My little guy couldn't handle the cold like I could. During the summer months it wouldn't have been an issue but during the winter, a warmer pool would have been nice. Breakfast the next morning was wonderful. Scrambled eggs, Breakfast sausage, and a waffle maker. The sausages were delicious, kind of hard to mess up scrambled eggs, and I loved the waffle maker. The only con was an employee sat in the room and I felt as though she was starring us down. As a joke I called her the food police. She didn't seem to be in a good mood. It felt as though I was being watched the whole time. Yes the rooms are dated, but if you want to stay at a place where the staff are polite, and the food is delicious, and its location is perfect. Minutes within restaurants, and stores. This is the place!!! Will stay there again if ever we return to Cornwall!!!
An unplanned stay after a friend's wedding. This hotel has it's age. The good: Room was decent size. They have complementary toiletries which we use as our stay was unplanned. Big pool area. Bed was big. We asked for extra towels and pillows and we got them. Breakfast was actually good. One of the front clerk was very nice and friendly. The bad: Bed was too hard and rocky, when one moved, the other woke up. Warmer and AC, although working correctly, were loud and old. Tapestry and cocking job in bathroom is horribly done. Ceilings had holes in there and one side looks like it was coming down. TV system was not always working. Pool was FREEZING! When you enter the hallway, you are hit with a "sweaty" stench. Aside from one frontal clerk, the rest of the personnel was awful and indifferent, shoutout to the breakfast worker who just sat at a table, never welcomed us, and kept going out for a smoke. For the price we paid, the quality was good. But if you are used to a higher standard of hotel, avoid!
Located within a 5-minute walk of Archie's Family Golf Centre, Comfort Inn is within 2 miles (3 km) of Guindon Park. This 110-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Cornwall, it's also near St. Lawrence Power Development and Seaway International Bridge.
Free hot/cold buffet breakfast is included with your stay and awaits you on weekdays from 6:30 AM to 9:30 AM.
All of Comfort Inn's 110 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and ironing boards.
Guests staying at Comfort Inn enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 190 reviews