This is the furthest I've ever traveled from the U.S., so I had a few surprises. There was no ice machine here, ice has to be purchased at nearby markets, apparently ice is an American custom. The first 5 days of my stay, the pool was being treated and was unavailable. Perhaps a discount on the room rate could have been issued? The small t.v. had 5 channels, all snowy. There was a coffee maker, but coffee had to be purchased at a market as well. The handheld shower handle hooks on the wall were broken, so the handle just laid over the knobs. However, the view from my patio was AMAZING!