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ProfilHotels Mercur

3.0 star property

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Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Interior entrance
Daily buffet breakfast (DKK 180 per person)
Desk, bed sheets
Classic Queen Room Four | Desk, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪6 min walk‬
  • Place, City Hall Square
    ‪6 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪20 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, ProfilHotels Mercur is within a 10-minute walk of popular sights such as Tivoli Gardens and City Hall Square. This 119-room, 3-star hotel welcomes guests with conveniences like a business center, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Tivoli Gardens - 6 min walk - 0.3 miles
  • City Hall Square - 6 min walk - 0.3 miles
  • Copenhagen City Hall - 7 min walk - 0.4 miles
  • Strøget - 7 min walk - 0.4 miles
  • University of Copenhagen - 10 min walk - 0.6 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 27 min drive

Restaurants

  • ‪Royal Bar - ‬4 min walk
  • ‪Ø12 Coffee and Eatery - ‬5 min walk
  • ‪Axelborg Bodega - ‬5 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Social Brew - ‬2 min walk

About this property

ProfilHotels Mercur

Guests of ProfilHotels Mercur enjoy free WiFi in public areas, an outdoor tennis court, and a business center. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a computer station, a water dispenser, and a TV in a common area.
32-inch flat-screen TVs come with cable channels. Electric kettles, hair dryers, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DKK 300 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for DKK 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is free cancellation available at ProfilHotels Mercur?

ProfilHotels Mercur offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see around ProfilHotels Mercur?

This hotel is situated in Copenhagen City Centre within a 10-minute walk of Tivoli Gardens, City Hall Square, and Strøget. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Is there parking available at ProfilHotels Mercur?

Yes, there is electric car charging available.

Does ProfilHotels Mercur feature a casino?

No, ProfilHotels Mercur doesn't have a casino.

Will I find an indoor pool at ProfilHotels Mercur?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ProfilHotels Mercur?

Couples staying at this hotel will appreciate amenities like an outdoor tennis court plus some guestrooms include city views and bathrobes.

Does ProfilHotels Mercur have a hot tub?

No, there isn't a spa tub at this hotel.

Does ProfilHotels Mercur have a restaurant with a breakfast menu?

ProfilHotels Mercur offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will ProfilHotels Mercur allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ProfilHotels Mercur for a fee of DKK 300 per pet, per night.

Are there connecting rooms at ProfilHotels Mercur?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ProfilHotels Mercur?

The closest major airport to ProfilHotels Mercur is Copenhagen Airport, Kastrup (CPH), which is 8.7 mi away (27 minutes by car). Another top airport is Copenhagen (RKE-Roskilde), which is located 25.4 mi away (47-minute drive).

Are there rooms with balconies at ProfilHotels Mercur?

No, at ProfilHotels Mercur, there aren't any guestrooms that list a balcony.

ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lars

We enjoyed our stay. Good central location
Stayed 3 nights in Nov 2025

6/10 Okay

Jørn

Liked: Cleanliness, room comfort
The internet on 6th floor is bad... I could not stream programs from YouSee on my PC If I wanted a late checkout (15.30) you would charge me 200kr pr hour, which is very steep. I brought dinner to my room and borrowed knife and fork - but I could not borrow a plate??? The staff at reception and housekeeping were polite. Overall I had a nice stay. But the above issues were a nuissance. Best Joern Hald
Stayed 3 nights in Nov 2025

4/10 Poor

julie

Stayed 2 nights in Nov 2025

8/10 Good

Ole

Stayed 3 nights in Nov 2025

10/10 Excellent

Ann-Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Georgia

Stayed 2 nights in Nov 2025

6/10 Okay

Vegard

Stayed 2 nights in Nov 2025

8/10 Good

Dorthe

Disliked: Amenities
Beliggenhet
Wiew from the room in 6th floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities
La chambre et l emplacement
Stayed 2 nights in Nov 2025

8/10 Good

Mollie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fab
Stayed 2 nights in Nov 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very comfortable bed, and room was clean. Breakfast was very good. Good variety of options for breakfast including milk alternatives. The shower is not separate from the rest of the bathroom though.
Stayed 4 nights in Nov 2025

2/10 Terrible

Rasmus

Liked: Cleanliness
Disliked: Staff & service
Tjek ind foregik ekstremt uprofessionelt. Housekeeping vadede ind 2 gang i løbet af morgenen. Igen utroligt uprofessionelt
Stayed 1 night in Nov 2025

8/10 Good

Anupam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Location was good. Room service was average.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heléne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Erika

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, location was great, quite literally really close distance to Stroget and Nyhavn and essentially everything you want to do. Groceries really close, safe area, great common area. Only problem was the shower. There was not any water pressure and nothing could be done about it. Otherwise was great.
Stayed 2 nights in Nov 2025

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had what we needed. It was basic. There was no aircon which meant the room was very hot and stuffy. It was too noisy to keep the window open at night. No English breakfast tea or milk provided in the room. Room was rather dated, could do with a refurb. Bed was very soft and hot. Shower was pretty good but had to get into a high sided bath to shower. Bath was tiny so hardly worth being there. Good soap/body wash etc provided. Safe didn’t work. No drawers or shelves for clothing which meant keeping in case, something I hate. Breakfast facilities were great. All staff were very helpful. Only got bottled water in room on first day of stay. Great location for access to the city centre, sights etc and for travel outside. It was clean and tidy too.
Stayed 3 nights in Nov 2025

8/10 Good

Mette Kamstrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Great for an amazing spot in an expensive city. Breakfast is decent for the price and staff are attentive and the room for the price is great! Only downside is the key system... the keys frequently lose charge even if left in the room, and while the staff persistently blamed us, I can assure them, while I had a good stay, if the key stays in the room, it is not my fault the door/master electricity charge gets lost.
Stayed 5 nights in Nov 2025

2/10 Terrible

Laila

Stayed 1 night in Nov 2025

8/10 Good

Malik

Traveled with family
Liked: Staff & service
Ja
Stayed 1 night in Nov 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities
Yes, it is a bit of a worned out hotel. But you'd know that if you read the reviews. It had what I needed
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathon

Stayed 1 night in Oct 2025

4/10 Poor

Peter

Stayed 1 night in Oct 2025

8/10 Good

Ulla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and breakfast.
Stayed 3 nights in Oct 2025