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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, 5-minute walk to Tivoli Gardens

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Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Lobby
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room | Desk, bed sheets
Classic Queen Room Four | Desk, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, City Hall Square
    ‪4 min walk‬
  • Place, Strøget
    ‪6 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(13 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(95 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.0 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, ProfilHotels Mercur is within a 10-minute walk of popular sights such as Tivoli Gardens and City Hall Square. This 119-room, 3-star hotel welcomes guests with conveniences like a business center, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Wallmans Circus Building - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • City Hall Square - 4 min walk - 0.3 miles
  • Copenhagen City Hall - 6 min walk - 0.3 miles
  • Strøget - 6 min walk - 0.4 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 25 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Social Brew - ‬2 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Phở Hànôi - ‬2 min walk

About this property

ProfilHotels Mercur

Hotel with an outdoor tennis court, 5-minute walk to Tivoli Gardens
Guests of ProfilHotels Mercur enjoy free WiFi in public areas, an outdoor tennis court, and a business center. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, a water dispenser, and a TV in a common area.
32-inch flat-screen TVs come with cable channels. Electric kettles, hair dryers, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DKK 300 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for DKK 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is free cancellation available at ProfilHotels Mercur?

ProfilHotels Mercur offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at ProfilHotels Mercur?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at ProfilHotels Mercur on Dec 9, 2025 start from $121.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ProfilHotels Mercur?

This hotel is situated in Copenhagen City Centre within a 10-minute walk of Tivoli Gardens, City Hall Square, and Strøget. You'll also find Nyhavn and Royal Arena within a short drive.

Is parking available on site at ProfilHotels Mercur?

Yes, there is electric car charging available.

Does ProfilHotels Mercur feature a casino?

No, ProfilHotels Mercur doesn't have a casino.

Will I find an indoor pool at ProfilHotels Mercur?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ProfilHotels Mercur?

Couples staying at this hotel will appreciate amenities like an outdoor tennis court plus some guestrooms include city views and bathrobes.

Are there hot tubs at ProfilHotels Mercur?

No, there isn't a spa tub at this hotel.

Does ProfilHotels Mercur have a restaurant with a breakfast menu?

ProfilHotels Mercur offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will ProfilHotels Mercur allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ProfilHotels Mercur for a fee of DKK 300 per pet, per night.

Are there connecting rooms at ProfilHotels Mercur?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ProfilHotels Mercur?

The closest major airport to ProfilHotels Mercur is Copenhagen Airport, Kastrup (CPH), which is 8.7 mi away (25 minutes by car).

Can I book a room with a balcony at ProfilHotels Mercur?

No, there aren't any guestrooms with balconies at ProfilHotels Mercur.

Reviews

ProfilHotels Mercur Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 1031 reviews
Rating 8 - Good. 448 out of 1031 reviews
Rating 6 - Okay. 173 out of 1031 reviews
Rating 4 - Poor. 64 out of 1031 reviews
Rating 2 - Terrible. 27 out of 1031 reviews

Reviews

10/10 Excellent

Karin

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Poul Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Good breakfast. Convenient to walk into the city and also a metro outside.
Stayed 2 nights in Aug 2025

8/10 Good

Carsten

Business traveler
Liked: Cleanliness, staff & service

Ok Hotel

Stayed 1 night in Aug 2025

10/10 Excellent

Ma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Breakfast was excellent. Staff are friendly and helpful. Hotel is only few minutes walk to train station, hop on and off station and Tivoli. Happy to stay here again.
Stayed 4 nights in Aug 2025

6/10 Okay

Flemming

Stayed 1 night in Aug 2025

2/10 Terrible

Rune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

The toilet did not work and the water could not run through the sink. Bad experience😡😡
Stayed 1 night in Aug 2025

2/10 Terrible

Shichuang

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Karin

Traveled with group
Liked: Cleanliness
We had a fine time. To short a stay
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

6/10 Okay

Renata

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not even one English speaking tv chanel
Stayed 3 nights in Aug 2025

8/10 Good

Peder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 2 blocks from train station. No air conditioning, but they did have a little fan. No fridge and no ice for drinks. Breakfast buffet was good. Was tub/ shower. Beds were very soft .
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Riku

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Louis

Stayed 1 night in Aug 2025

4/10 Poor

bengt

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Didier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Azrrik

Disliked: Staff & service, property conditions & facilities

Old and run down.

The hotel is situated in a great location. The bathroom floods whenever you take a shower because the water drains so slow. The views from the top floor balconies are amazing, but the train noise makes it hard to sleep.
Stayed 3 nights in Aug 2025

10/10 Excellent

darren

Stayed 2 nights in Aug 2025

8/10 Good

Michael, East Yorkshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good to set you up for the day
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Nice room with comfortable beds. Breakfast was perfect and not expensive, A lot of trains outside but no problem for us.
Stayed 2 nights in Jul 2025

6/10 Okay

Carsten

Liked: Cleanliness, staff & service
The second bed was poor. The temperature in our room could not be adjusted, and nobody answered our call when we tried to reach the reception, so we had to sleep at 25 degrees heat.
Stayed 1 night in Aug 2025