Took a $20 deposit and didn't refund it as told it would go back on my card at checkout. Upstairs noise kept us up all night long. Not a quiet hotel. Wouldn't stay here again.
I would prefer to have bigger trash bins in the room. We had to pack some trash and throw it in the outside garbage bin.
No housekeeping available everyday
We were impressed with the facility, the service of the staff, and the value for our money.
It took forever to check in but the fitness room was nice.
The property was fine & the hotel was clean. The breakfast was really good.
Convenience to just about everything,groceries,small restaurants and much more.
The cost to stay is reasonable and breakfast included
Hotel was conveniently located and had nice amenities such as hot breakfast, workout facility and swimming pool.
Great Location for easy access to The Woodland without having to spend time on the service roads or I-45.
Nice hotel. Convenient. Typical room. The chair in the room was good to work in and comfortable.
I would like to receive a receipt upon checkout, but was told it would be emailed. Three days later I called back, was put on hold for eight minutes, and was informed that the only receipt I would receive is the one from Orbitz when I booked the rooms. I would like to have a receipt upon checkout showing no additional charges were made. This was a first for me.
The hotel is fine and it is clean. However I have stayed at this hotel twice in the past month. The first time when I checked in about 11:00 at night I was informed there was a computer glitch and my reserved room was not cleaned. The desk attendant said he personally put on clean bed sheets and bathroom linens but it wasn't as good as if the housekeeping staff did it. Ok stuff happens and I made it through that first night fine. When I checked in for my second stay I arrived at midnight and was informed the boiler had broken down but it had been repaired and they were waiting on the City to come and inspect the repair so the gas could be turned back on. He was convinced the City would be there soon. I was skeptical of his statement. He then went on to tell the City told him they would be there shortly after midnight.......a government inspection group working past 5:00 pm......are you serious? Needless to say in the morning there was no hot water and when I called first desk I was told they are just finishing the repair and it should be up in about 30-45 minutes. I doubt I will stay there again, but besides not being completely honest in what they tell their guests, it is an OK place to stay if you are business traveling and will only be there a day or two.
I've stayed here twice. The rooms are comfy and quiet. The only thing I would improve is their water pressure. The rest is great!
Had a positive experience! Very clean and friendly staff!would recommend this hotel!
We were in town for just a short stay, but we were impressed with the staff and the cleanliness of our room. The beds were very comfortable, everything was just right! The complimentary breakfast was superb! We'll definitely recommend to anyone looking for a very nice place to stay and relax.
Located within a mile (2 km) of Avantis Healthcare, Holiday Inn & Suites Spring- The Woodlands Area is within 3 miles (5 km) of ExxonMobil Campus. This hotel has 120 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
For your convenience, a buffet breakfast is served each morning for a fee. The onsite restaurant is perfect for a quick bite to eat.
The 120 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also standard. Housekeeping is available on request.
At Holiday Inn & Suites Spring- The Woodlands Area, guests enjoy an outdoor pool, a gym, and a sauna. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
Took a $20 deposit and didn't refund it as told it would go back on my card at checkout. Upstairs noise kept us up all night long. Not a quiet hotel. Wouldn't stay here again.
I would prefer to have bigger trash bins in the room. We had to pack some trash and throw it in the outside garbage bin.
No housekeeping available everyday
We were impressed with the facility, the service of the staff, and the value for our money.
It took forever to check in but the fitness room was nice.
The property was fine & the hotel was clean. The breakfast was really good.
Convenience to just about everything,groceries,small restaurants and much more.
The cost to stay is reasonable and breakfast included
Hello Natasha, Thank you for letting us know of some of the things that you encountered on your stay with us. I apologize that you experienced some things that made you upset. Hopefully you will give us the opportunity to make sure you are well taken care of next time. Thank you for choosing Holiday Inn North Houston- Spring!