SureStay Studio by Best Western Conroe Downtown

2.5 star property
Hotel with free parking, in the vicinity of HCA Houston Healthcare Conroe

Choose dates to view prices

Photo gallery for SureStay Studio by Best Western Conroe Downtown

Exterior
Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1000 Cable St, Conroe, TX, 77301
  • Place, Candy Cane Park
    ‪9 min walk‬
  • Place, Conroe Art Gallery
    ‪13 min walk‬
  • Place, Crighton Theatre
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Conroe

Located 2.8 mi (4.6 km) from HCA Houston Healthcare Conroe, SureStay Studio by Best Western Conroe Downtown is within a 10-minute drive of other popular attractions like Conroe Outlet Mall. This 43-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Candy Cane Park - 9 min walk - 0.5 miles
  • Owen Theatre - 12 min walk - 0.7 miles
  • Conroe Art Gallery - 13 min walk - 0.7 miles
  • Crighton Theatre - 13 min walk - 0.7 miles
  • Heritage Museum of Montgomery County - 14 min walk - 0.7 miles

Getting around

  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Jack In The Box - ‬9 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Panda Express - ‬12 min walk

About this property

SureStay Studio by Best Western Conroe Downtown

Hotel with free parking, in the vicinity of HCA Houston Healthcare Conroe
SureStay Studio by Best Western Conroe Downtown features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 43-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and bathrobes. Kitchenettes, refrigerators, and microwaves are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 350 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (35 inches high)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Surestay Studio By Best Conroe
SureStay Studio by Best Western Conroe Downtown Hotel
SureStay Studio by Best Western Conroe Downtown Conroe
SureStay Studio by Best Western Conroe Downtown Hotel Conroe

Frequently asked questions

What's there to see close to SureStay Studio by Best Western Conroe Downtown?

This hotel is located in Conroe, a short 14-minute walk from Conroe Art Gallery and also 18 minutes on foot from Candy Cane Park. You'll also find Owen Theatre and Crighton Theatre less than a mile away.

Is parking available on site at SureStay Studio by Best Western Conroe Downtown?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Studio by Best Western Conroe Downtown feature a casino?

No, SureStay Studio by Best Western Conroe Downtown doesn't have a casino.

Will I find an indoor pool at SureStay Studio by Best Western Conroe Downtown?

No, there is no indoor pool at this hotel.

Is SureStay Studio by Best Western Conroe Downtown a good place to stay for couples?

Amenities that appeal to couples at this hotel include a kitchenette, free Internet access, and bathrobes.

Are there hot tubs at SureStay Studio by Best Western Conroe Downtown?

No, there isn't a spa tub at this hotel.

Does SureStay Studio by Best Western Conroe Downtown feature a restaurant that includes a breakfast menu?

No, SureStay Studio by Best Western Conroe Downtown doesn't have a restaurant that serves breakfast.

Does SureStay Studio by Best Western Conroe Downtown allow pets to stay free of charge?

No, pets aren't allowed at SureStay Studio by Best Western Conroe Downtown.

Are there connecting rooms at SureStay Studio by Best Western Conroe Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to SureStay Studio by Best Western Conroe Downtown?

The closest major airport to SureStay Studio by Best Western Conroe Downtown is George Bush Intercontinental Airport (IAH), which is about 23.8 mi away.

Are there rooms with balconies at SureStay Studio by Best Western Conroe Downtown?

No, at SureStay Studio by Best Western Conroe Downtown, there aren't any guestrooms that list a balcony.

SureStay Studio by Best Western Conroe Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 212 reviews
Rating 8 - Good. 52 out of 212 reviews
Rating 6 - Okay. 23 out of 212 reviews
Rating 4 - Poor. 19 out of 212 reviews
Rating 2 - Terrible. 16 out of 212 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities

Barking dog

The stay was fine until night time the residents next to me had a barking dog and they were arguing constantly finally they all got quiet and I was able to sleep
Stayed 1 night in Aug 2025

2/10 Terrible

Toi

Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite, helpful. I give them 5 star for service and cleaness. Rooms we're great. The manager was very nice 🙂.
Stayed 7 nights in Aug 2025

6/10 Okay

RYAN

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Bare bones but clean

The hotel is old, on a side street with some sketchiness, but I was travelling without my wife and it was fine for me. The building was clean, the room was clean, but the beds are old and definitely sag a bit. My room had a kitchenette with microwave, electric cooktop, dishwasher, and full size fridge but absolutely zero kitchen supplies: No plates or bowls, no cutlery, no dish soap or dishwasher soap, no utensils, no paper towels, no cutlery, no colander, no cutting boards...NOTHING. The ice machine looks like it has been broken forever, but you CAN get ice from the front desk. The room had a decent 42" (ish) TV and a couple of desk chairs and tables but no sitting chair or loveseat. The AC was cold but did not dehumidify - everything in the room was damp. The shower was hot and had above-average water pressure, but there was just shampoo - no conditioner, no body soap. They lock the front doors at 11 pm and there is no pad to unlock the doors with your room key on the front doors - you have to go around to the back, which is sketchier than the front, to gain entrance. The hotel is conveniently located for travel, right off of I-45.
Stayed 2 nights in Aug 2025

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Jessica

Business traveler
Disliked: Staff & service
We booked this hotel same day after unexpected travel delays forced us to completely reroute our plans. We arrived around 1:30am, exhausted and just hoping for a smooth check-in. Instead, we were met with a lecture - not a welcome. Despite the hotel listing a 24/7 front desk and Expedia showing check-in available until 2am, we were told we had missed the check-in window - 3pm - 11pm - and that our rooms had been given away. After a long day of travel, we had to argue just to get into the rooms we had already paid for. Cause of course we were charged. And if that wasn’t frustrating enough, we got another lecture in the morning about their check-in policy. If you plan on arriving late, I’d strongly recommend staying elsewhere. The hassle simply isn’t worth it.
Stayed 1 night in Jul 2025

2/10 Terrible

Shanna

The accommodations were adequate. But we paid in full at the time of booking then charged again at check in. We have spoke to them several times and so far no help.
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Yomara

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has no elevator so they try to stick you on the second floor first and you have to take the winding stairs and with alot of luggage etc, it can be a pain.. they have kitchenettes but there are no utensils, dishes or pans like the other suite hotels. There was mold in our restroom cieling that looked pretty bad.. The cart to transfer our belongs from car to room could only be used a certain way because it was taped together. The bolts and screws were on the cart but not installed.. just taped. The chair in the room almost collapsed as my daughter was trying to have her lunch.. when we looked the bolts and screws were on the floor.. The lady at the front desk was very nice and did state that they were a new hotel but based now on previous reviews, which i should have checked, they'd been open for a few years.. i will never, ever stay there again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

4/10 Poor

jody

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

You get what you pay for

So ill start off by saying the staff was great. Very nice. First there isnt an elevator. Next the place had an awful smell to the whole 2nd floor. The room was musty smelling as well. The TV had no sound and the walls are thin.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was clean. Everyone was friendly. It was close to the racetrack exactly what we needed.
Stayed 3 nights in Feb 2025

2/10 Terrible

Demetria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not safe for an individual. The peep hole in the hotel room was broken and had a tissue sticking out of the hole. Worst hotel ever! Do not get a hotel here.
Stayed 8 nights in May 2025

10/10 Excellent

Jennifer, HOUSTON

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, and the staff was extremely helpful.
Stayed 1 night in May 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect,but the AC unit didn’t seem to cool the room.
Stayed 1 night in May 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini cacay

Its a nice place, there was hair in restroom floor and i killed a cockroach. When they replenished coffee, they didn't leave any sugar, so couldn't drink it
Stayed 2 nights in May 2025

8/10 Good

James

Business traveler, Traveled with pets
Liked: Cleanliness, property conditions & facilities
The facility itself was decent. It was well kept, updated and fairly clean. The neighbors were up all night being loud, the faculty had their whole family in the entry ways most of the time running around being loud and obnoxious
Stayed 7 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Really sweet family run place
Stayed 12 nights in Apr 2025

6/10 Okay

Leana

Business traveler
When I went to take a shower and got in, I noticed hair still all over the shower walls. I also only got two shampoos and no conditioner and I didn’t bring any conditioner from home so that was inconvenient. Every single lightbulb was florescent white light instead of warm yellow light which made it cold and not warm and inviting. Other than that everything was fine and good.
Stayed 1 night in Apr 2025

10/10 Excellent

carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
They kicked us out of our Room from a king size bed and moved us to a 2 queen size bed. The guys at the desk said the owner was coming to stay in that room and he was drunk. Don’t recommended this hotel at all smh …. Never again…
Stayed 1 night in Apr 2025