what we did not like was even while we were on the pool side it was loud. Not from the street so much as the rooms above and next door. One thing to not have carpet on the first floor but above you hear everything that the neighbours.,.well you hear every sneeze and word they said. and the gap under the door at night...was really bad we could see the sidewalk outside. I stuck towels there just too keep the draft and some of the noise down.,,,this should be fixed as well as the sound between the adjoining doors...put weather stripping on both of those doors inside and that will help for the double doors and use something on the outside doors as well !
Great property free breakfast and parking is a plus.
Very great hotel would stay again! Free parking is always a plus and the breakfast provided
The remodeled the please it’s so different from the last time I stayed there. Very please with it
None facility surrounding is dirty trash rooms are good spacious
Convenient location, clean room, friendly stuff , breakfast could have more choice, the sausages tasted not natural
I stayed there for 2 nights. The room was nice and clean. I booked a room that was on the street side but it was no problem to change to a quiet room at the check in. I liked the pool and the breakfast which was very rich with a lot of different things.
Ty great stay comfortable convenient place to go thank you
liked the location and the city. Bed was making creaking noise didnt like breakfast menu Not enough light in room Hard to find channels in TV
I liked the service and the bed was very comfortable
Overall good spot. Clean, nice rooms, and good staff.
Located in Point Richmond, SureStay Plus Hotel by Best Western Point Richmond is within a 10-minute drive of popular attractions such as San Pablo Lytton Casino and Berkeley Marina. This 107-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM.
All 107 rooms provide private yards, microwaves, and refrigerators. 48-inch TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Guests staying at SureStay Plus Hotel by Best Western Point Richmond enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a meeting room, coffee/tea in a common area, and a TV in a common area.
what we did not like was even while we were on the pool side it was loud. Not from the street so much as the rooms above and next door. One thing to not have carpet on the first floor but above you hear everything that the neighbours.,.well you hear every sneeze and word they said. and the gap under the door at night...was really bad we could see the sidewalk outside. I stuck towels there just too keep the draft and some of the noise down.,,,this should be fixed as well as the sound between the adjoining doors...put weather stripping on both of those doors inside and that will help for the double doors and use something on the outside doors as well !
Great property free breakfast and parking is a plus.
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our parking and also our breakfast. We hope to someday have another opportunity to host your stay.
On behalf of our entire staff, we thank you for your business and for rating your experience.
Very great hotel would stay again! Free parking is always a plus and the breakfast provided
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
The remodeled the please it’s so different from the last time I stayed there. Very please with it
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope to someday have another opportunity to host your stay.
None facility surrounding is dirty trash rooms are good spacious
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thanks for staying with us. We appreciate your feedback!
Convenient location, clean room, friendly stuff , breakfast could have more choice, the sausages tasted not natural
Thanks for staying with us. We appreciate your feedback!
I stayed there for 2 nights. The room was nice and clean. I booked a room that was on the street side but it was no problem to change to a quiet room at the check in. I liked the pool and the breakfast which was very rich with a lot of different things.
Thanks for staying with us. We appreciate your feedback!
Ty great stay comfortable convenient place to go thank you
Thanks for staying with us. We appreciate your feedback!
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!