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Recent guest reviews

what we did not like was even while we were on the pool side it was loud. Not from the street so much as the rooms above and next door. One thing to not have carpet on the first floor but above you hear everything that the neighbours.,.well you hear every sneeze and word they said. and the gap under the door at night...was really bad we could see the sidewalk outside. I stuck towels there just too keep the draft and some of the noise down.,,,this should be fixed as well as the sound between the adjoining doors...put weather stripping on both of those doors inside and that will help for the double doors and use something on the outside doors as well !

Great property free breakfast and parking is a plus.

Very great hotel would stay again! Free parking is always a plus and the breakfast provided

The remodeled the please it’s so different from the last time I stayed there. Very please with it

None facility surrounding is dirty trash rooms are good spacious

Convenient location, clean room, friendly stuff , breakfast could have more choice, the sausages tasted not natural

I stayed there for 2 nights. The room was nice and clean. I booked a room that was on the street side but it was no problem to change to a quiet room at the check in. I liked the pool and the breakfast which was very rich with a lot of different things.

Ty great stay comfortable convenient place to go thank you

liked the location and the city. Bed was making creaking noise didnt like breakfast menu Not enough light in room Hard to find channels in TV

I liked the service and the bed was very comfortable

Overall good spot. Clean, nice rooms, and good staff.

W Cutting Blvd Richmond CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • 24-hour fitness center

Located in Point Richmond, SureStay Plus Hotel by Best Western Point Richmond is within a 10-minute drive of popular attractions such as San Pablo Lytton Casino and Berkeley Marina. This 107-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

All 107 rooms provide private yards, microwaves, and refrigerators. 48-inch TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at SureStay Plus Hotel by Best Western Point Richmond enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a meeting room, coffee/tea in a common area, and a TV in a common area.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking, Kitchenette

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for SureStay Plus Hotel by Best Western Point Richmond

Everyone (27) Couples (4) Family (1)
3
Partner Couples Business Business

what we did not like was even while we were on the pool side it was loud. Not from the street so much as the rooms above and next door. One thing to not have carpet on the first floor but above you hear everything that the neighbours.,.well you hear every sneeze and word they said. and the gap under the door at night...was really bad we could see the sidewalk outside. I stuck towels there just too keep the draft and some of the noise down.,,,this should be fixed as well as the sound between the adjoining doors...put weather stripping on both of those doors inside and that will help for the double doors and use something on the outside doors as well !

By , from Modesto on Mar 24, 2020

Review comment responded on Mar 27, 2020

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!

4
Everyone

Great property free breakfast and parking is a plus.

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our parking and also our breakfast. We hope to someday have another opportunity to host your stay.

4
Everyone

By on Jan 4, 2020

Review comment responded on Jan 4, 2020

On behalf of our entire staff, we thank you for your business and for rating your experience.

5
Everyone

Very great hotel would stay again! Free parking is always a plus and the breakfast provided

By on Dec 14, 2019

Review comment responded on Dec 14, 2019

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4
Partner Couples

The remodeled the please it’s so different from the last time I stayed there. Very please with it

By on Dec 1, 2019

Review comment responded on Dec 1, 2019

On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope to someday have another opportunity to host your stay.

3
Family with small children

None facility surrounding is dirty trash rooms are good spacious

By on Sep 20, 2019

Review comment responded on Sep 23, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

By on Sep 19, 2019

Review comment responded on Sep 23, 2019

Thanks for staying with us. We appreciate your feedback!

4
Family

Convenient location, clean room, friendly stuff , breakfast could have more choice, the sausages tasted not natural

By on Aug 22, 2019

Review comment responded on Aug 26, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

I stayed there for 2 nights. The room was nice and clean. I booked a room that was on the street side but it was no problem to change to a quiet room at the check in. I liked the pool and the breakfast which was very rich with a lot of different things.

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Thanks for staying with us. We appreciate your feedback!

4
Partner Couples Business Business

Ty great stay comfortable convenient place to go thank you

By on Aug 3, 2019

Review comment responded on Aug 5, 2019

Thanks for staying with us. We appreciate your feedback!

SureStay Plus Hotel by Best Western Point Richmond

915 W Cutting Blvd, Richmond, CA 94804
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