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ibis Concepcion

3.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Concepción

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Photo gallery for ibis Concepcion

In-room safe, desk, free cribs/infant beds, free WiFi
Reception
In-room safe, desk, free cribs/infant beds, free WiFi
Exterior
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Air conditioning
  • Parking included
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Avenida San Andres 37, Lomas De San Andrees, Concepción, Biobio, 4090205
  • Place, Estadio Municipal de Concepcion
    ‪5 min drive‬
  • Place, Parque Ecuador
    ‪5 min drive‬
  • Place, University of Concepcion
    ‪7 min drive‬
  • Airport, Concepcion (CCP-Carriel Sur)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, desk, free cribs/infant beds, free WiFi

Room, Multiple Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Concepción

Located within a 5-minute walk of Mallplaza Trébol, ibis Concepcion is within a mile (2 km) of Suractivo. This 160-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Located centrally in Concepción, it's connected to a shopping center and also close to Casino Marina del Sol and Antu Circus.

What's nearby

  • Mallplaza Trébol - 1 min walk - 0.0 miles
  • Estadio Municipal de Concepcion - 5 min drive - 3.3 miles
  • Parque Ecuador - 5 min drive - 2.9 miles
  • Plaza de la Independencia - 6 min drive - 3.1 miles
  • University of Concepcion - 7 min drive - 3.5 miles

Getting around

  • Lorenzo Arenas Station - 6 min drive
  • Concepcion (CCP-Carriel Sur) - 3 min drive

Restaurants

  • ‪Cassis - ‬4 min walk
  • ‪Doggis Mall - ‬16 min walk
  • ‪Johnny Rockets - ‬6 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Tijuana - ‬6 min walk

About this property

ibis Concepcion

Pet-friendly hotel with free parking connected to a shopping center in Concepción
Guests of ibis Concepcion enjoy free WiFi in public areas, a business center, and free newspapers. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a garden.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, safes, and phones are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 for adults and CLP 5,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. A consent form may be required at check-in for children traveling without a parent or guardian.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 12000 per pet, per night
  • 1 total (33 lbs is the maximum weight per pet)
  • Food and water bowls are available

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 10000 for adults and CLP 5000 for children
  • Pet fee: CLP 12000 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Concepcion
ibis Hotel Concepcion
ibis Concepcion Hotel
ibis Concepcion Hotel
ibis Concepcion Concepción
ibis Concepcion Hotel Concepción

Frequently asked questions

Is free cancellation available at ibis Concepcion?

Ibis Concepcion offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see within easy reach of ibis Concepcion?

This hotel is located in Concepción, just steps from Mallplaza Trébol. You'll also find Parque Ecuador and Estadio Municipal de Concepcion within a short drive.

Will I be able to park at ibis Concepcion?

Yes, covered self parking is offered for free at the hotel.

Does ibis Concepcion feature a casino?

No, ibis Concepcion doesn't have a casino.

Is there an indoor pool at ibis Concepcion?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ibis Concepcion?

Couples will appreciate amenities like a bar, a restaurant, and concierge services at this hotel.

Are there hot tubs at ibis Concepcion?

No, there isn't a spa tub at this hotel.

Does ibis Concepcion have a restaurant that serves breakfast?

Yes, ibis Concepcion serves buffet breakfast each morning for a surcharge from its restaurant.

Does ibis Concepcion allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis Concepcion for a fee of CLP 12000 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at ibis Concepcion?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to ibis Concepcion?

The closest major airport to ibis Concepcion is Concepcion (CCP-Carriel Sur), which is 1.2 mi away (3 minutes by car).

Are there rooms with balconies at ibis Concepcion?

No, there aren't any guestrooms with balconies at ibis Concepcion.

ibis Concepcion Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 190 out of 520 reviews
Rating 8 - Good. 190 out of 520 reviews
Rating 6 - Okay. 87 out of 520 reviews
Rating 4 - Poor. 27 out of 520 reviews
Rating 2 - Terrible. 26 out of 520 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paulina

Liked: Cleanliness, property conditions & facilities
Very confortable bed and pillows
Stayed 7 nights in Jun 2025

10/10 Excellent

MANUEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo lo esperado estaba disponible
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in Mar 2025

4/10 Poor

Ricardo

Stayed 4 nights in Jan 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
it was ok
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Stayed 1 night in Nov 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this hotel as it was close to Airport. Our flight was at 7.45 am and hotel couldn’t arrange a taxi until 7am which was an issue. We had to phone and find a taxi that would,which was difficult as we speak very little Spanish.
Stayed 1 night in Nov 2022

8/10 Good

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay close to the airport. Breakfast with many options of food.
Stayed 1 night in Jul 2022

8/10 Good

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and very convenient and safe location.
Stayed 2 nights in May 2022

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breackfast was not included according to the person in charge of the check in, finally they accepted no charge my room with this item.
Stayed 1 night in Apr 2022

10/10 Excellent

Katrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, would stay again
Stayed 1 night in Jan 2022

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2021

10/10 Excellent

Camila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excekent
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 hours waiting check-in My room was not that I booked
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la tercera o cuarta vez que venimos y estamos muy contentos con nuestra estadía.
Stayed 1 night in May 2021

6/10 Okay

Guillermo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bad service

There was only one towel available for both of us, we had to ask for a second one and they didnt bring it to the room, because there is no room service, I had to go to reception.
Stayed 1 night in Jan 2021

6/10 Okay

Jorge, Santiago

Traveled with family
Disliked: Amenities, property conditions & facilities
Unfortunately without cafeteria service. They can’t offer alternatives, empty store on weekend.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

No Frills, Clean Lodging

Pretty basic, but served its purpose for the trip. Water temperature in the shower was sometimes hot, sometimes cold, and sometimes changing between the two mid shower. Staff was super friendly and was able to communicate in English just fine.
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Las habitaciones son súper pequeñas y ruidosas. Imposible dormir bien. El desayuno limitado. Las dos mañana que estuve, tuve que esperar alrededor de 15 min para poder comer huevos revueltos que es lo único caliente que sirven. El hotel está al lado de una autopista y en frente de un centro comercial muy grande que se veía bonito. El aeropuerto está a 10 min en auto
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and accommodating. Close to shopping center and restaurants.
Stayed 7 nights in Jul 2019

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Improving

Has improved very much since my last stay. WiFi is much stronger. Check in still a little slow but better. Had small problen with room safe but they were reasonably prompt in resolving the issue.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It´w practical, that the hotel is near to the airport. The breakfast has been quite well, but the rooms are small. Kind staff
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good value and would stay again. However, rooms are small and sloooow service in restaurant.
Stayed 9 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Basic room, not very big but does have the essentials. The room takes up almost all of the space. I think it is okay for one person but would be very tight for 2 people to stay in one room. They don't have room service but you can order food and take it to your room on a tray. The problem is you have dirty dishes for the rest of the day and until the next day when housekeeping comes. My shower leaked so I had to use my towels to dry the floor. They provide 2 bath towels per room and do not provide hand towels or washcloths. The breakfast buffet is bad..really nothing but breads and some limited fruit selection. You can walk to the mall across from the hotel using a pedestrian crossing that is enclosed and goes over the highway. The mall is very nice and has plenty of places to eat and shop. Very few of the workers speak english and the ones at the front desk have the knowledge, the one who teaches english at a school, but doesn't have the practice in speaking so plan on using spanish except for the most basic of phrases used in a hotel. There is parking but you have to you the service elevator to get from your room to the parking or...take the main elevator and then take stairs from the 1st floor. When I checked in nobody explained this to me, most likely because they could not say it in english. The air conditioning in my room didn't really work well. It didn't matter what temp I set it to be, it seemed to be set on the one the hotel decided was best.
Stayed 3 nights in Dec 2018