The staff was absolutely wonderful!! Everyone was so friendly and willing to help. I loved that! The hotel could use some updating but was ok for the two nights I stayed.
It was fine. Very friendly check in.
Staff is amazing
Had a lot of mold in the bathroom in the shower..
We stop at desk requesting our room cleaned. Returning back to room late that night the room was never cleaned. Then they levy a $48.70 hold on my fiancee credit card that is still pending on her card today. Know one at the DoubleTree knew what the charge is for. I wasted time waiting on an accountant who never called us back or never showed up when we were told that he would be available. The $30.00 per day hold all cleared.
Nice and clean hotel, small fitness room, no ventilation in bathroom, thermostat did not appear to read accurately therefore heat initially wouldn’t start, friendly staff
Didn't know breakfast was not complimentary until I went down in the morning. This was embarrassing, it should have been explained at check in.
Very uncomfortable bed. The bed was slanted to the side
We had to keep the AC cold in order to sleep and no vent in the bathroom for the steam made the room very humid, and the TV reception was scattered. Lost signal in the middle of a show.
This is a really nice hotel. It is dated a little but it is nice. The staff is very friendly and were just fun to be around. The housekeeping staff was THE BEST. Ask for Eugene aka Twin and she will give you the best service. She was by far a stand out!! The shower is amazing!! The only complaint would be the rooms are a little dated, but nice. Great location and great breakfast!! Love this hotel!!
Loved the free shuttle!! Took me to river walk shopping and airport. Friendly and knowledgeable drivers
Staff and everyone was so helpful and friendly welcoming it felt like home away from
Door lock not working properly. inside night time security lock broken took 27 times to enter room with card. will not go back.
We used this hotel as an option when visiting our son (an Auburn University student) during football season. All hotels in Auburn increase they rates to ridiculous levels, so we were looking for a semi-close, but nice, cost effective option. This DoubleTree fit that goal to a tee. The hotel is easy to get to, clean, and offers a nice set of amenities. It also was available for a very reasonable rate, and the staff at the hotel were top notch. This hotel is about 35 minutes from Auburn University, which is a very easy drive. If you're in Columbus, or even visiting Auburn, Alabama, this hotel is a great option.
Convenient location, beautiful amenities and comfortable room. Except for a spotty wi-fi, this was a pleasurable experience.
The hotel is a prime location close to everything on a good side of town. Bed was very comfortable and plenty of towels available in bathroom. The only small drawback was the air conditioner was stuck on for a few hours but after calling the front desk, they walked us through how to turn it off.
Great hotel only thing there's no microwave in the rooms, other than that good hotel!
DoubleTree by Hilton Columbus places you within 2 miles (3 km) of St. Francis-Emory Healthcare and Hughston Clinic. This 176-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10:30 AM.
37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, sofa beds, and refrigerators.
Guests of DoubleTree by Hilton Columbus enjoy a 24-hour gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.
The staff was absolutely wonderful!! Everyone was so friendly and willing to help. I loved that! The hotel could use some updating but was ok for the two nights I stayed.
It was fine. Very friendly check in.
Staff is amazing
Hello! We are glad to hear our staff was up to expectation or hopefully exceeded it. We hope to see you back here soon. Take care for now!
Had a lot of mold in the bathroom in the shower..
I do apologize for the experience you had while staying with us. I would love to hear from you and make things right with you.
We stop at desk requesting our room cleaned. Returning back to room late that night the room was never cleaned. Then they levy a $48.70 hold on my fiancee credit card that is still pending on her card today. Know one at the DoubleTree knew what the charge is for. I wasted time waiting on an accountant who never called us back or never showed up when we were told that he would be available. The $30.00 per day hold all cleared.
Nice and clean hotel, small fitness room, no ventilation in bathroom, thermostat did not appear to read accurately therefore heat initially wouldn’t start, friendly staff
Didn't know breakfast was not complimentary until I went down in the morning. This was embarrassing, it should have been explained at check in.
Thank you for your wonderful review! We hope everything was well taken care for you and hope to see you again soon. Take care for now!!