Nice clean place with friendly staff.
Great location, very friendly staff and great nearby restaurants and shopping
This was a nice stay. The rooms were nice, the pool and hot tub are inside and they are at a nice temperature. The breakfast was made fresh and hot everyday. There is only one elevator, so that takes awhile to go up and down. Housekeeping didn’t change our towels and linens upon request. We were told at check in this was an option. However, when we asked on day 2 the lady at the front desk told us that she “would see if they could get to it, if they had time.” It took another request to even get her to write a note on a sticky. Overall, a good stay with the family and we would return.
I had a great stay. The room was nice, spacious, seemed clean, the staff were super friendly. Unfortunately there were bed bugs and I had a bad allergic reaction. Just wanted to let you know.
The WiFi connection was solid, and I was able to Telework without interruption. The room and the common areas were very clean. The pool and hot tub were clean and useable. Unfortunately the vending machine was not responsive despite the hand written instructions.
The sheet was not clean.
Convenient
Good
Staff was very helpful and nice. Location was excellent located right near hwy on north side of city.
Nice place. Good people. Pleasant staff.
This hotel was very comfortable to stay at. There was a great dining area and I loved the indoor pool/spa. The room was perfect for what I needed.
Horrible customer service. Wouldn’t recommend staying here.
So first off, came the the property off of orbitz. Was told that the room that I rented was available but wasn’t the right room for my certified service animals. The customer service agent helping me looked over to her fellow employee “Alicia” and asked what to do. The girl replied “fu** it, just put them in that room. *** later accused by manager of not informing best western of our service animal! Crazy! Then rebooked an additional night with zero issue. The next day tried to rebook and ALICIA at the front desk was super nasty toward me. She wouldn’t help me to switch my reservation to a Mountain View room and responded with attitude. Then I said no problem I will cancel and rebook. Then she shouted after me that I had a note on my account that she was going to charge my card a smoking fee! She alluded the the fact she had my card information and wanted to steal it. I said I wished to speak to a manager and she said she didn’t care it was her last day and “f it” super in appropriate and honestly she shouldn’t be working in this industry. Second of all, I don’t smoke. My boyfriend did OUTSIDE OF THE ROOM. The manager said she smelled “weed” coming from the room which is ridiculous bc he didn’t smoke in the room and in the state of Colorado it isn’t illegal to possess weed. What should be illegal is a disgruntled employee making her boss look bad by treating guests like crap. My boyfriend was upset and went to front desk to make scene.
The attention was great the property is nice but the room I got was for handicapped and I am not a handicap
The staff was very helpful. My dog and I stayed at the hotel and the staff were so kind to both of us. They accommodated my request to be on the first floor (making it easier on my 3-legged dog who had never been in an elevator)... Breakfast was really yummy! They have it figured out even with covid! Eggs/bacon/pancakes/bagels/coffee/juice /etc! Great walking trail nearby as well.
Excellent accommodations and privacy. The staff was energetic and helpful. Only thing is I was put right next to elevator, so it was noisy and hard to sleep as such. Otherwise a perfect stay!!! Thanks yall!
Located in Briargate within a mile (2 km) of Adventure Golf and Batting Cages, Best Western Plus Peak Vista Inn & Suites is within 2 miles (3 km) of US Air Force Academy. This 99-room hotel has an indoor pool, free in-room WiFi, and free self parking.
For a nice break, mingle with other guests at the free daily manager's reception.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Best Western Plus Peak Vista Inn & Suites have access to an indoor pool, a gym, and a spa tub. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.
Nice clean place with friendly staff.
Great location, very friendly staff and great nearby restaurants and shopping
This was a nice stay. The rooms were nice, the pool and hot tub are inside and they are at a nice temperature. The breakfast was made fresh and hot everyday. There is only one elevator, so that takes awhile to go up and down. Housekeeping didn’t change our towels and linens upon request. We were told at check in this was an option. However, when we asked on day 2 the lady at the front desk told us that she “would see if they could get to it, if they had time.” It took another request to even get her to write a note on a sticky. Overall, a good stay with the family and we would return.
I had a great stay. The room was nice, spacious, seemed clean, the staff were super friendly. Unfortunately there were bed bugs and I had a bad allergic reaction. Just wanted to let you know.
The WiFi connection was solid, and I was able to Telework without interruption. The room and the common areas were very clean. The pool and hot tub were clean and useable. Unfortunately the vending machine was not responsive despite the hand written instructions.
The sheet was not clean.
Convenient
With so much to do in the area, we are elated to see that our convenient location was a highlight of your visit. We hope you had a blast exploring the town. Come back and see us again soon at Best Western Plus Peak Vista Inn & Suites.
Good
Dear Vimala, Hosting you at Best Western Plus Peak Vista Inn & Suites was such a treat! We're so happy you had a good time with us, and hopefully, you'll enjoy your next visit even more. Until then, we wish you all the best!
Staff was very helpful and nice. Location was excellent located right near hwy on north side of city.
We were happy to provide you with convenient, welcoming accommodations, and we're so pleased you enjoyed your stay. If your travels bring you back to town, please come see us again at Best Western Plus Peak Vista Inn & Suites!
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.