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Best Western Plus Peak Vista Inn & Suites

2.5 out of 5.0

Recent guest reviews

We were close to everything we wanted to do with easy access to the interstate. The staff was friendly and helpful. The pool offered an excellent place for the kids and adults to wind down at the end of the day.

Beds were very uncomfortable, room service was trying to clean my room at 9am when we're taking a shower to get ready and we requested the service to be completed latter, but instead they just drop a letter in the room saying that they cannot clean the room. It was dissapoint to be back at the night to a dirty room and no new towels for the next day. I don't recomend this hotel.

Great place to stay! Clean and updated. Rooms were great. The staff was always friendly. Kids loved the pool because it wasn't super cold. Breakfast was very good every morning. They changed some of it every day which was nice. Also had afternoon snacks. Have nothing bad to say. We will definitely stay here again.

This is a really nice place to stay. 10 minutes from downtown, 15 minutes from great hiking trails. Bed is as comfortable as any. Excellent!

Great hotel, great staff, great location! Would highly recommend this hotel to anyone staying in the Colorado Springs area.

Very close to where I needed to be. Very friendly staff, clean rooms and great breakfast!!

I was staying for fun and activities. The location was great but what really made the trip was the incredible staff. Amy at the front desk was so kind and great to talk to. Ledi who helped prepare the complimentary breakfast was a joy to meet and her willingness to share info was so much appreciated. Loved being there!!!

Met expectations for the price was great value. Location was a little away from exactly where I wanted to be in Colorado Springs but that was no fault of the hotel.

We love the location of the hotel, right by the hwy 25, a gas station and restaurants. It provides a really good complimentary breakfast which consist of eggs, bacon, cereals, waffles, pancakes and French toast as well as yogurts and more. They also had fresh infused water, the staff was really friendly and helpful. However, I found a dirty sock under the bed, we stay for 4 nights, 2 of which there was no hot water in our room and while they do have two washers and dryers only one dryer worked (1 washer and 1 dryer in the second floor and the other on the 4th floor).

Great view of the mountains. Comfortable, clean rooms and great breakfast.

Our first impression on check in was pretty great as the rooms (we had 2) were sparkly clean with plenty of towels, toiletries, big TV and all the appliances in order. We even had a fun time chilling out in the indoor pool. They have hot tea/coffee 24 hours in the lobby which was a great refresher after a long day. The morning breakfast was also much better than average and every item tasted very fresh. The only deal-breaker and it was a big one was that the hot water system of two entire floors broke down in the morning and they could not get it fixed in the 3 hours since we complained. The staff was in complete disarray regarding how to handle the situation and often times were behaving rudely with the customers as well. Since we were on a trip with an itinerary planned for the day, like many others, we could not have waited all day for them to fix the water. In all fairness they did offer a rebate on rooms that were paid at the time of check in. But since I had prepaid my booking they refused to give me a rebate or any other kind of compensation which was very unprofessional. Overall, it is a nice hotel and although our experience was marred by an unfortunate isolated incident, I would still recommend this hotel as a great value.

I always stay at Microtel when I travel, but this one has a staffing issue, maids skipped our room 2 days in a row cause i had sign on door while i was working yet when i left room they were in the hall and TOLD them it was ok now, had to ask for towels and take my own trash out on 3rd day. No fridge in room. Construction outside my window on Saturday morning. Added additional day to stay was charged MORE for that day.I was promised discount for issues and didn't get that either.They have management issues.Fix that and things wld of been ok.

Room had a weird smell and front desk changed immediately. Stayed here twice now and will definitely be back. Evening guy at front desk was really helpful.

Efficient and polite staff-- impressed! breakfast is a perk, especially the hardboiled eggs. So convenient to all in town...

The staff went above and beyond to make my stay a pleasure. Very attentive !! Microtel saved my life with the relaxing spa! I was in town to visit a patient and truly needed the pool and spa to unwind.....

The ease of use and the easy check in and out made this very good for us. Clean, comfy, wifi and breakfast is what we need during a hectic work week.

While a young clerk, busy eating and texting(?) made check-in less than pleasant, the room was beautiful, the location convenient to I-25, and the value (via this website) was outstanding. I'll shoot for this stop-over every time from now on. Oh. The morning clerk was downright charming!

The room was clean and comfortable. The location was convenient to getting quickly to and from activities around the area. The minor disappointment was the inadequate breakfast area that was quite crowded. It may also sound trivial, but they had the worst, cheap toilet paper I've ever seen. Overall it was clean, comfortable, and a good value.

I have always been happy with Microtel, including this one. Celestial Seasonings tea selection in lobby is a nice touch. Friendly staff, clean room, reasonable price.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking, Mountain View

Queen 2 | Sleeps 4

Suite, 1 King Bed, Refrigerator & Microwave, Mountain View

King 1 | Sleeps 2

Suite, 1 King Bed, Mountain View, Corner

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Peak Vista Inn & Suites

Everyone (7) Couples (12) Business (6) Family (15) Friends (3) Other (6)
5

great location

Everyone

We were close to everything we wanted to do with easy access to the interstate. The staff was friendly and helpful. The pool offered an excellent place for the kids and adults to wind down at the end of the day.

By on Apr 26, 2017

Review comment responded on Apr 28, 2017

Hello, Thank you very kindly for providing us with feedback from your recent stay at our Best Western. We are pleased that you found our location convenient for all the activities your family wanted to enjoy. It's wonderful that you had the opportunity to meet our friendly staff and relax in our pool after a long day. We hope you consider us the next time your in Colorado Springs!

2
Everyone

Beds were very uncomfortable, room service was trying to clean my room at 9am when we're taking a shower to get ready and we requested the service to be completed latter, but instead they just drop a letter in the room saying that they cannot clean the room. It was dissapoint to be back at the night to a dirty room and no new towels for the next day. I don't recomend this hotel.

By on Apr 17, 2017

Review comment responded on Apr 20, 2017

Hello, Thank you for providing feedback from your recent stay at the Best Western Plus Peak Vista Inn & Suites. We apologize for the discomfort the beds were during your stay. Our housekeeping staff usually begins cleaning around 9 AM every morning. If they return to clean later in the day and a "Do Not Disturb" sign is displayed on your door knob, that is when they leave the letter on your door. Had we been aware of these issues, we would have addressed them sooner. Again, we apologize for these inconveniences and do hope you return for better stay. Thank you.

5

nice hotel for entire family

Everyone

Great place to stay! Clean and updated. Rooms were great. The staff was always friendly. Kids loved the pool because it wasn't super cold. Breakfast was very good every morning. They changed some of it every day which was nice. Also had afternoon snacks. Have nothing bad to say. We will definitely stay here again.

By , from Parker, CO on Mar 25, 2017

Review comment responded on Apr 9, 2017

Hey Trisha, Thank you for taking the time to provide feedback from your recent visit to our establishment. We are excited to know your family enjoyed their stay! To hear that every part of your experience was great is awesome. Can't wait to have you back at our hotel! Thanks Again!

5

topshelf big bang for the buck.

Everyone

This is a really nice place to stay. 10 minutes from downtown, 15 minutes from great hiking trails. Bed is as comfortable as any. Excellent!

By , from Temecula on Oct 31, 2016

4

good value for the money

Everyone

By , from dallas on Oct 6, 2016

5
Everyone

Great hotel, great staff, great location! Would highly recommend this hotel to anyone staying in the Colorado Springs area.

By on Jul 25, 2016

4
Everyone

Very close to where I needed to be. Very friendly staff, clean rooms and great breakfast!!

By , from Colorado on Apr 25, 2016

5

great value and incredible staff

Couples

I was staying for fun and activities. The location was great but what really made the trip was the incredible staff. Amy at the front desk was so kind and great to talk to. Ledi who helped prepare the complimentary breakfast was a joy to meet and her willingness to share info was so much appreciated. Loved being there!!!

By on Nov 6, 2015

4

very good value and experience

Families

Met expectations for the price was great value. Location was a little away from exactly where I wanted to be in Colorado Springs but that was no fault of the hotel.

By on Sep 23, 2015

4

family trip

Families

We love the location of the hotel, right by the hwy 25, a gas station and restaurants. It provides a really good complimentary breakfast which consist of eggs, bacon, cereals, waffles, pancakes and French toast as well as yogurts and more. They also had fresh infused water, the staff was really friendly and helpful. However, I found a dirty sock under the bed, we stay for 4 nights, 2 of which there was no hot water in our room and while they do have two washers and dryers only one dryer worked (1 washer and 1 dryer in the second floor and the other on the 4th floor).

By on Jul 5, 2015