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Palazzo Pacini

Family-friendly residence with a winery and a coffee shop
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Photo gallery for Palazzo Pacini

Superior Double Room Single Use, 1 Queen Bed, Balcony, Hill View | View from room
Deluxe Quadruple Room, 2 Bedrooms, 2 Bathrooms, Hill View | View from room
Deluxe Double or Twin Room, 1 Bedroom, Allergy Friendly, Hill View | Property grounds
Interior detail
Deluxe Double Room, 1 Bedroom, Ensuite, Hill View | Hill view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Via Gracco del Secco,14, Colle di Val d'Elsa, SI, 53034
  • Museo del Cristallo di Colle di Val d'Elsa
    ‪10 min walk‬
  • Sentierelsa Trail
    ‪17 min walk‬
  • San Gimignano Communal Palace
    ‪18 min drive‬
  • Florence (FLR-Peretola)
    ‪60 min drive‬
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Room options

View all photos for Superior Double Room, 1 Bedroom, Ensuite

Superior Double Room, 1 Bedroom, Ensuite | Bathroom | Free toiletries, hair dryer, towels

Superior Double Room, 1 Bedroom, Ensuite

  • City view
  • 150 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Allergy Friendly, Hill View

Deluxe Double or Twin Room, 1 Bedroom, Allergy Friendly, Hill View | Living room | 42-inch plasma TV with satellite channels, TV

Deluxe Double or Twin Room, 1 Bedroom, Allergy Friendly, Hill View

  • Hill view
  • 258 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Ensuite, City View

View from room

Standard Double or Twin Room, 1 Bedroom, Ensuite, City View

  • City view
  • 172 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom, Ensuite, Hill View

Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Room, 1 Bedroom, Ensuite, Hill View

  • Hill view
  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite | View from room

Double or Twin Room, Ensuite

  • City view
  • 193 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Hill View

Frette Italian sheets, premium bedding, memory foam beds, minibar

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Hill View

  • Hill view
  • 258 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

42-inch plasma TV with satellite channels, TV

Suite

  • Hill view
  • 344 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Bedroom, Ensuite, Hill View

Superior Double Room, 1 Bedroom, Ensuite, Hill View | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double Room, 1 Bedroom, Ensuite, Hill View

  • Hill view
  • 247 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Ensuite, Hill View

Deluxe Room, 1 Bedroom, Ensuite, Hill View | Frette Italian sheets, premium bedding, memory foam beds, minibar

Deluxe Room, 1 Bedroom, Ensuite, Hill View

  • Hill view
  • 247 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Quadruple Room, 2 Bedrooms, 2 Bathrooms, Hill View

Deluxe Quadruple Room, 2 Bedrooms, 2 Bathrooms, Hill View | Frette Italian sheets, premium bedding, memory foam beds, minibar

Deluxe Quadruple Room, 2 Bedrooms, 2 Bathrooms, Hill View

  • Hill view
  • 505 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 1 Bedroom, Ensuite, Hill View

View from room

Deluxe Double Room, 1 Bedroom, Ensuite, Hill View

  • Hill view
  • 280 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom, Ensuite, City View

Free toiletries, hair dryer, towels

Standard Double Room, 1 Bedroom, Ensuite, City View

  • City view
  • 194 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room Single Use, 1 Queen Bed, Balcony, Hill View

Superior Double Room Single Use, 1 Queen Bed, Balcony, Hill View | View from room

Superior Double Room Single Use, 1 Queen Bed, Balcony, Hill View

  • Hill view
  • 118 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Double Bed, Ensuite, City View

Superior Double Room, 1 Double Bed, Ensuite, City View | View from room

Superior Double Room, 1 Double Bed, Ensuite, City View

  • City view
  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Ensuite, City View

View from room

Deluxe Triple Room, 1 Bedroom, Ensuite, City View

  • City view
  • 204 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

About the neighborhood

Colle di Val d'Elsa

Palazzo Pacini places you next to Art in Color and within a 10-minute walk of Ranuccio Bianchi Bandinelli Archeological Museum. This 16-room residence has conveniences like a restaurant, a winery, and free self parking.
View more Residences in Colle di Val d'ElsaOpens in a new window

What's nearby

  • Colle di Val d'Elsa Cathedral - 5 min walk - 0.3 miles
  • Museo del Cristallo di Colle di Val d'Elsa - 10 min walk - 0.6 miles
  • Sentierelsa Trail - 17 min walk - 0.9 miles
  • San Gimignano Communal Palace - 18 min drive - 8.9 miles
  • Piazza della Cisterna - 18 min drive - 9.0 miles

Getting around

  • Poggibonsi-San Gimignano Station - 18 min drive
  • Florence Airport, Peretola (FLR) - 60 min drive

Restaurants

  • ‪Portanova Hosteria Enoteca - ‬4 min walk
  • ‪Arnolfo - ‬1 min walk
  • ‪Il Frantoio - ‬5 min walk
  • ‪Pasticceria Barone di Barone Mario - ‬2 min walk
  • ‪Sbarbacipolla Biosteria - ‬11 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palazzo Pacini

Family-friendly residence with a winery and a coffee shop
A local mainstay since 1500, Palazzo Pacini features a winery, a conference center, and a business center. There's free parking, and an airport shuttle (available 24 hours) for EUR 120.00 per vehicle roundtrip. The front desk has multilingual staff that can help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this golf residence include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free wired internet and 42-inch plasma TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Frette Italian sheets ensure a restful night. Other amenities include minibars, laptop-compatible safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Similar properties

Interior

Hotel Palazzo San Lorenzo & SPA

  • Hot Tub
  • Breakfast included
  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 407 reviews
$193 nightly
The price is $215
May 25 - May 26
Total includes taxes and fees
Hotel Palazzo San Lorenzo & SPA

Property amenities

Internet

  • Available in the accommodation: Free wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle up to 50 km
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free extended parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Playground

Food and drink

  • Water dispenser

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra bed: EUR 15 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (431 square feet of space)
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 15 per pet per stay (maximum EUR 15 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a historical district
  • In the city center
  • Next to a golf course

Things to do

  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle parking
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Shopping
  • Winery
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Scooter/moped rentals nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 4 floors
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 1500
  • Electric bike charging
  • Garden
  • Reception hall
  • Tuscan architecture
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per stay (maximum EUR 15 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 15.0 per night
  • Cribs/infant beds are available for EUR 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Valentine's Day (February 14) Gala Dinner per adult: EUR 40.00
  • Valentine's Day (14 February) Gala Dinner per child: EUR 25.00 (from 3 to 10 years old)
  • A tax is imposed by the city: EUR 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 120.00 per vehicle (roundtrip)
  • Pet fee: EUR 15 per pet, per stay (maximum EUR 15 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per stay
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for golf tee times. Contact the residence at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Palazzo Pacini House Colle di Val d'Elsa
Palazzo Pacini House
Palazzo Pacini Colle di Val d'Elsa
Palazzo Pacini
Palazzo Pacini Italy/Colle Di Val D'Elsa, Province Of Siena
Palazzo Pacini Residence
Palazzo Pacini Colle di Val d'Elsa
Palazzo Pacini Residence Colle di Val d'Elsa

Frequently asked questions

Are free cancellation options available at Palazzo Pacini?

Palazzo Pacini provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Palazzo Pacini?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at Palazzo Pacini on May 21, 2025 start from $163.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Palazzo Pacini?

Located steps from Art in Color, this residence is in Colle di Val d'Elsa, and within a 10-minute walk of Colle di Val d'Elsa Cathedral and Ranuccio Bianchi Bandinelli Archeological Museum. You'll also find Museo del Cristallo di Colle di Val d'Elsa and Sentierelsa Trail less than a mile away.

Is parking available on site at this residence?

Yes, self parking and long-term parking are offered for free at the residence. Electric bike charging is also available for guests.

Does Palazzo Pacini include a casino on the premises?

No, Palazzo Pacini doesn't have a casino.

Will I find an indoor pool at Palazzo Pacini?

No, there is no indoor pool at this residence.

Is Palazzo Pacini good for couples?

There are plenty of amenities for couples at this residence, including a bar, a restaurant, and a winery.

Does Palazzo Pacini have a hot tub?

No, there isn't a spa tub at this residence.

Does Palazzo Pacini have a restaurant that serves breakfast?

No, Palazzo Pacini doesn't have a restaurant that serves breakfast.

Will Palazzo Pacini allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palazzo Pacini for a fee of EUR 15 per pet, per stay.

Are there connecting rooms at this residence?

No, this residence doesn't feature connecting guestrooms.

How far is the airport from Palazzo Pacini?

The closest major airport to Palazzo Pacini is Florence Airport, Peretola (FLR), which is about 26.7 mi away.

Can I book a room with a balcony at Palazzo Pacini?

Yes, some accommodations at this residence offer either a furnished patio or a balcony where guests can enjoy garden or hill views.

Does Palazzo Pacini host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Palazzo Pacini.

Palazzo Pacini Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 70 out of 84 reviews
Rating 8 - Good. 10 out of 84 reviews
Rating 6 - Okay. 4 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

10/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel run by a lovely family. Great terrace to enjoy a glass of wine overlooking the valley. Delicious buffet breakfast. Rooms fantastic with very comfy bed and lovely sheets.
Stayed 3 nights in Nov 2024

8/10 Good

Mary, The Woodlands

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel with beautiful views and a great location. The owner and staff are wonderful and accommodating. We arrived in the heat of August and our first room would not cool down. The owner moved us to another room with a better air conditioner fairly quickly and was so kind. Breakfast was wonderful - one of the best we had in Italy! This hotel is close to some of the best restaurants as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, room comfort
A simply beautiful property with lovely hosts. A little difficult to find at first but well worth the effort!
Stayed 2 nights in Aug 2024

8/10 Good

Emilie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very charming Tuscan feel and Great hospitality, we felt very welcome!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay in the historic district. I stayed here a night with my wife while hiking the Via Francigena. The reception was friendly and efficient, the room was comfortable, and the breakfast was awesome. And they have an elevator! Thank you for a very pleasant stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Sungjae

Liked: Cleanliness, room comfort

Combination of old town and greenfield

Located at the center of the old town, but also providing a nice view of the greenfield. Nice breakfast and kind hosts.
Stayed 1 night in May 2024

10/10 Excellent

QIAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel owners are great: super friendly and helpful! We really enjoyed the stay and delicious breakfast. Would definitely recommend to everyone of this beautiful hotel!
Stayed 1 night in Jun 2024

6/10 Okay

Slavko

Stayed 1 night in Sep 2023

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bedroom was small but had a lovely view from the bathroom window and balcony. Breakfast was delicious and staff were friendly. It was disappointing that the room was hot and stuffy even with air-conditioning on (temp 24.5 degrees). We opened the balcony doors which helped however let insects in. It was also disappointing for the price that parking was a few minutes walk from property.
Stayed 1 night in Sep 2023

10/10 Excellent

MANYA, valencia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing family hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, room comfort

Have to recomend

Nice place to stay - town & hotel as well. Very comfortable room, cleaning daily, tasty breakfast at romantic terrace, very kind and helpful staff. Recomend for next travellers. Convenient point for visit surrounding historical destinations
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small unique hotel. Pietro was a friendly host. The lady who served breakfast was great, eggs cooked to order and good choice from buffet. Nice terrace with super view to have breakfast on. We ate one night at the associated wine bar across the road and both food and service were brilliant.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, room comfort

Great hotel with great hospitality owners.

The hotel is located in a nice town. Room is nice with an awesome scenic view. The breakfast is good and have cook to order egg. The only downside is the air condition can be colder.
Stayed 4 nights in Aug 2022

10/10 Excellent

Piper

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! The owners were very welcoming from the beginning to the end. The room was cute, quiet, and clean. There was an excellent view from our room and the terrace. She recommended a restaurant near by which was amazing. Their breakfast was beautiful and the owners were there and explained some of the culture and surroundings.
Stayed 1 night in Jun 2022

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pietro and his lovely wife were gracious and generous hosts at this wonderful lodging. We felt as is we were guests of personal friends in this beautiful. Our most spacious and comfortable room had two large windows that opened to a wide and unforgettable views of a classic Tuscan hillside; beautiful! We highly recommend!!
Stayed 2 nights in May 2022

10/10 Excellent

Natascha

Liked: Cleanliness, room comfort

An excellent hidden treasure

Very friendly family operated hotel. The hotel keeper personally grabbed our bags our trunk and carried these swiftly into our room so fast we hardly couldn’t blink. He even went with me in the car to find a parking space. Hotel is freshly renovated in a classical fashion to keep the antique flair. Opposite of the hotel You can find the enoteca ill salotto, which is also operated by the same family and is also worthy a visit. I can absolutely recommend this hotel and its venue
Stayed 1 night in Jul 2020

10/10 Excellent

Jose, Columbia, South Carolina

Traveled with partner
Liked: Cleanliness, amenities
Excellent customer service, beautiful room and view to the mountains, tasty breakfast! Overall an amazing experience
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the property was very much involved. The staff is polite and very helpful. The cooked to order eggs were delicious. We received a free wine tasting at the owners Enoteca across the street. Our room had a balcony with a fantastic view. The only negative was the water for the shower did not get hot enough for us.
Stayed 3 nights in Feb 2020

8/10 Good

Jon

Liked: Staff & service
Disliked: Property conditions & facilities
Wonderful service. The hotel is located on an old neighborhood street with charm and style. You feel a part of the neighborhood. The room was comfortable and quite but had several issues- the toilet tank leaked, leaving a smell in the bathroom; absolutely NO hot water for showers; the floor heating system did not control well leaving the room either too hot or too cold.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Very clean, spacious and stunning views. Internet very spotty and air conditioning was down.
Stayed 2 nights in Sep 2019

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Undiscovered Tuscan town makes for a relaxed stay

The owners, Pietro and Heike, are gracious and attentive hosts and their staff are wonderful. The location is very near the historic center but it's very uncrowded. We were there a week and felt like we were living in a local neighborhood, not a tourist zone. Parking is free but a bit of a hike. Breakfast was delightful with an exceptional veranda view.
Stayed 7 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Charming city that serves as a good station to explore Tuscany. The property is set in the old town, very beautiful and perched high above the rest of the city. We arrived late and had to wait a bit for someone to show up. The owner is very nice and helpful. They own a wine shop across the street. Breakfast is superb with a great Tuscan view. There are no major issues with the hotel, we just do not think it is as deserving of the high ratings it gets on here. The AC is centrally controlled, and our room was frequently very hot. We slept with the windows open, cooling things off, but faced the street and had some noise. The lights in the hallways are supposedly motion activated, but required constant manual engagement to avoid complete darkness. The room, although on the small side, was adequate. The bathroom is a bit cramped, but was fine. Parking was difficult at night, and we ended up leaving the car fairly far away one night. Staff very helpful at setting up day trip itineraries for the region.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean and spacious room. Great recommendations on what to do in the surrounding areas and best times of day to visit to avoid excessive tour groups
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looking forward to returning!

What a wonderful place! The people, the hotel, the views all were simply incredible. Since coming here, we have already talked about wanting to come back and enjoy this special place again. The hotel is large enough to know you're in a hotel (as opposed to farmhouse or something like that) but intimate enough to be relaxing and peaceful.
Stayed 4 nights in Jul 2018