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Grand Cloudcroft Hotel

2.0 star property
VIP Access

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Photo gallery for Grand Cloudcroft Hotel

Reception
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Sacramento Peak Observatory
    ‪3 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪7 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪34 min drive‬
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Room options

View all photos for Double King

Double King | Desk, blackout drapes, iron/ironing board, free WiFi

Double King

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, blackout drapes, iron/ironing board, free WiFi

Single King

9.2 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cloudcroft

Grand Cloudcroft Hotel places you within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.1 miles
  • Sacramento Peak Observatory - 3 min walk - 0.2 miles
  • Cloudcroft Ice Rink - 7 min walk - 0.4 miles
  • New Mexico Rails-to-Trails - 17 min walk - 0.9 miles
  • Trestle Recreation Area - 19 min walk - 1.0 mile

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Western Bar & Cafe - ‬14 min walk
  • ‪Mad Jack's Mountain Barbecue - ‬13 min walk
  • ‪Brother-N-Law Bbq - ‬11 min walk
  • ‪Big Daddy's Diner - ‬4 min walk

About this property

Grand Cloudcroft Hotel

Built in 2022, the brand new Grand Cloudcroft Hotel features an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for USD 13 per night. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a terrace, a vending machine, and a fireplace in the lobby.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

Similar properties

Front of property
The Lodge at Cloudcroft
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 460 reviews
$144 nightly
The price is $162
Feb 25 - Feb 26
Total with taxes and fees
The Lodge at Cloudcroft

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Are free cancellation options available at Grand Cloudcroft Hotel?

Grand Cloudcroft Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do within easy reach of Grand Cloudcroft Hotel?

This hotel is located in Cloudcroft, just steps from Sacramento Peak Observatory and Sacramento Mountains Museum, and within a short walk of Cloudcroft Ice Rink. You'll also find Cloudcroft Ski Area and New Mexico Rails-to-Trails within a short drive.

Is parking available on site at Grand Cloudcroft Hotel?

Yes, secured parking is offered for USD 13 per night. Accessible parking is also available for guests.

Does Grand Cloudcroft Hotel feature a casino?

No, Grand Cloudcroft Hotel doesn't have a casino.

Will I find an indoor pool at Grand Cloudcroft Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

Is Grand Cloudcroft Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and free breakfast.

Does Grand Cloudcroft Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Cloudcroft Hotel feature a restaurant that includes a breakfast menu?

Grand Cloudcroft Hotel offers free continental breakfast each morning though there is no restaurant.

Will Grand Cloudcroft Hotel allow pets to stay free of charge?

No, pets aren't allowed at Grand Cloudcroft Hotel though service animals are welcome.

Are there connecting rooms at Grand Cloudcroft Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Cloudcroft Hotel?

The closest major airport to Grand Cloudcroft Hotel is Alamogordo, NM (ALM-White Sands Regional), which is 25.1 mi away (37 minutes by car).

Can I book a room with a balcony at Grand Cloudcroft Hotel?

No, at Grand Cloudcroft Hotel, there aren't any guestrooms that list a balcony.

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 385 reviews
Rating 8 - Good. 59 out of 385 reviews
Rating 6 - Okay. 15 out of 385 reviews
Rating 4 - Poor. 4 out of 385 reviews
Rating 2 - Terrible. 5 out of 385 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimmy, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great service, great rooms and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

8/10 Good

Kathi

Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and healthy staff, good location. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel scores high on the “3 Cs”: Clean, Comfortable, Convenient. Using the word “grand” in its name is a bit of an overstatement. We found it oddly lacking in the small things that earn our higher ratings. Two bath towels were provided but just one hand towel. Three pillows on the king bed (we did find an extra in the closet). No drinking glasses or cups for taking pills, Also, you must request housekeeping which we did on one of our three days. Oddly, the bathroom was cleaned and replenished but the bed was not made. None of these things are dealbreakers, but be advised if they are important to you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and pool was nice
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location, would definitely stay there again
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are amazing. Our room didnt get cleaned while we were there. The guest rooms need a full length mirror. The breakast was good each morning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very friendly staff. It was nice and quiet, comfy beds. Would definitely recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Allison

Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Great hotel, clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly. I called on Monday and requested a room downstairs I was told I had a room downstairs along with my daughters family and when we arrived I was told it was upstairs and that my rooms could not be changed. I was a bit upset with this.
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Carlsbad

Stayed 1 night in Aug 2025

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Pretty and modern-rustic hotel, made it feel high-end. Minimalistic but comfortable. Complimentary breakfast was not great. Given the vibe of the hotel, we expected something beyond a cheap chain-type hotel breakfast. Overall, we would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie McLean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you don’t drive.

The hotel and the stay was good. But the parking lot kind of sucked and was too small.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Outside looks nice. Normal hotel breakfast. Got a room in the back with no view at all and very uncomfortable bed. Small room.
Stayed 1 night in Aug 2025