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Citymax Hotel Aqua Park

4.0 star property
Upscale hotel with seasonal outdoor pool and children's pool

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Photo gallery for Citymax Hotel Aqua Park

Minibar, in-room safe, blackout drapes, iron/ironing board
Seasonal outdoor pool
Minibar, in-room safe, blackout drapes, iron/ironing board
Restaurant
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Check out the area

Map
New Aswan, 01129236 777, Aswan, Aswan Governorate, 81511
  • Popular LocationAswan Bazaar19 min drive
  • Popular LocationNubian Museum20 min drive
  • Popular LocationElephantine Island20 min drive
  • AirportAswan (ASW-Aswan Intl.)25 min drive

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Room options

View all photos for Superior Single Room Pool View

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Single Room Pool View

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room City view

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double or Twin Room City view

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double or Twin Room Pool view

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double or Twin Room Pool view

  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room City View

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Single Room City View

  • 280 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Aswan

Located 1.7 mi (2.7 km) from Nile, Citymax Hotel Aqua Park is within a 15-minute drive of Tombs of the Nobles. This 60-room, 4-star hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and a seasonal outdoor pool.

What's nearby

  • Tombs of the Nobles - 13 min drive
  • Aswan Bazaar - 19 min drive
  • Nubian Museum - 20 min drive
  • Elephantine Island - 20 min drive
  • Unfinished Obelisk - 20 min drive

Getting around

  • Aswan Railway Station - 34 min drive
  • The preferred airport is Aswan (ASW-Aswan Intl.): 25-min drive, 17.8 mi/28.7 km.

Restaurants

  • اروما - 14 min drive
  • 福满特中餐厅 - 16 min drive
  • كفتيريا نايل - 13 min drive
  • المغربي كافيه - 12 min drive
  • مطعم البدري - 14 min drive

About this property

Citymax Hotel Aqua Park

Upscale hotel with seasonal outdoor pool and children's pool
At Citymax Hotel Aqua Park, guests have access to a children's pool, free WiFi in public areas, and a seasonal outdoor pool. For transportation, you can make use of a shuttle from the airport to the hotel (available 24 hours) for USD 35 per vehicle, as well as a free shopping center shuttle. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and laundry facilities.
Bathrooms offer hydromassage showers, hair dryers, and slippers. Minibars, safes, and ironing boards are other standard amenities.
A children's pool and a seasonal outdoor pool are on site.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free shopping center shuttle

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 07 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The outdoor pool opens for the season in May.
  • Pool access available from 9:30 AM to 4:30 PM.
  • No cribs or infant beds are available.

Property is also known as

Citymax Hotel Aqua Park Hotel
Citymax Hotel Aqua Park Aswan
Citymax Hotel Aqua Park Hotel Aswan

Frequently asked questions

Is a free cancellation option available at Citymax Hotel Aqua Park?

Citymax Hotel Aqua Park provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Citymax Hotel Aqua Park?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Citymax Hotel Aqua Park on May 19, 2024 start from $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Citymax Hotel Aqua Park?

This hotel is located in Aswan, close to Tombs of the Nobles.

Is parking available on site at Citymax Hotel Aqua Park?

No, this hotel doesn't offer parking.

Does Citymax Hotel Aqua Park feature a casino?

No, Citymax Hotel Aqua Park doesn't have a casino.

Is there an indoor pool at Citymax Hotel Aqua Park?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:30 AM and 4:30 PM.

Is Citymax Hotel Aqua Park a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a hydromassage showerhead, and slippers.

Does Citymax Hotel Aqua Park have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citymax Hotel Aqua Park have a restaurant that serves breakfast?

Yes, Citymax Hotel Aqua Park serves buffet breakfast each morning for a surcharge from its restaurant.

Does Citymax Hotel Aqua Park have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Citymax Hotel Aqua Park?

The closest major airport to Citymax Hotel Aqua Park is Aswan (ASW-Aswan Intl.), which is 17.8 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Citymax Hotel Aqua Park?

No, there aren't any guestrooms with balconies at Citymax Hotel Aqua Park.

Citymax Hotel Aqua Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place, the location, the service, the rooms, the food and the staff were excellent!
Stayed 1 night in Jan 2024

10/10 Excellent

Malik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place with the best staff in Egypt
Amazing stay. The staff and management are brilliant. They are always there to help us. We arrived late in Aswan city so they give us free private transfer from Aswan city to Aswan Aqua park. The staff is very friendly and geneuinely there to make ur stay brilliant. They booked us private tranfer to Phelis Temple and cruise from Aswan to Luxor. Awesome and thankyou to both staff and management of Citymax Aqua park and Citymax Aswan City for making this holiday more special.
Stayed 1 night in Jan 2024

8/10 Good

Doreen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
COMFORTABLE BUDGET HOTEL
As my heading states, Citymax is a comfortable, clean hotel at a reasonable rate. It is situated outside the city but on the upside, it is closer if you wish to visit Kom Ombo on the way to Luxor. I would definitely stay there at any time in the future. On a personal note, I have tried to reach the management on two occasions to follow up on a lost and found item but have not received any response.
Stayed 2 nights in Sep 2023

10/10 Excellent

Imane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice clean rooms. Amazing staff very helpful big thanks to Mahmoud
Stayed 2 nights in Feb 2023

4/10 Poor

JAMES

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Someday this will be a nice property but not today. The staff was extremely polite and I really wanted to like this place but originally I was placed in an external entry “pool view” room on the ground floor. However Nothing mentioned that most of the park was still under construction and what was open didn’t appear safe to swim in (lots of bugs floating on top of the water. I could have dealt with not using the pools that but my original room had a broken TV and bugs surrounding the odd smell near the toilet. I asked to move and was relocated to a different room that was SIGNIFICANTLY better on the interior second floor. This property is in “New Aswan” which is no where near any services (literally nothing). The property does not serve alcohol so you would Have to pay for a 35$ ride into town to get basic necessities. The hotel does have room service and the food was great. Again I had no quarrel with the room I ended up in but was shocked they even attempted to put me in the original room which was clearly not ready for a guest stay. This property did have the best wifi I experienced in Egypt but it was probably due to the small number of guests staying there which freed up bandwidth.
Stayed 1 night in Mar 2022

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De Hotel gebouw is bijna als nieuwe, de personeel super aardig en behulpzaam, en je krijgt gratis vervoer naar de centrum van Aswan, tot nu toe de beste hotel in Egypte
Stayed 2 nights in Sep 2023

10/10 Excellent

juan carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nuevo y muy limpio , 20 lknutos alejado pero vale la pena
Stayed 2 nights in Mar 2022

8/10 Good

Bernhard

Liked: Cleanliness, staff & service
Dass erste Zimmer wurde nach Reklamation sofort gewechselt. Frühstück habe ich nur am ersten Tag genutzt. Außenanlage, Pool`s u.s.w. waren nur bedingt nutzbar. Der Shuttleservice war dass Beste, konnte ich immer nutzen, von Citymax Aqua zu Citymax City und zurück, auch mehrmals am Tag. Das Personal war sehr Freundlich und Hilfsbereit. Würde es gerne nochmal probieren wollen, allerdings in der Saison. Preis-Leistung war OK.
Stayed 13 nights in Feb 2022