Mercure Chur City West

4.0 star property
Pet-friendly hotel with a rooftop terrace connected to a shopping center in Chur

Choose dates to view prices

Photo gallery for Mercure Chur City West

Premium bedding, down comforters, pillowtop beds, free minibar
Bowling
Exterior
Superior Room, 1 Double Bed, Corner | Bathroom | Shower, designer toiletries, hair dryer, bathrobes
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Comercialstrasse 32, Chur, GR, 7000
  • Chur-Brambuesch Gondola
    ‪16 min walk‬
  • Rhyetian Railway Building
    ‪3 min drive‬
  • Kanzeli-Brambuesch Ski Lift
    ‪5 min drive‬

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Room options

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Double Bed, Corner

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Comfort Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, View, Corner

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, View, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Chur

Mercure Chur City West places you next to Bowling Rock 'n' Bowl and within a mile (2 km) of Chur-Brambuesch Gondola. This 4-star hotel has 49 guestrooms and offers a 24-hour gym, free in-room WiFi, and a rooftop terrace. Located centrally in Chur, it's connected to a shopping center and also close to Alpine Passes Trail and AdventureRooms Chur.

What's nearby

  • Chur-Brambuesch Gondola - 16 min walk - 0.9 miles
  • Rathaus - 2 min drive - 1.1 miles
  • Rhyetian Railway Building - 3 min drive - 1.4 miles
  • Bundner Museum - 3 min drive - 1.4 miles
  • Kanzeli-Brambuesch Ski Lift - 5 min drive - 1.8 miles

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Gusto Pizzeria - ‬8 min walk
  • ‪Italy 1901 - ‬14 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Konditorei Merz - ‬14 min walk

About this property

Mercure Chur City West

Pet-friendly hotel with a rooftop terrace connected to a shopping center in Chur
Guests staying at Mercure Chur City West enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for CHF 15 per day. The front desk has multilingual staff that can help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a microwave in a common area.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free minibar items, sitting areas, and espresso makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping mall

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 80.0 per night
  • Cribs/infant beds are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children
  • Covered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

Is free cancellation available at Mercure Chur City West?

Mercure Chur City West provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What is there to do within easy reach of Mercure Chur City West?

This hotel is located in Chur, just steps from Bowling Rock 'n' Bowl. You'll also find Chur-Brambuesch Gondola and Rhyetian Railway Building within a short drive.

Will I be able to park at Mercure Chur City West?

Yes, covered parking is offered for CHF 15 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Mercure Chur City West include a casino at the property?

No, Mercure Chur City West doesn't have a casino.

Is there an indoor pool at Mercure Chur City West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Chur City West?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Mercure Chur City West?

No, this hotel doesn't have a spa tub.

Does Mercure Chur City West have a restaurant with a breakfast menu?

Yes, Mercure Chur City West serves buffet breakfast for a surcharge each morning at Towers City West Rest..

Does Mercure Chur City West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Chur City West for a fee of CHF 20.00 per pet, per night. The property also provides food and water bowls.

Does Mercure Chur City West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Mercure Chur City West?

No, there aren't any guestrooms with balconies at Mercure Chur City West.

Mercure Chur City West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 329 reviews
Rating 8 - Good. 122 out of 329 reviews
Rating 6 - Okay. 13 out of 329 reviews
Rating 4 - Poor. 3 out of 329 reviews
Rating 2 - Terrible. 5 out of 329 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

krishnee, Toronto

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 3 nights in Jan 2025

10/10 Excellent

Raymund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the property.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Stayed 2 nights in Oct 2024

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities
10 minute drive from city center. Near shopping mall.
Stayed 2 nights in Dec 2024

6/10 Okay

Aliraza

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t check in after 10pm. You will have to go to another hotel just to pick up keys. If you don’t have a driver or a car you’re in trouble. We checked inn late because our flight was delayed.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim, Upper Ferntree Gully

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck).
Stayed 1 night in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

viji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Taryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, quiet, modern room with a great view. Comfortable bed, good shower. Easy walk from the train station. No dining option for a Sunday night but we were able to find a restaurant at the adjacent shopping centre. Only negative was the weirdly shaped, flat pillow which I had to fold in half to get some sleep.
Stayed 1 night in Oct 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique Rose

Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent food
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Great time. Staff were fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle, Phoenix

Traveled with partner
Liked: Amenities, property conditions & facilities
This was a nice hotel at an affordable price. The room was warm with no AC and the higher than normal temperatures but otherwise it was a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Sabrina

Stayed 1 night in Aug 2024

10/10 Excellent

hazem, Augusta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple yet clean. Staff is friendly. Better pillows should be provided in the rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Duniesky, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice clean hotel, the view is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

CJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Armaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2024

8/10 Good

Lutfinisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easily accessible!
Stayed 2 nights in Jun 2024