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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Breakfast and dinner served, Fusion cuisine
Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes
Exterior
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Minibar, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio

Studio | Minibar, desk, laptop workspace, blackout drapes

Studio

9.6 out of 10
Exceptional
(57 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows | Minibar, desk, laptop workspace, blackout drapes

City Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(31 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Studio

  • Sleeps 3
  • Free WiFi

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout drapes

Executive Suite

  • Sleeps 4
  • Free WiFi

View all photos for Studio

Bathroom amenities | Shower, eco-friendly toiletries, hair dryer, towels

Studio

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Christchurch

Located in Christchurch City Centre, Christchurch City Hotel is adjacent to Cashel Mall and within a 5-minute walk of other popular sights like Bridge of Remembrance. This 46-room, 4-star hotel has a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 miles
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.2 miles
  • Riverside Market - 3 min walk - 0.2 miles
  • New Regent Street - 3 min walk - 0.2 miles
  • Hagley Park - 8 min walk - 0.5 miles

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • ‪The Craft Embassy - ‬3 min walk
  • ‪The Little Fiddle - ‬3 min walk
  • ‪J-Bings - ‬3 min walk
  • ‪The Rockpool Bar - ‬2 min walk
  • ‪Tanoshi - ‬2 min walk

About this property

Christchurch City Hotel

Guests staying at Christchurch City Hotel enjoy a rooftop terrace, free WiFi in public areas, and a porter/bellhop. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for NZD 50.00 per person one-way. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. This smoke-free hotel also has a banquet hall.
42-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Minibars, coffee makers, and free local calls are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge 505

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 80.0 per day
  • Cribs/infant beds are available for NZD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Frequently asked questions

Is a free cancellation option available at Christchurch City Hotel?

Christchurch City Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Christchurch City Hotel?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Christchurch City Hotel on May 28, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Christchurch City Hotel?

This hotel is situated in Christchurch City Centre, just steps from Cathedral Square and Cashel Street Shopping Area, and within a short walk of Riverside Market. You'll also find Isaac Theatre Royal and New Regent Street less than a mile away.

Will I be able to park at Christchurch City Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for NZD 10 per day (discounts available).

Does Christchurch City Hotel include a casino on the premises?

No, Christchurch City Hotel doesn't have a casino.

Will I find an indoor pool at Christchurch City Hotel?

No, there is no indoor pool at this hotel.

Is Christchurch City Hotel good for couples?

Amenities that appeal to couples at this hotel include in-room massages, Netflix, and a minibar.

Does Christchurch City Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Christchurch City Hotel feature a restaurant that includes a breakfast menu?

Yes, Christchurch City Hotel serves a full breakfast for a surcharge each morning at Lounge 505.

Will Christchurch City Hotel allow pets to stay free of charge?

No, pets aren't allowed at Christchurch City Hotel though service animals are welcome.

Does Christchurch City Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Christchurch City Hotel?

The closest major airport to Christchurch City Hotel is Christchurch International Airport (CHC), which is 6.6 mi away (20 minutes by car).

Can I book a room with a balcony at Christchurch City Hotel?

No, you won't find guestrooms with balconies at Christchurch City Hotel.

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 463 out of 645 reviews
Rating 8 - Good. 138 out of 645 reviews
Rating 6 - Okay. 24 out of 645 reviews
Rating 4 - Poor. 9 out of 645 reviews
Rating 2 - Terrible. 11 out of 645 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hongyan

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Lurlyne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Room and staff great, would stay again when in Christchurch. Centrally located but quiet. Breakfast was ok, nothing special.
Stayed 1 night in Feb 2026

10/10 Excellent

Ann-margaret

The room was spotless. The staff were so helpful and friendly and the Hotel was so central to everything it was just perfect. Parking outside for suitcase drop off and car park was a three minute walk away. We will definitely book again when in Christchurch.
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good and spacious, staff were very friendly
Stayed 3 nights in Jan 2026

6/10 Okay

Bobby

Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and comfortable. We stayed a few days. Less than average breakfast buffet. Only a few items that we ok. The restaurant and bar was closed otherwise for our stay. The housekeeping was tough. We had ask at the end of the day to do our room and again ask for coffee packets since were leaving
Stayed 2 nights in Jan 2026

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Just had a short visit to Christchurch, fabulous Hotel which made our holiday. Staff were more than helpful. Hotel was spotless. Made our stay so enjoyable.Helpful with directions to eating places, told us all the entertaining things available. Will be booking again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities
Excellent room, view as described, clean new and fresh. great location walk to everything downtown restaurants, bars, entertainment
Stayed 1 night in Jan 2026

2/10 Terrible

Adrian

Stayed 2 nights in Dec 2025

6/10 Okay

Roger

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent site for closeness to Christchurch city centre. We were let down by the fact that the restaurant was closed except for breakfast. Breakfast service was so slow, 40minutes plus, to provide two eggs on toast!
Stayed 1 night in Jan 2026

4/10 Poor

Donna

Liked: Cleanliness
Disliked: Amenities
Very dangerous situation. We left hotel and rebooked . Hotel was giving us a credit but Hotels.com said they couldn’t get in contact. Restaurant is closed (breakfast only) Street was occupied by homeless sleeping out front
Stayed 8 nights in Jan 2026

2/10 Terrible

Alexander

Liked: Cleanliness
Disliked: Amenities
All rooms are not created equal. For example, not all rooms have proper coffee service. My room was instant coffee. Yuck. I had to ask for the room to be made up on the second day, even with the sign on the door. I had no housekeeping service on the first day. The hotel looks under-utilized with empty hallways, elevators, reception. The restaurant is only open for breakfast. I didn’t use it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marty

Stayed 2 nights in Jan 2026

8/10 Good

Marianne, Cos Cob

Traveled with family
Liked: Cleanliness, property conditions & facilities
Theoretically a good location in Christchurch. Rooms and service were fine, only unfortunate thing were the two homeless gentleman that were camping out in front of the hotel right next to the entrance that felt the need to comment when walked by.
Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff helpful. There was no parking, you had to drive to a carpark and walk down the street. For the price I would expect more as the standard was more like a low budget hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
clean, spacious, in the CBD, walking accessible!
Stayed 5 nights in Jan 2026

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendlu staff
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

8/10 Good

Valerie

Stayed 3 nights in Dec 2025

2/10 Terrible

Toni

Disliked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Behrang

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best location, clean room and friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Federico

Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice room and great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely, friendly, helpful staff. great breakfast with a view. Very quiet even though in central city. easy walk to restaurant's
Stayed 1 night in Dec 2025