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Hotel Alcázar de Luna

3.0 star property
Hotel with free parking, in the vicinity of Zoologico Zoochilpan

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Photo gallery for Hotel Alcázar de Luna

Arcade
Restaurant
Reception
Balcony view
In-room safe, desk, laptop workspace, blackout drapes

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

View in a map
Cuernavaca-Chilpancingo 80 km, Ixquiapa, Chilpancingo de los Bravo, GRO, 39016
  • Place, Zoologico Zoochilpan
    ‪5 min drive‬
  • Place, Regional Museum of Guerrero
    ‪8 min drive‬
  • Place, Jose Juarez Museum
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, Mountain View

  • 409 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, Mountain View

  • 463 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Double Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 King Bed, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Double Room, 2 Queen Beds, Mountain View

  • 571 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chilpancingo de los Bravo

Hotel Alcázar de Luna places you within a 5-minute drive of popular sights such as Zoologico Zoochilpan and Jose Juarez Museum. This 38-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Zoologico Zoochilpan - 5 min drive - 3.1 miles
  • Regional Museum of Guerrero - 8 min drive - 3.8 miles
  • Jose Juarez Museum - 8 min drive - 3.8 miles
  • La Avispa Museum - 10 min drive - 5.4 miles
  • Galerias Chilpancingo - 14 min drive - 7.2 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 89 min drive

Restaurants

  • ‪Restaurant El 30 - ‬3 min drive
  • ‪Tecuán - ‬1 min drive
  • ‪El compadre de Jalapa - ‬4 min drive
  • ‪Mamá Quina 2 - ‬17 min walk
  • ‪Barbacoa de Chivo "El Humilde - ‬3 min drive

About this property

Hotel Alcázar de Luna

Hotel with free parking, in the vicinity of Zoologico Zoochilpan
Guests of Hotel Alcázar de Luna enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. There's free parking if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers and hair dryers. Free local calls, safes, and ironing boards are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300

Restaurants on site

  • Restaurante Naoli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: MXN 300

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What is there to do within easy reach of Hotel Alcázar de Luna?

This hotel is located in Chilpancingo de los Bravo, close to La Avispa Museum, Galerias Chilpancingo, and Zoologico Zoochilpan. You'll also find Regional Museum of Guerrero and Jose Juarez Museum within a short drive.

How much does it cost to stay at Hotel Alcázar de Luna?

As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Alcázar de Luna on Dec 4, 2025 start from $81.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Alcázar de Luna?

Yes, self parking is offered for free at the hotel.

Does Hotel Alcázar de Luna include a casino at the property?

No, Hotel Alcázar de Luna doesn't have a casino.

Is there an indoor pool at Hotel Alcázar de Luna?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Hotel Alcázar de Luna?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a restaurant.

Does Hotel Alcázar de Luna have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Alcázar de Luna have a restaurant that serves breakfast?

No, Hotel Alcázar de Luna doesn't have a restaurant that serves breakfast.

Does Hotel Alcázar de Luna allow pets to stay for free?

No, pets aren't allowed at Hotel Alcázar de Luna though service animals are welcome.

Does Hotel Alcázar de Luna have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Alcázar de Luna?

No, you won't find guestrooms with balconies at Hotel Alcázar de Luna.