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Holiday Inn Chilpancingo by IHG

3.5 star property

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Photo gallery for Holiday Inn Chilpancingo by IHG

Exterior
Exterior
Outdoor pool
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blvd Vicente Guerrero No. 148, Col. Ciudad de los Servicios, Chilpancingo de los Bravo, GRO, 39074
  • Place, La Avispa Museum
    ‪12 min walk‬
  • Place, Galerias Chilpancingo
    ‪15 min walk‬
  • Place, Zoologico Zoochilpan
    ‪4 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Terrace

Standard Room, 2 Queen Beds, Terrace | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Terrace

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Chilpancingo de los Bravo

Holiday Inn Chilpancingo by IHG places you within a short walk of La Avispa Museum and within a mile (2 km) of Galerias Chilpancingo. This 120-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • La Avispa Museum - 12 min walk - 0.7 miles
  • Galerias Chilpancingo - 15 min walk - 0.8 miles
  • Zoologico Zoochilpan - 4 min drive - 3.5 miles
  • Jose Juarez Museum - 7 min drive - 4.2 miles
  • Regional Museum of Guerrero - 7 min drive - 4.2 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 80 min drive

Restaurants

  • ‪Taqueria "el buen pastor - ‬5 min walk
  • ‪El Tejaban Restaurante - ‬8 min walk
  • ‪Xalicco Palacio - ‬9 min walk
  • ‪Vips - ‬5 min walk
  • ‪Tortas de Don Tony - ‬2 min drive

About this property

Holiday Inn Chilpancingo by IHG

Guests staying at Holiday Inn Chilpancingo by IHG enjoy an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle during limited hours for MXN 2500 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a hot tub, meeting rooms, and a 24-hour business center.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and free local calls are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Reception
Paradise Inn
Chilpancingo de los Bravo
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 148 reviews
$51 nightly
The price is $62
Jun 24 - Jun 25
Total with taxes and fees
Paradise Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Papagayos
  • LUiX

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 95.00 for children
  • Airport shuttle fee: MXN 2500 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chilpancingo Hotel Chilpancingo de los Bravo
Holiday Inn Chilpancingo Hotel
Holiday Inn Chilpancingo Chilpancingo de los Bravo
Inn Chilpancingo Hotel
Holiday Inn Chilpancingo

Frequently asked questions

Are free cancellation options available at Holiday Inn Chilpancingo by IHG?

Holiday Inn Chilpancingo by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near Holiday Inn Chilpancingo by IHG?

This hotel is located in Chilpancingo de los Bravo, a short 15-minute walk from Galerias Chilpancingo and also 15 minutes on foot from La Avispa Museum. You'll also find Zoologico Zoochilpan and Jose Juarez Museum within a short drive.

Is parking available on site at Holiday Inn Chilpancingo by IHG?

Yes, valet and self parking are offered for free at the hotel.

Does Holiday Inn Chilpancingo by IHG include a casino at the property?

No, Holiday Inn Chilpancingo by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Chilpancingo by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7 AM and 10 PM.

What do couples enjoy most about Holiday Inn Chilpancingo by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn Chilpancingo by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Chilpancingo by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Chilpancingo by IHG serves buffet breakfast for a surcharge on weekday mornings at LUiX.

Will Holiday Inn Chilpancingo by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Chilpancingo by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Chilpancingo by IHG?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Holiday Inn Chilpancingo by IHG?

Yes, some guestrooms at Holiday Inn Chilpancingo by IHG offer a terrace.

Does Holiday Inn Chilpancingo by IHG host weddings?

There are wedding services available at Holiday Inn Chilpancingo by IHG if that's in your vacation plans.

Holiday Inn Chilpancingo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 116 reviews
Rating 8 - Good. 22 out of 116 reviews
Rating 6 - Okay. 3 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo
Verified

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Digno

Un digno Holiday Inn. Exactamente lo que me esperaba, muy bien conservadas los muebles, cama, etc en la habitación. Todo al 100. Falta iluminación en los pasillos,
Stayed 1 night in May 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located -just a few miles away from Galerías Chilpancingo shopping mall- and, above all, excellent facilities and staff!!
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me facturaron

Ya van varias veces que me dicen que la a0micacion es la que me tiene que facturar y tienen razon pero es muy dificil que la apmicacion nos facture la app no es muy co.oda para hacerlo y no hayo quien me haga la factura
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción para esta Ciudad
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y muy cómodos
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Graciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención rápida de todo el personal. Check in out fácil y rápido. Habitación muy cómoda
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Dulce

Liked: Cleanliness, staff & service, room comfort

Dulce

Buenas habitaciones
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El mejor hotel de chilpancingo muy bien cuidado y comodo
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilpo

Great
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Ramiro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nefasto

No me gusto el servicio de room service muy limitado y nunca te contestan los empleados no hacen el más mínimo esfuerzo por complacer a los huéspedes
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

juan pablo tziu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Chilpancingo, siempre limpio y en buenas condiciones, las instalaciones se ven nuevas y en buenas condiciones
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PÉSIMO servicio

Mala, el personal muy despota y sin ningún interés e intensión de solución de problemas, para empezar pedir de favor si podían envíame me factura al hacer mi check Inn… me dijeron que era imposible, que su sistema lo hace automáticamente durante la madrugada al hacerles revisión o algo así, tuve que llamar otra vez a primera hora (7:30am) y me dijeron que para que me la mandarán debía entregar la habitación; después realice un consumo (desayuno) y solicite factura… no me llegó, les llame otra vez como a las 12, me dijeron que las haces hasta un horario pero me la mandarían en 5 minutos… hoy después de 36 hrs sigo esperando mi factura o tendré que volver a llamar con todo y les apunté los datos Gtes veces
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación te permite tener acceso a restaurantes y lugares principales de la ciudad
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodas las camas
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

ANA BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo

Muy confortable. El personal muy atento. Definitivamente en mi proxima estancia sera ahi nuevamente
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in May 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Chilpancingo by far!

It was an amazing stay, the place it very centrally located. The staff is super attentive and friendly. The breakfast and dinner we delicious and of great value as well as the wait staff. This is honestly the BEST experience to this day on all the hotels I've booked on Hotels.com.
Stayed 1 night in Mar 2021
Verified

8/10 Good

PABLO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La calidad de servicio solo en Holiday Inn

Un lugar seguro y limpio. Con estricto control de medidas contra.el Covid-19.Buen servicio de restaurante y buena atención.
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente hotel. Terribles políticas en salones

El hotel excepcionalmente limpio y muy confortable. Pero nos tocó trabajar en los salones y la política es no encender el aire acondicionado hasta que comience el evento y la verdad es muy desgastante trabajar con el calor y la humedad. Por otro lado, antes de finalizar el evento también apagaron el aire acondicionado, lo cual es muy frustrante.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia.

Pasamos una agradable estancia, el servicio fue excelente muy amable todo el personal.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy amables y muy buena atención, la verdad todo en general es perfecto
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Su servicio al cliente y su limpieza , mucha seguridad
Stayed 4 nights in Aug 2020