Even though there was construction the hotel was very clean and the staff was so nice.
They're doing a much needed renovation but know that it's under construction now. It is bare bones and could be cleaner. The desk help was very nice. The breakfast bag for these COVID times was ridiculous! I threw mine out. 2 cheap cereal bars and a banana. (We had just stayed at a Springhill Suites for the same price and gotten a sausage biscuit, yogurt, juice and fruit.). In short, this hotel is the least of everything...one step above a red roof inn, just barely.
The hotel bed was comfortable, other than that nothing was outstanding about the room. The furniture was outdated and our room had an unpleasant odor. There was actually a dryer sheet shoved into the heating vent on the wall so it appears someone had previously tried to cover up the smell.
the hotel's computer system was down and had been for two days when I arrived. I had to get my keys redone to get back in my room. Staff handled the situation very professionally, and there were no other problems with the stay.
Great location for where we needed to be and close to shopping, restaurants, etc... Great staff, and very clean! Hampton is always a good choice! Breakfast was fresh and good, plenty of offerings, and well stocked. Overall a great experience!
Very clean, comfortable, and budget-friendly. We enjoyed the pool, hot tub, hot and cold breakfast, and free wifi.
Good staff and good room. Desk people, room cleaners, and food people all friendly and helpful
Amazing service and breakfast. The beds were super comfortable and the desk manager was always helpful. I will definitely stay here again!
Nice hotel with a good breakfast in the morning. Great coffee and tea available all day. Nice pool and the temp in the pool area was nice and cozy warm.
Hotel has everything you need .Staff is very friendly,
We stayed in this hotel and it was very nice, however I would expect more for the price. The selection of tea and coffee in the lobby was nice, and the front desk employee was very helpful and friendly. Our room was clean and we had everything we needed.
it was nice the staff was pleasant thank you for the great trip.
This hotel was a pleasant stay and it was a great location for water activities on the Chain O Lakes. There was plenty of nice restaurants close by.
A fine visit to a nice hotel. Very clean. Nice staff. Only negative: my debit card was swiped upon check-in, I never used any extra services, and upon arrival at home my account had been debited $30.00. Hope the hotel will credit the amount back to me.
I stayed for 2 nights and hated to leave. The bed was wonderful, everything was immaculate. It was very convenient, safe, and friendly plus the breakfast was good, I really couldn't have asked for anything nicer.
I was visiting my 90 year old mother who lives with my sister as my sister did not have the accomodations to put two people up. I needed handicapped room for the grab bars in the shower.The towels and sheets were awesome plentiful and smelled fresh.The refrigerator froze almost solid a pop and it exploded over the bed cover. And the maid must have flipped the remote making up the bed as we searched for it to find it under the bed! We checked in at 8pm on July 7th. At 08:10am the 8th the maid softly knocked and tried to enter, lucky the slider bolt was on and she quickly said sorry and shut the door. My husband was standing at the coffeepot by the outside sink in his underwear and gave us all a start.We stayed in the exact room last year with my daughter and baby 5 months old at the time. It was clean but we got a better deal. $650.00 was way too much for 4 nights stay. I may consider another chain next year. The breakfast was great, as they are at all Hampton Inns.Coffee was the best in town.So it was a good and bad experience.
Hampton Inn McHenry places you within a 15-minute drive of popular attractions such as Moraine Hills State Park and Volo Auto Museum. This 117-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay.
The 117 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.
Guests of Hampton Inn McHenry have access to an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Even though there was construction the hotel was very clean and the staff was so nice.
Thank you for rating us 5 out of 5! We're delighted that you enjoyed our clean hotel and friendly staff. Thank you for your business. We truly appreciate it!
Thank you so much for your positive rating! We're delighted you enjoyed your stay and hope to welcome you back very soon.
They're doing a much needed renovation but know that it's under construction now. It is bare bones and could be cleaner. The desk help was very nice. The breakfast bag for these COVID times was ridiculous! I threw mine out. 2 cheap cereal bars and a banana. (We had just stayed at a Springhill Suites for the same price and gotten a sausage biscuit, yogurt, juice and fruit.). In short, this hotel is the least of everything...one step above a red roof inn, just barely.
Thank you for taking the time to review your recent stay. I'm sorry that we fell short in providing an exceptional stay for you. Due to Covid-19, our breakfast buffet is temporarily closed. In lieu of our buffet, we are offering complimentary sausage, egg, cheese breakfast sandwiches in addition to our breakfast-to-go bags.I apologize that this was not mentioned to you upon your arrival at the hotel. We are currently renovating and our project should be completed by early fall. We have many exciting upgrades coming and hope we gain regain your trust in our services. Thank you for staying with us. We truly appreciate your business.
Thank you for taking the time to review your recent stay at our hotel. We have many exciting changes coming in 2020 and we hope to welcome you back again very soon! Thank you for your business. We truly appreciate it!
The hotel bed was comfortable, other than that nothing was outstanding about the room. The furniture was outdated and our room had an unpleasant odor. There was actually a dryer sheet shoved into the heating vent on the wall so it appears someone had previously tried to cover up the smell.
Thank you for your review of your stay at our hotel. We apologize for the inconveniences you experienced and have addressed the issues with our housekeeping staff. We're excited for all the upgrades and changes with our current hotel renovations. We hope to have the pleasure of welcoming back to our hotel in the very near future. Thank you!
the hotel's computer system was down and had been for two days when I arrived. I had to get my keys redone to get back in my room. Staff handled the situation very professionally, and there were no other problems with the stay.
Thank you for your review of your stay at our hotel. We apologize for the inconveniences you experienced while our system was down and appreciate your understanding of the situation. We hope to have the pleasure of welcoming you back to our hotel! Thank you!
Great location for where we needed to be and close to shopping, restaurants, etc... Great staff, and very clean! Hampton is always a good choice! Breakfast was fresh and good, plenty of offerings, and well stocked. Overall a great experience!
Very clean, comfortable, and budget-friendly. We enjoyed the pool, hot tub, hot and cold breakfast, and free wifi.
Thank you for great rating! We're delighted you enjoyed our services and accommodations. We truly appreciate your business and hope to welcome you again!