Sukantara Cascade Resort4.5 out of 5.0
Recent guest reviews
Firstly the photoshopping of the photos of rooms is unreal. They are nothing like the photos so you are guaranteed to be let down on arrival. The first thing we were literally welcomed with after a 10 hour drive was, 'welcome to Sukantara, it's 7.30pm now and the kitchen will close at 8pm, kab'. We drove 10 hours, we had eaten some motorway food a few hours before. We wanted to relax for a little while before we had dinner. Instead we went very hungry as there was literally no snacks in the room, nothing. The next issue is the dirt. I didn't feel comfortable for one minute. There is dirt everywhere, it's like they never cleaned the room, apart from sheets etc. The corners are filthy, the plugholes scummy, everything is covered in grime and mildew, it's disgusting. We booked the expensive jacuzzi villa as I had seen beautiful pictures of an outdoor jacuzzi pool and thought that's what we would get. We instead were given a dingy room with an old broken jacuzzi in the back room. There was a dripping shower above it and the jets hardly worked. The water was off colour and it smelt bad. We paid an extra load for that luxury, couldn't use it. The location is fantastic, it's breathtakingly beautiful, but the service is terrible and they don't know what clean is here. I leave itching and feeling I wasted a lot of money on something below standard. Considering the cost, it must be purely bad standards which keeps the rooms so filthy. The attention to detail is non existent. See photos of dirt and scum, literally everywhere.. As for closing the kitchen at 8pm at a luxury resort with no food available for miles around, that's absolutely unforgivable and that why you get 1 star. I have stayed in hundreds of hotels allover the world, I have never heard of a kitchen closing at 8pm. Such a shame, I wanted a romantic getaway with my partner, I was going to propose to her over a romantic meal on the terrace overlooking the waterfall. I had spent the whole drive up planning what I would say and how I would do the proposal. I spent months planning for one moment, I never imagined the kitchen would be closed. Terrible experience, can't wait to leave. Shame on you Sukantara.
Spent three days here at this fantastic resort. What a great place to relax and unwind from the real world. Nice accommodations and delicious food. We felt like it was resort camping, with 5 star service in a rustic, magical setting. The entire staff went out of their way to make our stay special, and we especially appreciated the attention and care given to us by A and Dan. They both went above and beyond! We chose the "whisper of paradise" package, and highly recommend it. All the extras it had to offer were well worth it. The available excursions in the area were plentiful and enjoyable, too, from riding elephants, getting up close with tigers and seeing local tribes and markets, to name a few. And be sure to eat a slice of any of A's homemade cakes. The coconut cream was delicious! And the traditional Thai rice porridge for breakfast should not be missed!
Unforgetable experience, very luxurious and fotogenatic. Great food (not expensive). Tent for only €90 is huge and very romantic with all comfort and huge bathroom. I took at least 50 photos because there is so much beautiful to see. Recepcion can arrange transport. Spa is really good, it has European prices, though. I think best hotel I've ever been.
I had lunch here yesterday after visiting mon jam. Beautiful location with attention to detail. Many great photo opportunities. Great view to sit and relax whilst looking at fast running waterfalls. Plenty of friendly wildlife and exotic birds in cage and a lovely pair of peacock which are not afraid to come close. Fresh ingredients used in visually stimulated details. Fresh shrimp cakes superb. Mushroom soup Tuna sandwich Morning Glory Steam rice cooked to perfection Out of the way but worth the trip Plenty to see along the way Attentive staff Family looking business with incredible landscaping Would have liked to have seen inside rooms but I was told fully booked for long weekend. Kings birthday.
We are across the river in one of the tent villas. What fun to go across an Indiana Jones-style bridge over the river to get to our tent. Very nicely done inside, except for the rickety wooden floors, but no problems on hygiene. Plenty of power plugs and the aircon works great, as this is the hot time of year. The quaint state of maintenance at the resort overall reflects how hard it is to keep wood intact in a tropical environment. But they're trying. We've looked at the various reviews for Sukantara, both positive and negative, and most are relevant; this is a polarizing place. If you come prepared for rustic beauty and tranquility, you will be happy. If you are looking for glamour, which apparently some reviewers were, look elsewhere. The comments that the website uses heavily Photoshopped pictures are well founded. We, and another family down the river here are the only guests, and it is the end of the dry season so the cascades are running but not vigorously. But, it is really tranquil. The loudest noises are the crickets (which can sound like jackhammers at dawn), the peacocks, and the stream. I had the most relaxing nap by the (very small) pool this afternoon--I haven't been so relaxed in months. The food is very well done and presented, a little on the high side as we are a captive audience. Advice: bring libations to enjoy in your room. Overall, a good choice for us for two nights @ $105 per night while we did due diligence on the Prem School. I am baffled at the reviews that indicated they paid three times as much.
For the month of march it seems that the foliage is dry ... but the waterfall was still flowing . We were well taken care of. Infact the owner greeted us and his daughter made us feel welcome .We were 3 couples and each had our own bungalow. The restaurant food was more than I expected ( I love Thai food) we had day trips planned the drivers pick you up and drop off . They also went out of their way to make breakfast earlier since we had an early flight . We chose this place since it's away from all the city noise . Very secluded . Our personal driver really took care of us from taking us to eating local places , shopping airport .
Very beautiful spa and hotel/restaurant. The location is truly spectacular and well worth a visit. Great place to visit on a day trip out of Chiang Mai. Good place to have lunch. Not sure I would wish to stay overnight as presumably the view disappears with the daylight. But it could be VERY romantic.
Lovely people. The owner is warm and outgoing. Mostly dressed like a cowboy and fond of fancy cars. The resort need maintenance though. The open air toilets/showers stink. Limited choice in food. No toiletries provided except for shampoo and conditioner, not even soap. Back to nature if you would but for us four nights were quite enough. Though we would not mind repeating our visit after some upkeep is carried out. All in all, an exceptional place to stay
Kind staff and gorgeous location, but very poor maintenance and cleaning. Until some comprehensive renovations and corrective measures, we do not recommend for a comfortable stay. Unfortunately, a missed opportunity.
A resort located beside a small waterfall. This resort got a restaurant with a view of a nice waterfall. The food price is affordable and good taste. Worth a visit if u came to this area especially after extreme outdoor activities at that area.
- Free breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Within a short walk of Tiger Kingdom, Sukantara Cascade Resort is within a mile (2 km) of Bai Orchid and Butterfly Farm. This 16-room, 4.5-star resort welcomes guests with free breakfast, a full-service spa, and free self parking. Also near this Mae Rim resort are Dara Pirom Palace Museum and Mae Rim Monkey School Chiang Mai.
Free breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room.
All 16 air-conditioned rooms provide patios, refrigerators, and minibars. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free bottled water, safes, and desks.
Guests staying at Sukantara Cascade Resort enjoy a full-service spa, free WiFi in public areas, and a garden. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 700 per vehicle one way. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Other amenities at this luxury resort include a porter/bellhop and wedding services.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 151 reviews