The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Chiang Mai
VIP Access

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Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Property preview
City view from property
Outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

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199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Chiang Mai Night Bazaar
    ‪14 min walk‬
  • Place, Tha Phae Gate
    ‪3 min drive‬
  • Place, Warorot Market
    ‪3 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Room

9.6 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

9.2 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Chiang Mai

Located in Chang Khlan within a mile (2 km) of Chiang Mai Night Bazaar, The Empress Hotel Chiang Mai is within 2 miles (3 km) of other popular sights such as Tha Phae Gate. This 375-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Chiang Mai and also close to Wat Phra Singh and Central Chiang Mai Airport.

What's nearby

  • Chiang Mai Night Bazaar - 14 min walk - 0.8 miles
  • Tha Phae Gate - 3 min drive - 1.2 miles
  • Warorot Market - 3 min drive - 1.2 miles
  • Sunday Walking Street Market - 3 min drive - 1.5 miles
  • Wat Phra Singh - 4 min drive - 1.5 miles

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬2 min walk
  • ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬2 min walk
  • ‪Outside In (เอาท์ไซด์อิน) - ‬1 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk
  • ‪Ruammit Muslim Restaurant - ‬2 min walk

About this property

The Empress Hotel Chiang Mai

Family-friendly hotel with 2 restaurants connected to the convention center in Chiang Mai
The Empress Hotel Chiang Mai features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 250 per person one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and desks.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 850.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Are free cancellation options available at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to The Empress Hotel Chiang Mai?

This hotel is situated in Chang Khlan, just steps from Art in Paradise, and within a 10-minute walk of Riverside and Mae Ping River. You'll also find Chiang Mai Night Bazaar and Tha Phae Gate within a short drive.

Is there parking available at The Empress Hotel Chiang Mai?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa at The Empress Hotel Chiang Mai?

There is a full-service spa available for guests to enjoy and services include Thai massages, aromatherapy, and body scrubs.

Does The Empress Hotel Chiang Mai have a casino on the premises?

No, The Empress Hotel Chiang Mai doesn't have a casino.

Will I find an indoor pool at The Empress Hotel Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Empress Hotel Chiang Mai?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does The Empress Hotel Chiang Mai have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Empress Hotel Chiang Mai have a restaurant that serves breakfast?

Yes, The Empress Hotel Chiang Mai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Empress Hotel Chiang Mai allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Empress Hotel Chiang Mai.

Are there connecting rooms at The Empress Hotel Chiang Mai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Empress Hotel Chiang Mai?

The closest major airport to The Empress Hotel Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at The Empress Hotel Chiang Mai?

No, there aren't any guestrooms with balconies at The Empress Hotel Chiang Mai.

Does The Empress Hotel Chiang Mai offer wedding services?

Take advantage of the wedding venue at The Empress Hotel Chiang Mai if you plan to say "I do" during your trip.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was so easy and we get upgrade it and we get two bags of goodies with six Evian bottle of water I was very impressed I will go back definitely.
Stayed 14 nights in Jul 2025

10/10 Excellent

Ross

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Stayed 1 night in Jul 2025

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not refund my last day, because a mistake was made on a double booking. They also wouldn't provide a receipt for my stay.
Stayed 6 nights in Jul 2025

8/10 Good

Yu K

Stayed 6 nights in Jun 2025

10/10 Excellent

Amjad, New York

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice property. Has that regal feel with oriental design elements everywhere. it's a larger hotel vs. a botique hotel so they have many amenities on site, and it's really well staffed. Property is kept up very well. I thought the pool area was a highlight as it has a nice view of the mountains in the background. I really liked their green pool towels. I never see that color anymore.
Stayed 7 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, comfortable bed. Wide variety of offerings for breakfast. Walkable to many markets.
Stayed 2 nights in Feb 2025

10/10 Excellent

PRISCILA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay at the Empress

Friendly, respectful, helpful staff. Good location, easy access to church, to transport and food hubs. Close to Night Bazaar. Breakfast is good, lots of fruits, too. Reasonably priced. Happy to stay in this hotel. Will stay again if we're back in ChiangMai.
Stayed 3 nights in May 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so kind and helpful. The breakfast buffet was amazing! Clean, quiet, gorgeous surroundings . . . would definitely come again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sara

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean Lots of amenities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate! The service was excellent and they even gave me a gift bag with champagne, juices, snacks, cookies and a plate of FRESH FRUIT!! I felt like a EMPRESS
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah, Bukit Jalil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Quite stay near the Old City. Staff is very friendly and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel but the beds were a little hard. They gave us nice snacks and the breakfast buffet was very good.
Stayed 2 nights in Mar 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad to stayed there
Stayed 1 night in Mar 2025

10/10 Excellent

an pang, Arcadia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Chiang Mai night market, 15 minute walk, close to Thai massage, restaurants, and shopping. Have been staying here every time I come to Chiang Mai for the past 8 years
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbi

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, attentive, and helpful. Nice, big room, with wood floors. Laundry was very reasonable. The breakfast was, at best, mediocre.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raymarc

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Stayed 5 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Great property all around. Ended up getting the executive suite. It is sweet! Thee we t gave us a huge gift basket on arrival, fresh fruit and fresh cut flowers in the morning. 5 stars.
Stayed 3 nights in Feb 2025

10/10 Excellent

NITESH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025