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The Empress Hotel Chiang Mai

Property class: 4
VIP Access

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Photo gallery for The Empress Hotel Chiang Mai

A modern hotel with a prominent corner entrance, multiple floors, and a rooftop terrace.
A modern hotel room with a large window, a sofa, a chair, a coffee table, and a television.
A rooftop pool area with wooden furniture and a view of the city skyline.
A spacious lobby with ornate ceiling designs, a grand staircase, and traditional seating areas.
A modern hotel room with a sofa, armchairs, a coffee table, and a TV.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Riverside
    ‪2 min walk‬
  • Place, Mae Kha Canal Village
    ‪7 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪12 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Superior Room

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a decorative headboard, a chair, and a lamp.

Executive Room

9.0 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

A spacious living room with a dining area, a large window with a view, and a television.

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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Aug 29 - Aug 30
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About the neighborhood

Chiang Mai

Located in Chang Khlan, The Empress Hotel Chiang Mai is within a 5-minute walk of sights such as Riverside and Central Chiang Mai Memorial Hospital. This 375-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Chiang Mai and also close to Chiang Mai Night Bazaar and Tha Phae Gate.

What's nearby

  • Riverside - 2 min walk - 0.1 miles
  • Mae Ping River - 5 min walk - 0.3 miles
  • Mae Kha Canal Village - 7 min walk - 0.4 miles
  • Chiang Mai Night Bazaar - 12 min walk - 0.7 miles
  • Kalare Night Bazaar - 17 min walk - 0.9 miles

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • ‪Roastniyom coffee - The Astra Condo - ‬5 min walk
  • ‪Lobby Lounge - ‬6 min walk
  • ‪Kao Kab Kang - ‬4 min walk
  • ‪Ruammit Muslim Restaurant - ‬2 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 250 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and desks.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 850.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Are free cancellation options available at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on Aug 23, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Empress Hotel Chiang Mai?

This hotel is situated in Chang Khlan within a 10-minute walk of Riverside, Mae Ping River, and Mae Kha Canal Village. You'll also find Chiang Mai Night Bazaar and Nimmanhaemin Road within a short drive.

Is parking available on site at The Empress Hotel Chiang Mai?

Yes, extended and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at The Empress Hotel Chiang Mai?

There is a full-service spa available for guests to enjoy and services include Thai massages, aromatherapy, and body scrubs.

Does The Empress Hotel Chiang Mai have a casino on the premises?

No, The Empress Hotel Chiang Mai doesn't have a casino.

Will I find an indoor pool at The Empress Hotel Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Empress Hotel Chiang Mai good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an outdoor pool.

Does The Empress Hotel Chiang Mai have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Empress Hotel Chiang Mai have a restaurant that serves breakfast?

Yes, The Empress Hotel Chiang Mai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Empress Hotel Chiang Mai allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Empress Hotel Chiang Mai.

Does The Empress Hotel Chiang Mai have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from The Empress Hotel Chiang Mai?

The closest major airport to The Empress Hotel Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at The Empress Hotel Chiang Mai?

No, there aren't any guestrooms with balconies at The Empress Hotel Chiang Mai.

Does The Empress Hotel Chiang Mai offer wedding services?

Take advantage of the wedding venue at The Empress Hotel Chiang Mai if you plan to say "I do" during your trip.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite places to stay in Chiang Mai. Excellent staff and services.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly staff. They gave us a welcome gift. There is also a nice pool to chill after a long day AC too strong though
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The best resort by far
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kathiravelupillai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bre
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice & friendly staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Very good rooms. Staff very kind and even gave me a huge gift. Very kind of them. Will stay here again.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Clive

Liked: Cleanliness
Every thing was great except the pool area needs refurbished.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Hannoch

Liked: Cleanliness, staff & service, amenities
YES
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Soe

Liked: Cleanliness, staff & service, amenities
Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Austin

Clean and well maintained
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025
Verified review

10/10 Excellent

Kyanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Kristoff

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the amenities were good, and the view was good. Beds were slightly uncomfortable, but it was all good all in all.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Stayed 26 nights in Jan 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing place to stay.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Abida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very nice and quiet .
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025