See all properties

The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Chiang Mai
VIP Access

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
View from room
Lobby
Outdoor pool
Executive Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Chiang Mai Night Bazaar
    ‪14 min walk‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Warorot Market
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, in-room safe, desk

Executive Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Chiang Mai

Located in Chang Khlan within a mile (2 km) of Chiang Mai Night Bazaar, The Empress Hotel Chiang Mai is within 2 miles (3 km) of other popular sights such as Tha Phae Gate. This 375-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Chiang Mai and also close to Warorot Market and CentralPlaza Chiang Mai Airport.

What's nearby

  • Chiang Mai Night Bazaar - 14 min walk - 0.8 miles
  • Tha Phae Gate - 3 min drive - 1.2 miles
  • Warorot Market - 3 min drive - 1.2 miles
  • Sunday Walking Street Market - 3 min drive - 1.5 miles
  • CentralPlaza Chiang Mai Airport - 4 min drive - 1.7 miles

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

Family-friendly hotel with 2 restaurants connected to the convention center in Chiang Mai
The Empress Hotel Chiang Mai features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 250 per person one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and desks.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Thai

Similar properties

Reception

Dusit Princess Chiang Mai

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 172 reviews
$61 nightly
The price is $66
Jun 27 - Jun 28
Total includes taxes and fees
Dusit Princess Chiang Mai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 850.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Are free cancellation options available at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to The Empress Hotel Chiang Mai?

This hotel is situated in Chang Khlan, just steps from Art in Paradise, and within a 10-minute walk of Riverside and Mae Ping River. You'll also find Chiang Mai Night Bazaar and Tha Phae Gate within a short drive.

Is parking available on site at The Empress Hotel Chiang Mai?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa at The Empress Hotel Chiang Mai?

There is a full-service spa available for guests to enjoy and services include Thai massages, aromatherapy, and body scrubs.

Does The Empress Hotel Chiang Mai have a casino on the premises?

No, The Empress Hotel Chiang Mai doesn't have a casino.

Will I find an indoor pool at The Empress Hotel Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Empress Hotel Chiang Mai?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does The Empress Hotel Chiang Mai have a hot tub?

No, but this hotel does have a steam room.

Does The Empress Hotel Chiang Mai have a restaurant that serves breakfast?

Yes, The Empress Hotel Chiang Mai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Empress Hotel Chiang Mai allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Empress Hotel Chiang Mai.

Are there connecting rooms at The Empress Hotel Chiang Mai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Empress Hotel Chiang Mai?

The closest major airport to The Empress Hotel Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4.5 mi away (18 minutes by car).

Are there rooms with balconies at The Empress Hotel Chiang Mai?

No, at The Empress Hotel Chiang Mai, there aren't any guestrooms that list a balcony.

Does The Empress Hotel Chiang Mai offer wedding services?

Take advantage of the wedding venue at The Empress Hotel Chiang Mai if you plan to say "I do" during your trip.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbi

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, attentive, and helpful. Nice, big room, with wood floors. Laundry was very reasonable. The breakfast was, at best, mediocre.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raymarc

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Stayed 5 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Great property all around. Ended up getting the executive suite. It is sweet! Thee we t gave us a huge gift basket on arrival, fresh fruit and fresh cut flowers in the morning. 5 stars.
Stayed 3 nights in Feb 2025

10/10 Excellent

NITESH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and gave information about where to find the best places for shopping. Location was easy to find. Breakfast was easy to find. Clean and very safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025

8/10 Good

dongbiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Ranjit, Cypress

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty property. Felt safe the entire time i was there. The breakfast and the ala carte food is great. Music during the evening to complement the dinner. The property is safe and clean. Can feel a little dated with keyed entry to rooms. A little bit of a distance from the night market but not a lot.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed here during a 1-week trip to Chiang Mai. The staff was very friendly and accommodating. The rooms aren't the fanciest and somewhat out of date. The gym was sparse and a bit run down. We enjoyed the pool and ample breakfast options. We loved the location that was easily walkable to the markets around Old City but not in the heart of business. Overall a good value!
Stayed 6 nights in Jan 2025

10/10 Excellent

Ngan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 5 nights in Jan 2025

8/10 Good

Eric

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service, friendly staff. Need more room keys

Everything was very good. We have work conferences here sometimes. The hotel feels a little old in that they decided to stay classic rather than it is just rundown. It feels a bit on the line for that though. My reason for not giving 5 stars is that there is 1 physical key for the room. So if your spouse/companion/roommate is in the room and asleep, then you have to ask housekeeping to come open the door. You are also expected to leave the key with the front desk when leaving the hotel. The pool felt too chilly in the morning for me, and needed the afternoon sun hitting it for me to use it.
Stayed 5 nights in Jan 2025

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was just fine. The room, however, is shabby and worn, desperately in need of a refit. Mold, stains, a musty smell everywhere. There is a ridiculous master control box for the room lighting, located on a side table near the bed. It has a glowing blue LCD display that cannot be dimmed or switched off, so it will light up the room like a drive-in movie theater unless you put a towel over it. Everything feels dated, they don't even have electronic key cards but actual bulky mechanical keys on a fob. Cannot recommend unless you're into a poor retro vibe from the 70's.
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and convenient in a quite safe location with very walkable route to street markets and Night Bazaar which began at 5pm nightly. Lots of places to eat within walking distance. The property also has a very full breakfast buffet and the sister hotel right next door “The Premier Empress” has a nightly buffet that was delicious. The breakfast buffet area latter serves lunch and dinner. There is a great message place steps away. The pool was very nice and not crowded but it might have been because we were there in January. Although the pool was not heated, it was very swimmable. There is also a sauna and fitness room on the same floor. Upon checkout, the staff called an UBER like service for us which equaled to approx. $6.00 US. It was a lovely stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom fans will be a good asset and more lighting in the bedroom
Stayed 3 nights in Jan 2025

10/10 Excellent

Soe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

mai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel decoration I don’t like the breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Soe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to night markets and shopping plaza. Hotel is nice and clean. Staff and service are perfect.
Stayed 9 nights in Jan 2025

6/10 Okay

Min Min, Karratha

Stayed 3 nights in Jan 2025

10/10 Excellent

Arthur

Stayed 1 night in Jan 2025

Hotels

Town Houses Jacksonville
Hilton San Francisco Airport Bayfront
Gay Friendly Hotels in Aruba
Country Inn & Suites by Radisson, Dearborn, MI
Hotels with Free Parking in Downtown Seattle
Cabin Rentals Nevada
Starling Bird Resort
Pastell Oldtown Chiang Mai
Cabin Rentals Garden Valley
Casino Resorts & Hotels in Panama City
Villas Aruba
Aparthotels McDonough
Texican Court, by Valencia Hotel Collection

Flights

Flights from Miami to Georgetown
Flights from Kitchener to Timmins
Flights from Auckland to Whakatane
Flights from St. Louis to Istanbul
Flights from Atlanta to Oaxaca
Flights from Tampa to Amman
Flights from Jacksonville to New York
Flights from Las Vegas to Lake Havasu City
Flights from New Orleans to Burbank
Flights from Washington (DCA) to Windsor Locks (BDL)
Flights from Denver to Chihuahua
Flights from Pullman to Boise
Flights from Ottawa to Fort Myers

Cars

Car rentals in Cartersville
Car rentals in Waterbury
Car rentals in Charlotte