Icon Park Hotel Chiang Mai

I cannot express how incredible our stay was at the Icon Hotel. From the moment my partner and I arrived at the beautiful hotel, we were welcomed with warmth and professional hospitality as well as helpful tips and advice on tourism around the area. Loved the location, it sits across of the old city, minimal walking distance. I felt very safe in this clean and modern hotel. The staff went above and beyond with every request and treated us like royalty. I also appreciated the cute birthday surprise left in our room. If you are looking for a hotel that genuinely cares about their guests, look no further and book the Icon hotel. You won't regret it! :)

Booking through Agoda appeared to offer more than the hotel could offer our five person family. Just as we were at the point of cancelling, Katie the manageress intervened and upgraded our booking. I am glad she did because at this point the service was a dream. The location is good being set back from the ring road at the north west corner of the old town. Workout lovers please note a full size but slightly scruffy gym is included and located immediately next door. The only note of caution I would add is that the place is very popular with Chinese tourists who all tend to take their breakfast around 9am. If you like to eat your eggs in relative solitude avoid this time.

This hotel was clean, spacious and affordable. Staff was more than helpful during our stay. It started with the manager communicating with me via email and giving me critical information regarding transportation to and from the hotel via taxi rather using the Grab app (taxi is cheaper), also providing a map of local attractions and took care of my requests for a single bed for my partner and I. The staff was super friendly and always willing to go out of their way to help make our stay as comfortable as possible. Check out time is at noon but we informed Katie that our flight was booked for 10PM. Katie was helpful and allowed us to use the facility prior to heading to the airport to return home. I would definitely rebook this hotel the next time I return to Chiang Mai. It short walk away from the popular local dish Khao Soi.

The staff was very friendly and the location was conveniently located near the city center. We were visiting on our honeymoon and the room was decorated for us with rose pedals, which was a nice touch. The room was spacious, clean, and comfortable. We had a short stay, but we definitely felt taken care of the whole time. Should we return to Chiang Mai, we will definitely be booking with Icon Park Hotel again!

Nice location. Breakfast is great. Friendly staff. Located in the center of Chiengmai , and very close to airport within 15 mins. Easy to walk travel around city center. A lot of good local food nearby the hotel.

This is hands down the best place I’ve stayed at in all of Thailand! The room was great, but staff was amazing! Have us early check in and late check out because our laundry wasn’t going to be ready, made me a great coffee while I waited for our room to be ready. They were beyond helpful and friendly, and honestly couldn’t say enough good things about them. They even upgraded my room, though I imagine all of the rooms were amazing. It’s clean, and quiet, and located in a great spot near the Saturday market. Thank you again to all of the staff

I like the hotel.. Really clean and the service is awesome.. The staff are so friendly.. I'm stay 5 days on 29 April to 4 may and really have great fun.. Tq so much to the hotel Staff who make my holidays awesome.. Hope meet u again

Had a superb 4 night stay at Icon Park Hotel. Very modern decor and furnishings. A comfortable few nights sleep. Helpful and friendly staff. Great value for money breakfast. Ideal location for excursions within Chiang Mai. Close to the old town.

We visited Chiang Mai for the Elephant Nature Park, and were hot and sweaty upon our return. Thank you Katie Ng for allowing us a late checkout and shower before heading to the airport. I’m sure the other passengers thank you too! The hotel is very clean and the staff very friendly and helpful.