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Recent guest reviews

I enjoyed staying at holiday inn Chiangmai. Hopefully come back.

The property is closed by many street food and 7 Elevan store so it's convenience. They also have a shuttle drop-off & pickup from night market which is very convenience so you don't have to spend extra money taking taxi.

greeting friendly and very helpful. The Front desk is very professional and friendly. they make me feel very important when arrived and stayed.

All staff is very pleasant from concierge and bellmen to reception, housekeeping, and the pool bar staff.

The hotel was great for the price but being a very old building it has some upgrades it can use. Service was great and breakfast was great.

Overall experience was good. The staffs are very friendly and helpful. The hotel is well kept clean and fast services. Food was excellent. Since it was hard to schedule tours, my recommendation is that the hotel should have their own tours company and shuttle busses from airport to hotel and the other way around.

You will enjoy your stay at this Holiday inn. Breakfast Buffet was great. They did a great job to cater all nationalities. My hat is off to all in this hotel. Well run. great team.For sure , I will be back again.

Was less than regular. Not pleased with my exoectations,next time i will choose different Hotel...................... I was not really impressed the Hotel did not stock with simple hygiene kit

We stayed for three nights. Everything met our expectation. I wish the holiday inn's in us could be as nice as the one we stayed in Chaing Mai. From staff to food at the buffet, room space and cleanness was overall great. Everything was in walking distance. Hotel staff was very helpful and friendly. The night market was very close to the hotel location. I would stay here again in the future.

Very goo to great experience. I did not expect that with this popular hotel chain, I can get a very good price. Room is big and very comfortable. The surrounding is quite convenient if you like local food and delicacies. Really worth it.

Nice place to stay for relaxing in chiang mai thailand

I suggest you book a room with a river view. Staff are friendly and helpful; most have a good command of English. If you need to extend your stay, you will usually get a better price on-line than at the front desk.

318/1 Chiang Mai-Lamphun Road Chiang Mai Chiang Mai

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Wat Ket, Holiday Inn Chiangmai is within 2 miles (3 km) of popular attractions such as Chiang Mai Night Bazaar and Chiang Mai Gate. This 526-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: River Terrace specializes in international cuisine and serves breakfast, brunch, lunch, and dinner; China Palace offers relaxing garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 5:30 AM to 10 AM.


Rooms

All 526 air-conditioned rooms feature refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

At Holiday Inn Chiangmai, guests enjoy features like an outdoor pool, a fitness center, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for THB 600 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Room, 1 King Bed, Non Smoking, River View

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Premier Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 3

Guest reviews for Holiday Inn Chiangmai

Everyone (7) Business (1) Couples (1) Other (2)
5
Business Business

I enjoyed staying at holiday inn Chiangmai. Hopefully come back.

By on Feb 13, 2020

5
Everyone

By on Jan 25, 2020

4
Partner Couples

The property is closed by many street food and 7 Elevan store so it's convenience. They also have a shuttle drop-off & pickup from night market which is very convenience so you don't have to spend extra money taking taxi.

By , from California on Dec 1, 2019

5
Family with small children

greeting friendly and very helpful. The Front desk is very professional and friendly. they make me feel very important when arrived and stayed.

By on Oct 28, 2019

5
Everyone

All staff is very pleasant from concierge and bellmen to reception, housekeeping, and the pool bar staff.

By on Feb 12, 2019

5
Everyone

The hotel was great for the price but being a very old building it has some upgrades it can use. Service was great and breakfast was great.

By on Dec 31, 2018

Review comment responded on Jan 11, 2019

Dear Valued guest, Thank you for your very kind review about our hotel. It is wonderful to know that you had a very enjoyable stay with us. We are so glad to see that you felt the food and service we offer exceeded your expectations. It is through feedback such as yours that keeps to inspire all of us to continue to provide True Hospitality for everyone. We look forward to welcoming you back again soon! Yours sincerely, Sebastien Wilson General Manager

4

christmas 🎄 holiday

Everyone

Overall experience was good. The staffs are very friendly and helpful. The hotel is well kept clean and fast services. Food was excellent. Since it was hard to schedule tours, my recommendation is that the hotel should have their own tours company and shuttle busses from airport to hotel and the other way around.

By , from Japan on Dec 30, 2017

Review comment responded on Feb 8, 2018

Dear Rosie, Thank you for sharing your kind review. It is wonderful to learn that you had an enjoyable during your stay with us. We strive to make each stay as pleasant and comfortable as possible, and we will review your comments in order to provide a better experience in the future. For your information our concierge staff can assist you with many services including sightseeing tours, transportation, airport transfer and restaurant reservation. There is also a free shuttle bus to the night market daily. We look forward to being able to welcome you back in the near future. Yours sincerely, Barry Pitman General Manager

5

short and sweet : wonderful staff , great service

Everyone

You will enjoy your stay at this Holiday inn. Breakfast Buffet was great. They did a great job to cater all nationalities. My hat is off to all in this hotel. Well run. great team.For sure , I will be back again.

By on Aug 23, 2017

Review comment responded on Sep 12, 2017

Dear Eddie, Thank you for taking the time to share such a pleasant feedback following your recent stay with us. I am extremely pleased to read your comments and it was indeed a pleasure to have you as our guest. Most especially, I am delighted to hear that our breakfast buffet exceeded your expectations. This is certainly an endorsement and a great motivation to the team to continue to keep up the good work. We look forward to having the pleasure of welcoming you back in the future. Yours sincerely, Barry Pitman General Manager

3

is just ok to sleep only , food very poorly.

Everyone
Sunset

Was less than regular. Not pleased with my exoectations,next time i will choose different Hotel...................... I was not really impressed the Hotel did not stock with simple hygiene kit

By on Nov 17, 2016

Review comment responded on Nov 21, 2016

Dear Rick, Thank you for sharing your experiences regarding our hotel during your recent stay with us. I sincerely apologize for the unpleasant experience. I have spoken to my Executive Chef and Hygiene Executive regarding the issues mentioned and rest assure that we will personally look into this matter. Thank you again for bringing this to our attention. I hope that this experience will not deter you from returning to our hotel and give us another chance to live up to your expectations. Yours sincerely, Stella Jacobs General Manager

4
Everyone

We stayed for three nights. Everything met our expectation. I wish the holiday inn's in us could be as nice as the one we stayed in Chaing Mai. From staff to food at the buffet, room space and cleanness was overall great. Everything was in walking distance. Hotel staff was very helpful and friendly. The night market was very close to the hotel location. I would stay here again in the future.

By , from queens new york on Jun 2, 2016

Review comment responded on Jun 16, 2016

Dear alisha, Thank you for choosing Holiday Inn Chiangmai on your recent stay and taking time to share your experience with us. The pleasure is ours to have made your stay a comfortable and enjoyable one. A positive guest experience is something our staff takes great pride in, so we value your feedback. My team and I look forward to welcoming you back soon. Yours sincerely, Stella Jacobs General Manager

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