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Hacienda Bambú

Property class: 2

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Photo gallery for Hacienda Bambú

Staircase
Exterior
Balcony
Property grounds
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
calle 26 x1 y 3, colonia Mario Villanueva Madrid, Bacalar, QROO, 77395
  • Place, Fort of San Felipe
    ‪6 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪10 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Non Smoking

Junior Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished

Junior Room, 1 King Bed, Non Smoking

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 2 Double Beds, Non Smoking

Comfort Suite, 2 Double Beds, Non Smoking | Premium bedding, individually decorated, individually furnished

Comfort Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

Deluxe Suite, Multiple Beds, Non Smoking | Premium bedding, individually decorated, individually furnished

Deluxe Suite, Multiple Beds, Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

About the neighborhood

Bacalar

Hacienda Bambú places you within a 15-minute stroll of popular sights such as Laguna Bacalar Ecological Park and Lake Bacalar. The 4 rooms at this hotel include refrigerators, microwaves, and flat-screen TVs.

What's nearby

  • Zócalo - 5 min walk - 0.3 miles
  • Fort of San Felipe - 6 min walk - 0.4 miles
  • Municipal Spa of Bacalar - 10 min walk - 0.5 miles
  • Laguna Bacalar Ecological Park - 11 min walk - 0.6 miles
  • Ecopark Bacalar - 15 min walk - 0.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Mr. Taco - ‬4 min walk
  • ‪Enamora - ‬5 min walk
  • ‪Christians Tacos - ‬3 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪Las Marquesitas - ‬4 min walk

About this property

Hacienda Bambú

Guests staying at Hacienda Bambú enjoy an outdoor pool, free WiFi in public areas, and a garden. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find flat-screen TVs with cable channels. Beds sport premium bedding. Refrigerators, microwaves, and ceiling fans are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Hotel Laguna Bacalar
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  • Parking included
  • Breakfast available
6.2 out of 10, 521 reviews
$82 nightly
The price is $103
May 1 - May 2
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Bambú Hotel Bacalar
Hacienda Bambú Bacalar
Hacienda Bambú Hotel
Hacienda Bambú Bacalar
Hacienda Bambú Hotel Bacalar

Frequently asked questions

What's there to see around Hacienda Bambú?

This hotel is located in Bacalar, a short 12-minute walk from Laguna Bacalar Ecological Park and also 13 minutes on foot from Lake Bacalar. You'll also find Fort of San Felipe and Municipal Spa of Bacalar less than a mile away.

How much does it cost to stay at Hacienda Bambú?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hacienda Bambú on May 3, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hacienda Bambú?

Yes, self parking is offered for free at the hotel.

Does Hacienda Bambú feature a casino?

No, Hacienda Bambú doesn't have a casino.

Is there an indoor pool at Hacienda Bambú?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hacienda Bambú?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a 24-hour front desk.

Are there hot tubs at Hacienda Bambú?

No, there isn't a spa tub at this hotel.

Does Hacienda Bambú have a restaurant that serves breakfast?

No, Hacienda Bambú doesn't have a restaurant that serves breakfast.

Does Hacienda Bambú allow pets to stay for free?

No, pets aren't allowed at Hacienda Bambú.

Are there connecting rooms at Hacienda Bambú?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hacienda Bambú?

The closest major airport to Hacienda Bambú is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.8 mi away (36 minutes by car). Another top airport is Corozal (CZH), which is around 20.5 mi away.

Can I book a room with a balcony at Hacienda Bambú?

No, there aren't any guestrooms at Hacienda Bambú that offer a balcony.

Hacienda Bambú Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jean-Noel

Traveled with partner
Disliked: Property conditions & facilities
Location was great
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Marco Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encanto

Muy bien excelente servicio buenas instalaciones agradable lugar excelente ubicación me encanto
Stayed 3 nights in May 2022

8/10 Good

CARLOS

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Una calificación de 7 para este hotel.

No te mencionan que no arreglan la habitación diariamente. Solo cuando llegas esta limpio. Solo sacan la basura de los cestos. Amplio, cómodo con refrigerador y microondas y ciertos utensilios. Buen aire acondicionado. La televisión no es por cable y en realidad sólo se ve un canal. Bien ubicado.
Stayed 4 nights in Mar 2022

8/10 Good

Julio ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucho ruido en la noche

Demasiado ruido de música toda la noche, está muy cercano a algún centro nocturno y no se puede dormir
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Playa del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen hotel, excelente servicio del chico de recepción, muy amable y las instalaciones muy cómodas.
Stayed 2 nights in Jan 2019

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Muy buen servicio, muy bien ubicado y amplio
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Le réceptionniste a essayé de m’arnaquer, j’avais réservé une suite confort 2 lits queen au prix du jour sur expédia, ils ont tenté de me convaincre que j’avais réservé la chambre standard alors que je voyais bien qu’il avait la même information que moi sur son écran d’ordinateur... HONTE À EUX!!! Ils ont tenté de me facturer un montant supplémentaire ce que j’ai refusé. Pour cela, en tant qu’agente de voyage je déconseille fortement cet établissement qui a fait preuve de malhonnêteté. Par ailleurs, aucun service d’entretien en 3 jours, ni pour les draps, ni pour les serviettes de bain et non plus pour le papier higiénique. La chambre étant équipée d’une cuisinette, nous avons utilisé leurs installations pour cuisiner des repas simples et par la même occasion avons jetés nos déchets alimentaires et autres dans la poubelle. Il a fallu sortir nous meme les poubelles de la chambre au risque d’attirer davantage les fourmis... Je ne parlerai même pas des points positifs, à mon sens le manque d’honnêteté de leur part a complètement gâché mon expérience client. Sur les 10 hôtels réservés au Mexique pour mes voyages personnels depuis quelques années, et pour mes nombreux clients, c’est la première fois que ça arrive et c’est une grande déception.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018