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The Hotel Chester

Property class: 5 and above

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Photo gallery for The Hotel Chester

The Tree House | Living area | 32-inch Smart TV with digital channels, TV
Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi
Reception
Exterior
The Tree House | Living area | 32-inch Smart TV with digital channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
19 Newgate St, Chester, England, CH1 1DE
  • Place, Chester Cathedral
    ‪5 min walk‬
  • Place, Chester City Walls
    ‪9 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪50 min drive‬

Room options

View all photos for 1762

1762 | Living area | 32-inch Smart TV with digital channels, TV

1762

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 387 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for The Tree House

The Tree House | Living area | 32-inch Smart TV with digital channels, TV

The Tree House

  • City view
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed
  • Free WiFi

View all photos for Knightsbridge

Knightsbridge | Select Comfort beds, minibar, iron/ironing board, free WiFi

Knightsbridge

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ralph

Ralph | Select Comfort beds, minibar, iron/ironing board, free WiFi

Ralph

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Emerald

Emerald | Select Comfort beds, minibar, iron/ironing board, free WiFi

Emerald

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Bouquet

Bouquet | Select Comfort beds, minibar, iron/ironing board, free WiFi

Bouquet

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Secret Garden

Secret Garden | Select Comfort beds, minibar, iron/ironing board, free WiFi

Secret Garden

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Elegance

Elegance | Select Comfort beds, minibar, iron/ironing board, free WiFi

Elegance

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Flamingo

Flamingo | Select Comfort beds, minibar, iron/ironing board, free WiFi

Flamingo

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Money Penny

Money Penny | Select Comfort beds, minibar, iron/ironing board, free WiFi

Money Penny

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Zoo

Zoo | Living area | 32-inch Smart TV with digital channels, TV

Zoo

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Safari

Safari | Select Comfort beds, minibar, iron/ironing board, free WiFi

Safari

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Chester

The Hotel Chester places you within a 15-minute stroll of popular sights such as Chester Cathedral and Chester City Walls. This 16-room, 5-star hotel welcomes guests with in-room amenities like kitchenettes, microwaves, and minibars.

What's nearby

  • Eastgate Clock - 3 min walk - 0.2 miles
  • Grosvenor Park - 3 min walk - 0.2 miles
  • Chester Cathedral - 5 min walk - 0.3 miles
  • Chester City Walls - 9 min walk - 0.5 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 15 min walk
  • Chester (CEG-Hawarden) - 23 min drive

Restaurants

  • ‪Cavern Of The Curious Gnome - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Urbano 32 - ‬4 min walk
  • ‪Slug & Lettuce - ‬4 min walk
  • ‪Carluccio's - ‬4 min walk

About this property

The Hotel Chester

Guests staying at The Hotel Chester enjoy free WiFi in public areas, express check-out, and a fireplace in the lobby. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
32-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include kitchenettes, microwaves, and stovetops.

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Moxy Chester
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  • Pet friendly
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9.0 out of 10, Wonderful, 809 reviews
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The price is $88
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per stay, plus a deposit of GBP 1 per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 1 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: GBP 1 per stay
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.
Property Registration Number 00000000

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Is free cancellation available at The Hotel Chester?

The Hotel Chester offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near The Hotel Chester?

This hotel is located in Chester, a short 11-minute walk from Chester City Walls and also 12 minutes on foot from Chester Racecourse. You'll also find Roman Amphitheatre and Grosvenor Park less than a mile away.

Will I be able to park at The Hotel Chester?

No, there isn't parking at this hotel.

Does The Hotel Chester have luxury amenities?

Yes, some luxury features of this hotel include champagne service, concierge services, and a garden.

Does The Hotel Chester include a casino on the premises?

No, The Hotel Chester doesn't have a casino.

Will I find an indoor pool at The Hotel Chester?

No, there is no indoor pool at this hotel.

Is The Hotel Chester a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service, a fireplace in some guestrooms, as well as proposal/romance packages.

Are there hot tubs at The Hotel Chester?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Hotel Chester have a restaurant that serves breakfast?

No, The Hotel Chester doesn't have a restaurant that serves breakfast.

Will The Hotel Chester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Hotel Chester for a fee of GBP 30 per pet, per stay. The property also provides food and water bowls. A deposit of GBP 1 per stay is collected.

Are there connecting rooms at The Hotel Chester?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Hotel Chester?

The closest major airport to The Hotel Chester is Chester (CEG-Hawarden), which is 5.1 mi away (23 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 25.1 mi away (42-minute drive).

Can I book a room with a balcony at The Hotel Chester?

No, there aren't any guestrooms with balconies at The Hotel Chester.

The Hotel Chester Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 181 out of 216 reviews
Rating 8 - Good. 24 out of 216 reviews
Rating 6 - Okay. 7 out of 216 reviews
Rating 4 - Poor. 3 out of 216 reviews
Rating 2 - Terrible. 1 out of 216 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jemma

Stayed 2 nights in Jan 2026

10/10 Excellent

Yvonne

Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

8/10 Good

Caroline

Business traveler
Liked: Amenities
Firstly the good things: the common areas & my suite (the Secret Garden) were in many ways very impressive in terms of design & everything was beautifully clean. On the downside the suite wasn’t quite as practical/efficient as I’d have hoped. Eg the fridge was just a minibar so v small; the bathroom basin was tiny, the mirror above it with built in light didn’t work & flashed all the time; the wet room arrangement was impractical as the water flooded the area between the shower area & the towel rail. So still a good experience staying here & if design’s your thing then absolutely terrific, but not quite right for me.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.
Stayed 1 night in Sep 2025

10/10 Excellent

Toni-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff were amazing would highly recommend
Stayed 2 nights in Aug 2025

8/10 Good

anil

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice hotel located next to a main car park and not the safest location but overall a nice place to stay. Would of been convenient to have a fridge/freezer with the kitchen.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing all around!

Highly recommend, unique rooms and brilliant staff, in the heart of Chester! Got upgraded to the Secret Garden and it was great! Stayed before in the Safari room which has its own jacuzzi bathtub which was brilliant! This time opted for another room as it safari was booked, but the upgrade was great! Staff very friendly and brilliant! Cannot complain in the slightest! Can’t wait to go again!
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique type hotel, attention to detail in the rooms and reception.
Stayed 1 night in Jun 2025

6/10 Okay

Ismail

Stayed 3 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space. Felt totally spoilt
Stayed 1 night in May 2025

8/10 Good

Alanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Abdirisak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful. Helpful staff. Beautiful city.
Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Stayed 1 night in Mar 2025

10/10 Excellent

Owen

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Sian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here and got a free upgrade!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning stay from arrival to departure. We will definitely be visiting again
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff brilliant, pub next door noisy, smoking outside stinking the area in front of the hotel, cigarette butts and beer bottles left, vomit on pavement from the church bar across the road, real shame as the hotel and stay was faultless 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Andraya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice room. Noisy till late. Couldn’t open curtains because of people on balcony opposite. No privacy.
Stayed 1 night in Nov 2024

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! The place to stay in Chester!

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable luxury room in the heart of Chester

The receptionist was very friendly and helpful. Given a free upgrade to the spa room which was a nice treat, the room had high-quality furnishings and the spa shower was fun, could do with some instructions on how to use. A little noisy outside in the evening due to location but quiet enough at night. Overall an enjoyable experience
Stayed 1 night in Oct 2024